{"id":2996398,"url":"https://alion.io/job/global-relay-senior-solutions-engineer-london","title":"Senior Solutions Engineer, London","company":{"id":58182,"name":"Global Relay","domain":"globalrelay.com","url":"https://alion.io/company/global-relay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":71,"open_postings":31,"ghost_share":0.387,"stale_share":0,"repost_share":0.032,"time_to_fill_p50_days":64,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":206000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-13T15:27:40Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T17:20:32Z","board_verified":true,"closed_at":null,"days_open":232,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":231},"description":"Who we are:\nFor over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.\nThough we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact - and be recognized for it.\nWe believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.\nYour role\nThe Solutions Engineer drives the technical aspects of the sales execution for our customers, and provide technical pre-sales, sales execution and post-sales support.\nParticipates in discovery sessions with customers and prospects to understand their technical and business needs.\nPreparing and delivering highly tailored presentations (including custom demonstrations) that show deep understanding of the client’s challenges and how our solutions map to them\nPartner with Sales/CS, SME & Enterprise Services as the dedicated account team on any given opportunity\nDevelop and execute Proof of Concepts (PoCs) to demonstrate how our solutions meet customer requirements and add value\nSupport the building and maintaining demo environments\nActs as the technical expert and provide knowledgeable service during demonstrations of Global Relay products.\nAnswering technical questions related to the software and how it fits into the prospect’s existing ecosystem (i.e. hosting, security, integrations, etc.) and assisting in responding to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner\nBe the point of contact for technical service escalation, including customer inquiries with respect to product, sales demos or other questions.\nDocument technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners\nWork closely with Product Managers, representing the wider SE team to understand current offerings and roadmap, providing feedback and insights to inform product development\nLead client-facing technical workshops and discovery sessions to map out workflows, integration paths, identify technical risks, and define best practices for solution deployment\nParticipates in the development of technical account strategy with Business Development teams to identify opportunities for sales.\nAbout you\nUndergraduate degree in information technology and/or business related disciplines, with relevant work experience.\n5+ years of experience in technical and/or sales customer service.\nExperience in financial or regulatory technology is preferred but not required\nOutstanding public speaking skills and professional business manner with the ability to establish relationships at executive business levels.\nOutstanding communication and organizational skills, with strong attention to detail.\nExperience using Salesforce or other CRM system is highly desirable.\nWork Arrangement:\nThis role is hybrid with a minimum of three days at our offices in London (near St Paul’s)\nGlobal Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.\nWhat you can expect:\nAt Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.\nGlobal Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.\nWe seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.\nTo learn more about our business, culture, and community involvement, visit www.globalrelay.com.","description_format":"text","description_chars":4579,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Security Compliance","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-10-21T11:05:36Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":231,"expected_fill_days":64,"reasons":["conf:3","velocity","ghost","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/global-relay-senior-solutions-engineer-london","json_url":"https://alion.io/job/global-relay-senior-solutions-engineer-london.json","meta":{"generated_at":"2026-10-31T18:40:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29262,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58182},"rest":"https://alion.io/mcp/rest/get_company?id=58182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-relay-senior-solutions-engineer-london"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-relay-senior-solutions-engineer-london"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-relay-senior-solutions-engineer-london"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-relay-senior-solutions-engineer-london\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-relay-senior-solutions-engineer-london"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2996398}},{"tool":"search_jobs","arguments":{"company":"globalrelay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2996398},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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