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Location
Remote/Hybrid (Zagreb, Croatia)
Seniority
Staff · 10+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Global Payments is a leading fintech and software company that provides end-to-end payment processing solutions for businesses, financial institutions, and software partners worldwide. The firm offers integrated point-of-sale systems, e-commerce gateways, merchant acquiring services, and B2B transaction management tools across diverse industries.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’relooking for Technical Product Managerto join our ever evolvingGlobal Product team within Global Payments Europeand help shape the future of global commerce.

What you’llown

  • Owntheend-to-endpaymentprocessing platform acrossPOS andeCommerce channels, coveringauthorisation, transactionrouting, tokenisation, settlement, reconciliation, andlifecyclemanagement.

  • Defineandexecutetheproductroadmap for paymentgateways, APIs, integrationservices, andprocessing capabilities, prioritisinginitiativesbasedon businessvalue, scalability, andplatformreliability.

  • Leadpaymentintegrationsandplatformarchitecture, managinghostedsolutions, SDKs, APIs, andindustry-standard protocolsincludingISO 8583, REST/SOAP, JSON, andXML.

  • Translatebusinessrequirementsintotechnicalsolutions, collaboratingwithengineeringteamson API design, processing workflows, non-functionalrequirements, andproductionreadinessacrossEMEA, APAC regions.

  • Driveproductperformanceandcontinuousoptimisation throughKPI ownership, monitoring authorisationsuccessrates, transactionperformance, platformavailability, andcustomeroutcomesto informroadmapdecisions.

What you’llbring

  • 8-10+ years of Technical Product Management experience delivering complex payment platform capabilities, API products, and transaction processing solutions within fintech, payments, or software environments.

  • Strong knowledge of payment architectures and transaction lifecycles, including authorisation, routing, settlement, gateway integrations, APIs, and industry-standard messaging protocols.

  • Hands-on experience translating business requirements into technical specifications, managing product backlogs, creating functional and product briefs, defining acceptance criteria, and partnering closely with engineering teams throughout the SDLC.

  • Proven ability to solve complex integration and platform challenges, using data-driven analysis to identifyroot causes, evaluate trade-offs, and deliver scalable, resilient solutions.

  • Strong stakeholder management and communication skills, able to align engineering, operations, commercial, and executive audiences while driving product outcomes and technical decision-making.

It’sa bonus if you have

  • A strongabilityto partner withstakeholdersandteamsto understandneedsandremoveimpediments, showingcuriosity, empathy, anda clearfocuson deliveringvalueto clientsandendusers

  • A proactive, ownership-drivenmindset- youtake accountabilityfor teameffectiveness, continuouslyimprovewaysofworking, andencourageexperimentationandinnovationwithinAgilepractices

  • Experiencefosteringhigh-performing, collaborativeteams, ideallyincross-functionalordistributedenvironments, promotinginclusivity, psychologicalsafety, anda “one team” mentality

About the team

Our inclusive and global teams win together every day. We’reproud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it’sunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayersthink like a client, act like an ownerand win as one team. We’recurious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’sour passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-Dorotea Milas

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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