{"id":2188548,"url":"https://alion.io/job/global-payments-salesforce-engineering-lead","title":"Salesforce Engineering Lead","company":{"id":2520,"name":"Global Payments","domain":"globalpayments.com","url":"https://alion.io/company/globaltech-poland-sp-z-o-o","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":114,"ghost_share":0.018,"stale_share":0.237,"repost_share":0.096,"time_to_fill_p50_days":19,"computed_at":"2026-10-14T05:52:18Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"MuleSoft","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-09T17:00:16Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T02:00:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Ready to take your career global?\nMake your mark at one of the biggest names in payments. We’re looking for a Salesforce Engineering Lead to join and lead the strategic direction, delivery, and operational excellence of our enterprise Salesforce ecosystem across Enterprise (LOB). This is a senior leadership role responsible for building and leading a high-performing engineering organisation that delivers secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle.\nAs a member of the technology leadership team, you will be accountable for engineering strategy, organisational capability, product delivery, workforce planning, budget management, and platform performance across Salesforce technologies including Sales Cloud, Service Cloud, Agentforce, Data Cloud, Experience Cloud, MuleSoft, and supporting enterprise platforms.\nYou will lead multiple engineering and platform teams through a combination of direct leadership and people managers, ensuring alignment with business objectives, architectural standards, and operational priorities. This role requires a leader who can balance strategic thinking with execution excellence while developing future engineering leaders and fostering a culture of innovation, accountability, and continuous improvement.\nWhat you will own\nDefine and execute the engineering strategy for the Salesforce platform, aligning technology investments with business objectives and enterprise priorities\nLead multiple engineering teams, engineering managers, technical leads, developers, administrators, QA resources, and platform specialists across global locations\nEstablish and manage engineering KPIs, OKRs, scorecards, and operational metrics to drive performance, quality, reliability, and productivity\nOwn resource planning, workforce strategy, organisational design, succession planning, and talent development across the Salesforce engineering function\nManage engineering budgets, vendor relationships, consultancy engagements, and offshore delivery partnerships\nDrive delivery excellence across multiple products, programmes, and platform initiatives, ensuring predictable and high-quality outcomes\nPartner with Product, Architecture, Operations, and Business leadership to define roadmaps, priorities, and investment plans\nChampion engineering best practices including DevOps, CI/CD, automation, observability, resilience, and secure development principles\nBuild and maintain a high-performance engineering culture focused on accountability, collaboration, innovation, and continuous learning\nEnsure platform stability, availability, scalability, and security while managing risk, technical debt, and operational performance\nLead major incident management, service improvement initiatives, and operational governance activities\nDrive the adoption of emerging Salesforce technologies including Agentforce, AI capabilities, Data Cloud, automation, and advanced analytics\nEstablish governance frameworks that balance agility, quality, compliance, and risk management\nDevelop leadership capability within the organisation through coaching, mentoring, and career development programmes\nRepresent Salesforce engineering within executive leadership forums, providing regular updates on delivery, risks, platform performance, and strategic initiatives\nWhat you bring\nMinimum 10+ years of technology experience, including 5+ years leading large-scale Salesforce engineering organisations or platform teams\nSignificant experience managing managers and leading multiple engineering teams across complex enterprise environments\nProven track record delivering large-scale Salesforce programmes and platform transformations\nDeep understanding of Salesforce technologies including:\nSales Cloud\nService Cloud\nExperience Cloud\nAgentforce\nData Cloud / Data 360\nMuleSoft\nSalesforce Platform Services\nExperience establishing engineering operating models, governance structures, and delivery frameworks at enterprise scale\nStrong knowledge of modern engineering practices including:\nCI/CD\nDevOps\nQuality Engineering\nSite Reliability Engineering principles\nRelease Management\nAgile Product Delivery\nDemonstrated success managing budgets, financial planning, vendor contracts, and resource forecasting\nExperience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomes\nStrong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk management\nExperience leading geographically distributed teams across multiple time zones and locations\nStrong commercial acumen with the ability to balance strategic priorities, resource constraints, and business outcomes\nExceptional stakeholder management and executive communication skills with the ability to influence senior business and technology leaders\nExperience leading organisational change, transformation programmes, and technology modernisation initiatives\nSalesforce certifications and leadership experience within Salesforce-focused organisations are highly desirable\nAbout the team\nIn the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.\nAs Salesforce Engineering Director, you will be responsible for leading the teams and capabilities that underpin one of the organisation's most strategic technology platforms. You will drive engineering excellence, shape the future roadmap, and ensure our Salesforce ecosystem continues to evolve in line with business growth and customer expectations. Our role is to bring new ideas to the operation, staying at the cutting edge of Salesforce's roadmap whilst delivering secure, scalable, and high-quality solutions at enterprise scale.\nWhat makes a Globalpayer?\nGlobalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.\nDoes this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.","description_format":"text","description_chars":6392,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-09T17:00:16Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-14T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.873,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-14T05:52:18Z"},"pay":null,"html_url":"https://alion.io/job/global-payments-salesforce-engineering-lead","json_url":"https://alion.io/job/global-payments-salesforce-engineering-lead.json","meta":{"generated_at":"2026-10-14T06:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7714,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2520},"rest":"https://alion.io/mcp/rest/get_company?id=2520"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-payments-salesforce-engineering-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-payments-salesforce-engineering-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-payments-salesforce-engineering-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-payments-salesforce-engineering-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-payments-salesforce-engineering-lead"}]}