{"id":2632547,"url":"https://alion.io/job/global-lingo-project-manager","title":"Project Manager","company":{"id":2973133,"name":"Global Lingo","domain":"global-lingo.com","url":"https://alion.io/company/global-lingo-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-15T16:34:13Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T03:14:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job title: Project Manager\nReporting to: Operations Team Lead\nLocation: APAC\nType of employment: Full-time\nExperience: 3+ years of experience in a Project Management environment in a Language Service Provider\nWho We Are\nGlobal Lingo is a fast-growing professional Language Service Provider, with a global footprint featuring offices spanning the UK (Global HQ), Romania, Egypt, Singapore, Australia, Guatemala and the USA. We are committed to be a caring, open and inclusive company - we are an ambitious business but with a family culture. We are agile and have a can-do attitude, which puts service and quality at the absolute forefront. At Global Lingo we are passionate individuals who love what we do. We believe in continuous learning, personal development and always strive to deliver excellent customer service.\nRole Competences & Values\nFor this role, we look for dedicated individuals with high-quality expertise and a passion for language services. You will manage all Localization services projects to a range of global clients, ensuring excellent customer service, ongoing client satisfaction and supporting Global Lingo in maximizing share of wallet.\nThe ideal candidate should be fluent in English and have both excellent written and verbal communication skills. You are able to work independently and manage clients' expectations for all projects. You will ensure that quality, delivery and budget requirements are met and exceeded, i.e. not just ensure margin, delivery on time and quality, but strive to improve costs efficiency. You will make sure that clients are kept fully informed as to the progress, position and financial status of their projects. You will work closely with multiple departments to ensure good communication across team members and quality service.\nMake your passion your career! If you are constantly up for challenge, with the ability to juggle multiple projects and priorities simultaneously in a fast-paced environment, Global Lingo is a fit for you!\nOverview\nWe are looking for a highly experienced Project Manager with strong client-facing skills who can manage strategic accounts across marketing, e-commerce, and localization projects. The successful candidate should be comfortable working with senior stakeholders, handling high-profile clients, and building long-term relationships while ensuring excellent project delivery.\nKey Responsibilities\nManage a portfolio of clients across marketing, e-commerce, and localization projects.\nAct as the main point of contact for clients, ensuring exceptional service and clear communication.\nManage projects end-to-end, coordinating internal teams and external resources to deliver projects on time, within scope, and within budget.\nBuild and maintain strong relationships with key stakeholders and high-level clients.\nProactively identify and resolve project issues and risks.\nSupport team members in project management and delivery activities.\nWork closely with Resourcing and Quality Assurance on recruitment and onboarding of resources.\nSeek regular client feedback and identify opportunities to improve service quality and client satisfaction.\nMeet profitability targets and identify opportunities for increased efficiency and revenue growth.\nAchieve organizational goals while upholding standards and best practices.\nSuccess Criteria\nSuccessfully manage multiple client accounts while maintaining high levels of client satisfaction.\nDeliver projects on time, within budget, and to the required quality standards.\nDemonstrate excellent stakeholder management and communication skills.\nBuild strong relationships with internal and external stakeholders.\nThrive in a fast-paced environment and remain calm under pressure.\nShow a proactive, solutions-oriented approach and continuously seek improvements.\nUse Microsoft Office, CAT tools, and relevant business applications effectively.\nWhy Global Lingo\nGlobal Lingo is certified with Great Place To Work, where 90% of employees at Global Lingo say it is a great place to work compared to 57% of employees at a typical U.S.-based company. 100% of our employees agree that:\nManagement is approachable, easy to talk with.\nI am given the resources and equipment to do my job.\nManagement shows appreciation for good work and extra effort.\nManagement recognizes honest mistakes as part of doing business.\nWe celebrate people who try new and better ways of doing things, regardless of the outcome.\nIn 2023 we were also awarded the Best Employers in Localisation Awards (BELA) 'Best Language Service Provider for Career Progression' award. BELA works to celebrate the very best employers within the Language Services industry from around the world.\nGlobal Lingo is an Equal Opportunity Employer and considers all applicants based on their skills, experience, and qualifications, without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, pregnancy or parental status, military/veteran status, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by applicable law.\nAt Global Lingo, we are committed to fostering an inclusive and supportive workplace where respect, integrity, collaboration, customer focus, and innovation are valued and encouraged.\nPlease also be aware that Global Lingo never charges candidates any fees at any stage of the recruitment process. Applicants are not required to make any payments in connection with their application, interviews, onboarding, equipment, training, or employment. If you are asked to pay a fee or purchase products or services as part of a job application claiming to be from Global Lingo, please treat it as fraudulent and report it to us immediately.","description_format":"text","description_chars":5747,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"China","iso":"CN","kind":"region"},{"name":"India","iso":"IN","kind":"region"},{"name":"Japan","iso":"JP","kind":"region"},{"name":"Australia","iso":"AU","kind":"region"},{"name":"Indonesia","iso":"ID","kind":"region"},{"name":"Malaysia","iso":"MY","kind":"region"},{"name":"New Zealand","iso":"NZ","kind":"region"},{"name":"Pakistan","iso":"PK","kind":"region"},{"name":"Philippines","iso":"PH","kind":"region"},{"name":"South 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