{"id":2381811,"url":"https://alion.io/job/global-lingo-hubspotcrm-manager","title":"HubSpot/CRM Manager","company":{"id":2973133,"name":"Global Lingo","domain":"global-lingo.com","url":"https://alion.io/company/global-lingo-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Guatemala City, Guatemala"],"countries":["GT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":141000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"HubSpot","optional":false},{"name":"ISO 27001","optional":false},{"name":"LinkedIn","optional":false},{"name":"Outlook","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-10-12T19:32:41Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-30T15:13:06Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Role: HubSpot CRM Manager\nReporting To: Chief Executive Officer\nLocation: Guatemala City (Hybrid)\nType of Employment: Permanent, Full-time\nExperience: 3+ years in a hands-on HubSpot administration, CRM management, or sales operations role.\nSalary: Competitive salary based on experience and local market, plus annual performance bonus.\nWho We Are\nGlobal Lingo is a top 75 global content solutions company, with a presence in the UK (HQ), Romania, Egypt, Guatemala, and the USA. We are dedicated to excellence, committed to being a caring, open, and inclusive company. Our agility and proactive attitude enable us to deliver exceptional client service and superior quality consistently. We invest in continuous personal and professional development, ensuring our team remains at the forefront of the industry. At Global Lingo, we are passionate about delivering outstanding language solutions that drive success for our clients.\nAbout The Role\nWe are seeking a hands-on HubSpot CRM Manager to take full ownership of our HubSpot implementation and keep it fit for purpose, well-maintained, and continuously improving. This is a doer's role: you will be in the platform every day, configuring it, keeping the data clean, training our people, and making sure HubSpot delivers as a genuine commercial tool rather than running quietly in the background.\nReporting directly to the CEO, this is a critical hire. We need someone who combines strong HubSpot administration with a talent for training and adoption. You will own the upkeep of the instance, drive disciplined data quality, and bring forward new features and automation that move the business forward. This is an individual contributor role with no direct reports; your impact comes through the platform itself and the people you enable to use it well.\nThe right person is technically strong in HubSpot, a natural trainer and communicator, meticulous about data, and energized by continuous improvement. You will be expected to demonstrate clear, measurable outcomes: clean and reliable data, high and consistent adoption across sales and marketing, and a platform that keeps pace with the business. This role is based in one of our key international offices (Cluj-Napoca, Cairo, or Guatemala City) and works closely with our US sales leadership.\nKey Responsibilities\nHubSpot Platform Management and Upkeep\nOwn the configuration, maintenance, and day-to-day administration of HubSpot, keeping the instance fit for purpose at all times.\nBuild and optimize workflows, sequences, pipelines, deal stages, and lead scoring models, implementing the qualification criteria defined by sales and marketing.\nManage user setup, permissions, and access controls across the platform.\nManage integrations between HubSpot and connected systems including LinkedIn Sales Navigator, Outlook, the website, and marketing tools.\nFollow disciplined change management: test changes in a sandbox before deployment, document configuration changes, and roll out updates in a controlled way to avoid disruption to live pipelines.\nOwn the HubSpot vendor relationship, including seat and tier management, the annual renewal, and the day-to-day account contact.\nManage marketplace apps and connected tooling, including associated licensing and spend.\nAct as the single point of escalation for HubSpot questions and issues, resolving any misalignment between platform configuration and how teams work.\nGather user feedback and continuously refine the HubSpot experience.\nInnovation and Continuous Improvement\nStay current with HubSpot product updates and new feature releases, evaluating their relevance and making the case for adoption.\nIdentify opportunities to simplify and automate sales and marketing processes through HubSpot.\nLead adoption of HubSpot AI capabilities, including Breeze, prospecting agents, and target accounts functionality, to improve prospecting, lead qualification, reporting, and productivity.\nDevelop and maintain a HubSpot roadmap, prioritizing enhancements alongside sales and marketing leadership.\nTraining and Adoption\nDesign and deliver a structured HubSpot training program for sales and marketing users, covering platform use, outreach workflows, prospecting tools, and data compliance obligations.\nEnsure HubSpot is genuinely embedded in the daily routines of all users and drive measurable, sustained adoption.\nCreate and maintain SOPs, user guides, and e-learning materials to support onboarding of new hires and ongoing best practice.\nAct as the internal subject matter expert for HubSpot, supporting users across sales and marketing in getting the most from the platform.\nData Quality and Governance\nKeep the HubSpot database clean through regular audits, deduplication, and field-level quality checks across contact, company, and deal records.\nOwn and enforce CRM governance standards covering record quality, lifecycle stages, naming conventions, required fields, and duplicate management.\nOversee list segmentation and import/export processes.\nSupport the company's ISO 27001 controls within HubSpot: run periodic user access reviews, ensure timely deprovisioning of leavers (joiner, mover, leaver), and assist with audits.\nImplement and operate data-protection controls within HubSpot, including consent, data retention, and data handling, and support data subject requests, under the direction of the company's data protection and compliance owners.\nReporting and Visibility\nBuild and maintain dashboards and custom reports that give leadership real-time visibility into pipeline health, sales activity, and HubSpot usage.\nTrack and report on key KPIs including conversion rates, forecast accuracy, and platform adoption metrics.\nMaintain campaign tracking and attribution reporting so marketing can measure source performance and lead handoff to sales.\nSupport forecasting by building and maintaining the deal-stage structure, validation rules, and pipeline hygiene reports that help sales management keep data accurate.\nSuccess Measures\nSuccess in this role will be measured through:\nHubSpot adoption across sales and marketing\nCRM data quality and reduction in duplicate data\nPipeline visibility and data reliability\nAutomation delivered and time saved through workflows\nNew features and improvements shipped\nUser satisfaction\nSales productivity improvements\n\nQualificationsRequired\nBachelor's degree in Business, Information Systems, Marketing, or a related field.\n3+ years of hands-on HubSpot administration experience across the CRM and Sales Hub.\nHubSpot CRM Certification.\nDemonstrable experience building workflows, sequences, pipelines, and dashboards in HubSpot.\nProven ability to train non-technical users and drive genuine, lasting platform adoption.\nStrong communication skills, with the ability to engage both technical and non-technical stakeholders.\nHigh attention to detail and a disciplined approach to data quality and compliance.\nComfortable working across time zones with a US-based leadership team.\nPreferred\nFamiliarity with HubSpot AI tools including Breeze, prospecting agent, and target accounts functionality.\nExperience with HubSpot Operations Hub and third-party integrations (e.g., LinkedIn Sales Navigator, Zapier).\nHubSpot Sales Hub Certification.\nExposure to supporting sales and marketing teams in a B2B environment.\nExperience in language services, professional services, or a fast-growing international business.\nFormal understanding of GDPR and data compliance requirements in a commercial CRM context.\n\nWhy Global Lingo\nAt Global Lingo, we foster a culture built around our core values: BeCollaborative, BeCurious, BeVisionary, and BeDynamic. These principles shape how we work together, support our clients, and continuously evolve as a business.\nWe are committed to creating an environment where people feel empowered to contribute ideas, challenge thinking, and grow both personally and professionally. Our teams work in a supportive, open, and fast-paced environment where initiative and innovation are encouraged.\nIn addition, we offer:\nCompetitive compensation plan\nPersonal development opportunities\nConstructive and consultative working environment\nBenefits plan\nIn 2026 we were awarded the BELA award for Best Employer for Benefits, Training and Wellbeing. BELA works to celebrate the very best employers within the Language Services industry from around the world.\nAre you ready for a new challenge? Apply today!","description_format":"text","description_chars":8428,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Guatemala","iso":"GT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T19:32:41Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.779,"p_room":0.9,"age_days":17,"expected_fill_days":30,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/global-lingo-hubspotcrm-manager","json_url":"https://alion.io/job/global-lingo-hubspotcrm-manager.json","meta":{"generated_at":"2026-10-30T15:54:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3860,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2973133},"rest":"https://alion.io/mcp/rest/get_company?id=2973133"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-lingo-hubspotcrm-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-lingo-hubspotcrm-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-lingo-hubspotcrm-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-lingo-hubspotcrm-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-lingo-hubspotcrm-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2381811}},{"tool":"search_jobs","arguments":{"company":"global-lingo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2381811},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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