{"id":2107866,"url":"https://alion.io/job/global-facility-management-construction-llc-account-coordinator-maintenance","title":"Account Coordinator Maintenance","company":{"id":3866770,"name":"Global Facility Management & Construction, LLC","domain":"gfm247.com","url":"https://alion.io/company/gfm247","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-08T21:02:32Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-25T05:31:38Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"ACCOUNT COORDINATOR WHO WE ARE We’re Global Facility Management and Construction, an innovative and groundbreaking organization launched initially out of a studio apartment in 2004, now grown and expanded to a staff of 160 tasked with building and managing some of the most interesting and innovative properties throughout the continent.\nWe’re looking to build the best team in the biz, and we’re actively seeking high performing, highly engaged teammates with an entrepreneurial spirit and a good sense of humor who can’t resist a challenge.\nWe strive every day to build an inclusive, equitable, dynamic, and engaging culture. We offer a rich and full suite of benefits and perks, from paid holidays and awesome team building activities to summer barbeques and celebrations, and of course, our employee appreciation program. As far as traditional benefits, we offer excellent health and dental coverage, life insurance and 401k, and a compelling PTO program.\nThink you’ve got what it takes? Join our dynamic and engaged team today!\nACCOUNT COORDINATOR -\nWhat You’ll Do - Position Summary:\nOn a daily basis, you will be responsible for work order dispatching & follow-ups. You will dispatch, coordinate, schedule, and manage client work orders while also communicating with vendors on services needing rendered. This position will work alongside Account Managers to ensure service and completion of work orders is to the client’s standard. There may be times when you will be handling work below or above your position based on your individual abilities. Often you will float between teams as needed to help with business needs. This person will work with a sense of urgency to handle follow-ups timely and escalate as needed.\nResponsibilities:\nProcess customer request for facility services according to establish department policies and procedures.\nReceive and dispatch all new demand tickets for your client.\nMake sure all 3rd party websites are kept up to date.\nFollow up on jobs that are assigned to you that are moving accordingly.\nConfirms satisfactory completion of required services.\nMaintain recurring jobs assigned to you and distribute them to the AR (Account Representative) as needed.\nFollow up on the jobs that you distributed to the AR (Account Representative) to confirm jobs are moving accordingly. \nManage the Maintenance email box and handle the emails for your client.\nAnswer the phone in the maintenance queue. \nProvide timely feedback to Account Manager regarding service failures or customer concerns.\nPartner with vendors to meet and exceed customer’s service expectations.\nAs directed by Account Manager, may interface with client’s Corporate Facility Department.\nPerform other related duties assigned to include working weeknights and weekends.\nProvided administrative support, i.e. (Faxes, assist with Bids & quotes, input orders as require)\nMaintain databases.\nNegotiate vendor’s quotes and proposals.\nProcess high volume of data and calls \nSkills & Experience:\nOne year of experience working in a fast-paced office environment.\nTime management: The ability to meet deadlines prioritizes, organize, and manage multiple projects.\nWork well independently and as a team member in a fast-paced office.\nAbility to exercise flexibility, initiative, and good judgment.\nAttention to detail.\nStrong customer orientation and communication skills.\nProficient understanding using Excel, Outlook, and Internet research tools. \nExperience with heavy phone queue.\nBilingual a plus\nHigh School/College experience or related industry experience a plus. \nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or stored materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.","description_format":"text","description_chars":4241,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-08T21:02:32Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.745,"p_room":0.75,"age_days":16,"expected_fill_days":20,"reasons":["conf:0","win:late","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/global-facility-management-construction-llc-account-coordinator-maintenance","json_url":"https://alion.io/job/global-facility-management-construction-llc-account-coordinator-maintenance.json","meta":{"generated_at":"2026-10-25T15:35:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22652,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3866770},"rest":"https://alion.io/mcp/rest/get_company?id=3866770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-facility-management-construction-llc-account-coordinator-maintenance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-facility-management-construction-llc-account-coordinator-maintenance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-facility-management-construction-llc-account-coordinator-maintenance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-facility-management-construction-llc-account-coordinator-maintenance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-facility-management-construction-llc-account-coordinator-maintenance"}]}