Kubernetes/ DevOps System Administrator

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact - and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our infrastructure teams provide fantastic opportunities to System Administrators who are passionate about maintaining reliable Linux systems with a strong interest in automation, performance and security. We are seeking a highly motivated engineer with deep expertise in architecting, deploying, and automating on-premises Kubernetes clusters, including infrastructure provisioning, CI/CD integration, and cluster lifecycle management.

• Deploy, manage, and maintain highly available Kubernetes clusters (on-prem and/or cloud)
• Automate cluster provisioning, upgrades, patching, and scaling
• Configure and manage networking, storage, ingress and namespaces within Kubernetes.
• Implement and maintain monitoring, logging, and alerting solutions for clusters and workloads
• Troubleshoot and resolve issues related to pods, nodes, control plane components, and application deployments
• Document infrastructure, configurations, and operational processes
• Participate in on-call rotation and incident response processes
• "Automate all the things"

Your responsibilities:

• Assist in the design (major or incremental) of Kubernetes infrastructure
• Assist in the provisioning of Kubernetes infrastructure Identify, troubleshoot, diagnose, and correct systems related issues as they arise
• Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible
• Provide ongoing operational support and work closely with team members on issue resolution
• Manage and administer incident, problem, and service request queues
• Develop and maintain system use guides, run books, and other documentation as needed
• Evaluate and determine opportunities for automation and implementation

About you:

We are looking for someone who is willing to grow in the role and extend their Kubernetes skill set as our infrastructure continues to evolve to meet our future architectural goals

• 3+ years of hands-on experience managing Kubernetes clusters in production
• Strong understanding of Kubernetes internals (control plane, scheduler, kubelet, etc.)
• Experience with on-premises Kubernetes (e.g., kubeadm, RKE, OpenShift) and/or managed services (EKS, GKE, AKS)
• Proficiency in Linux systems administration and containerization (Docker)
• Enjoys automating away manual tasks using scripting (Bash, Python, etc.) and configuration management tools such as Ansible
• A problem solver who takes initiative, is pro active and Comfortable digging through open source code to find answers
• Ability to analyze complex systems and problems and express them in simple terms
• Experience in troubleshooting networking issues
• Experience working in Agile based teams
• A problem solver who takes initiative and is pro active
• Effortlessly self-motivates while working on team-based projects
• A well organized, thorough and detail oriented person
• Able to keep the "bigger picture" in mind while prioritizing conflicting demands and tasks
• Confident enough to voice your opinion, ask questions and not afraid to suggest a better solution, without being abrasive
• Enjoys collaborating with others, including other functional teams to implement automated, scalable, stable and efficient infrastructure

Nice to haves:

• Completion of the Certified Kubernetes Administrator (CKA) exam 
• Experience in working within on-premise infrastructure
• Understanding of software delivery practices such as feature toggling, no-downtime deployment
• Experience researching and advising on new technology implementations

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$65,000—$130,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.