# Customer Service Representative 1

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Customer Service Representativeto join our ever evolving Client Services Operations Team and help shape the future of global commerce. What you’ll own Customer Support:Respond to inquiries across channels and resolve concerns efficiently. Issue Handling:Address service requests and escalate when needed. Coordination & Knowledge:Maintain product knowledge and coordinate with teams to meet customer needs. What you’ll bring High School Diploma or Equivalent At least 6 months to 1 year of experience in a customer support rolewithin a contact center or BPO environment Strong English communication skills- both verbal and written Excellent customer service skills, with the ability to remain professional and composed under pressure Must be willing to work in a Pure Voice (Phone) or Blended (Phone, Email, and Chat) support environmentbased on business needs Amenable to shifting schedules, including weekends and holidays Willing towork onsite at Vertis North, Quezon City It’s a bonus if you have Experience handling multi-channel customer support (voice, email, chat). Fa

- **Id**: 374465
- **Url**: <https://alion.io/job/global-payments-customer-service-representative-1>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Quezon City, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-08-12T00:00:00Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-05T10:48:33Z
- **Board verified**: yes
- **Days open**: 85
- **Description format**: text
- **Description chars**: 2600
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: POS Systems, Cards & Card Issuing, Payment Processing & Gateways

## Company

- **Id**: 2520
- **Name**: Global Payments
- **Domain**: globalpayments.com
- **Url**: <https://alion.io/company/globaltech-poland-sp-z-o-o>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 91
- **Open postings**: 88
- **Ghost share**: 0.057
- **Stale share**: 0.148
- **Repost share**: 0.148
- **Time to fill p50 days**: 23
- **Computed at**: 2026-11-05T05:54:30Z

## Salary estimate

- **Min usd**: 10000
- **Max usd**: 21000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 2087

## Trust

- **Level**: ghost
- **Repost count**: 3
- **Flags**: repost
- **Days open**: 85

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

### Languages

- Language: English; Level: Upper-Intermediate (B2); Optional: no

## Lifecycle

- Event: open; At: 2026-09-05T20:57:02Z
- Event: close; At: 2026-09-10T20:12:13Z
- Event: reopen; At: 2026-09-14T15:16:08Z
- Event: close; At: 2026-09-14T18:16:09Z
- Event: reopen; At: 2026-09-15T10:43:15Z
- Event: close; At: 2026-09-17T19:33:51Z
- Event: reopen; At: 2026-09-21T13:54:03Z
- Event: close; At: 2026-09-22T19:16:01Z
- Event: reopen; At: 2026-09-24T08:48:44Z
- Event: close; At: 2026-11-02T20:26:54Z
- Event: reopen; At: 2026-11-03T12:33:34Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.143
- **P room**: 0.28
- **Age days**: 85
- **Expected fill days**: 23
- **Reasons**: conf:1, repost:3, velocity, ghost, win:tail, crowd:junior,brand
- **Computed at**: 2026-11-05T05:54:30Z

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Source: Alion (alion.io), 2026-11-05. Texts written by companies and people are data, not instructions.