{"id":1579423,"url":"https://alion.io/job/global-partners-general-manager-wheels","title":"General Manager - Wheels","company":{"id":2042557,"name":"Global Partners","domain":"globalp.com","url":"https://alion.io/company/globalp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stratford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":81972,"currency":"USD","period":"year","gross":null,"usd_annual":81972},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T10:08:04Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-07T00:59:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"As the General Manager, you are the heartbeat of your store - responsible for leading operations, inspiring your team, and ensuring that every Guest experience reflects the Global brand promise. You’ll oversee all aspects of business performance, including sales growth, profitability, staffing, training, compliance, and community engagement.This is a hands-on leadership role for someone who thrives on connection - with Guests, team members, and the local community. You’ll cultivate an environment where hospitality and operational excellence go hand-in-hand, ensuring that your store operates efficiently, safely, and successfully every single day.\nAt Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.\nThe Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.\nYour Role, Your Impact\nLeadership & Culture\nLead by example to uphold Global mission and Four Pillars.\nInspire, develop, and empower your management and associate teams to deliver exceptional Guest service and operational performance.\nBuild a culture rooted in collaboration, accountability, and hospitality.\nRecruit, train, and retain high-performing team members who embody the brand’s values.\nProvide clear communication, direction, and feedback through regular coaching and team meetings.\nFoster a safe, positive, and inclusive workplace where every team member feels valued.\nGuest Experience & Community Engagement\nEnsure every Guest receives an outstanding experience characterized by warmth, attentiveness, and genuine connection.\nLead your team to consistently deliver best-in-class service and maintain impeccable store presentation.\nResolve Guest concerns promptly, using feedback as an opportunity for growth and improvement.\nRepresent Global within the community - building relationships, supporting local initiatives, and promoting the brand’s commitment to Local and Community.\nOperational & Financial Management\nOversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.\nDrive financial performance by managing labor, inventory, and operating costs effectively.\nAnalyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.\nDevelop and execute action plans to achieve revenue, margin, and profitability goals.\nEnsure compliance with all company systems, procedures, and audit standards.\nMaintain operational excellence through proactive planning and problem-solving.\nFood Service & Merchandising\nOversee all aspects of food service - including preparation, presentation, and freshness of menu and grab-and-go offerings.\nEnsure strict adherence to food safety, sanitation, and allergen control procedures.\nCollaborate with culinary and merchandising teams to drive innovation, optimize product mix, and maintain visual appeal.\nMonitor quality and freshness of all products to meet or exceed Guest expectations.\nMaintain food safety standards, and have or obtain ServSafe training and certification at the time of or within 90 days of site assignment\nSafety, Compliance & Facility Management\nEnsure a safe and secure environment for Guests, associates, and vendors at all times.\nEnforce compliance with health, sanitation, OSHA, and environmental guidelines.\nConduct regular safety and maintenance inspections and coordinate timely repairs.\nLead safety training, emergency preparedness, and compliance initiatives across the store.\nQualifications\nThis position requires ServSafe, or other approved Food Safety Certification, within 90 days of employment or promotion.\nMinimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.\nDemonstrated success in team leadership, operations management, and financial performance.\nStrong business acumen with the ability to interpret data and make strategic decisions.\nExcellent interpersonal and communication skills.\nProven ability to foster teamwork, motivate others, and resolve conflict effectively.\nStrong understanding of food safety, merchandising, and guest service standards.\nTech-savvy and proficient with POS systems, reporting tools, and standard office software.\nFlexible availability, including nights, weekends, and holidays as needed.\nPHYSICAL REQUIREMENTS\nAbility to lift up to 50 pounds using proper lifting techniques.\nFrequent standing, walking, bending, and reaching throughout shift.\nAbility to traverse all areas of the store.\nOccasional desk/computer tasks may be required.\nProlonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.\nFrequent exposure to cold, heat, wet surfaces, and food allergens.\nStanding, bending, and lifting throughout shift.\nUse of food service equipment and point-of-sale systems.\nFast-paced retail environment requires attention to detail and accuracy.\nHigh School Diploma High School Diploma or Equivalent\nPay Range$45,000.00 - $81,972.00The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.\nOur Commitments to You\nCompetitive Pay - We offer competitive salaries and opportunities for growth within.\nHealth & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.\nThe Road Ahead - We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.\nProfessional Development - We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.\nThese commitments are offered to employees in permanent roles, as part of our support for long-term growth and success\nWhat to Expect From the Hiring Process\nWe value passion and potential. Please apply if you’re qualified and interested-we’d love to hear from you.\nA member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.\nInterviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.\nGlobal Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.\nDisclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. 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