{"id":2850485,"url":"https://alion.io/job/global-payments-quality-control-analyst","title":"Quality Control Analyst","company":{"id":2520,"name":"Global Payments","domain":"globalpayments.com","url":"https://alion.io/company/globaltech-poland-sp-z-o-o","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":89,"ghost_share":0.022,"stale_share":0.18,"repost_share":0.101,"time_to_fill_p50_days":21,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Leicester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":125000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":39},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T13:08:05Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T07:58:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Ready to take your career global?\nMake your mark at one of the biggest names in payments. We're looking for a highly motivated, detail-oriented Quality Control Analyst to join our CDD team and help shape the future of global commerce.\nWhat you’ll own\nContinuous Improvement:\nConduct comprehensive reviews of customer identification documents including but not limited to beneficial ownership identification, source of wealth and overall risk assessments to ensure accuracy and completeness of files.\nIdentify and report on discrepancies, errors or inconsistencies within the CDD files and recommend corrective actions.\nContribute to the continuous improvement of CDD processes by recommending enhancements and supporting the implementation of new procedures and/or processes.\nControls Testing and Validation:\nDesign and execute control testing to evaluate whether systems and controls and processes are functioning as intended.\nAssess the effectiveness of automated CDD workflows, decisioning and outputs in line with regulatory and internal expectations.\nIdentify control gaps, weaknesses, or failures and clearly articulate associated risks.\nTraining and Development:\nParticipate in the design and creation of training packs to help drive consistency, ensure effective system utilisation, and promote a customer-centred approach across the CDD Teams.\nProvide training and guidance to the CDD team on QC standards, common issues and best practices.\nReporting and Documentation:\nPrepare detailed QC reports and summaries for senior management and regulatory bodies.\nMaintain accurate and up-to-date records of QC activities, findings and resolutions.\nAssist in the development and maintenance of QC-related documentation and training materials.\nRelationship Management:\nDevelop and maintain an open and positive relationship with internal and external stakeholders, as necessary.\nWhat you’ll bring\nMinimum of 3 years’ experience in a quality control or audit role with a strong focus on customer due diligence\nA demonstrable understanding of legal/regulatory requirements pertaining to CDD\nProven experience in managing and leading teams in a fast-paced environment\nA strategic thinker with the ability to identify, mitigate and communicate risks and issues that could impact the organisation and the customer experience\nAbility to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiatives\nAbility to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignment\nHighly analytical and strong problem-solving skills, with the ability to interpret complex data and make informed decisions\nIt’s a bonus if you have\nExperience in merchant acquiring\nRelevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification\nExperience using tools such as Orbis, Actimize, Salesforce\nAbout the team\nOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.\nWhat makes a Globalpayer?\nGlobalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.\nDoes this sound like you? Then you sound like a Globalpayer. 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