{"id":1338927,"url":"https://alion.io/job/globe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite","title":"Data Center Site Operations Engineer (ST Telemedia Global Data Centres) Cavite","company":{"id":50025,"name":"Globe Telecom","domain":"globe.com.ph","url":"https://alion.io/company/globe-telecom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":230,"ghost_share":0.17,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":143,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cavite, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":19000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3421},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2025-07-31T00:00:00Z","employer_posted_date":"2025-07-31","last_verified_at":"2026-11-05T14:17:20Z","board_verified":true,"closed_at":null,"days_open":462,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":462},"description":"At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.\nJob Description\nManages and services large-scale 'in-country' data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts. Proactive coordination and escalation related to site operational issues and client’s requirements ensuring great customer experience at all times while also taking guidance and complying with STT GDC GDCO policies and standards.STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC.\nST Telemedia Global Data Centres is one of the fastest-growing data centre providers, headquartered in Singapore. With a global platform of data centres in the world’s major business markets of over 170 facilities across Singapore, the UK, India, China, Thailand, South Korea, Indonesia, Japan and the Philippines, STT GDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers’ current and future colocation needs.\nResponsibilities\nSupport and ensure smooth 24x7 running of the operations in the 'in-country' data center.\n\nActs as Level 1 escalation point by overseeing and resolving all onsite operational incidents and major issues, respond & perform remote requests within SLA.\n\nUnderstands the M&E, security, network and plumbing systems of the building, critical facilities equipment and other equipment associated with the DC environment.\n\nDocuments and updates accurately all requests on the internal web portal ticketing system such as user requests, incidents, provisioning, etc.\n\nImplements best in class DC operations based on ITIL and industry practices.\n\nDelivers ITIL compliance process conformance for incident, problem and change management.\n\nEnsures effective implementations of safety, security and customer support policy and procedures.\n\nCoordinates and provides support to contractors and vendors as well as inspecting completed work.\n\nPlans and supports all preventive and reactive maintenance activities with little to no disruption to company's services.\n\nParticipates and supports internal and external audits for internal stakeholders and customers.\n\nGenerates accurate and regular reports when required.\n\nAny other duties or project as assigned by the management.\n\nAcademic Qualifications\nCertificate or Diploma in IT/Computing/Electrical/Mechanical Engineering or related field\n\nProfessional Qualifications & Training\nTechnical Training Certifications , Network Certifications or equivalent\n\nProfessional Background\nAt least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering\n\nPossess general knowledge of M&E and Network Critical Infrastructure\n\nGood knowledge in M&E and building facilities related systems, such as CRACs, Chiller, PDUs, UPS, Switchgears Ops, DX cooling, Network\n\nstructure cabling, Security, etc.\n\nMeticulous team player with the ability to work under pressure in a fast-paced environment\n\nLanguage Proficiencies\nEnglish - spoken and written\n\nOther Preferred Skill Sets\nPossess relevant facilities management and/or data center related certifications, such as ITIL, PMP, Uptime Institute and TIA-942\n\nFamiliar with certifications standards, such as ISO 20000 / 22301 / 27001, 45001, 9001, Uptime Institute, TIA-942\n\nGood contractor management and collaboration skills to works with cross functional teams\n\nPrepared to be on 24x7 standby recall to provide extra manpower coverage when necessary\n\nEqual Opportunity Employer\nGlobe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.\nGlobe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here\nMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.","description_format":"text","description_chars":4288,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-27T15:14:04Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":462,"expected_fill_days":143,"reasons":["conf:7","velocity","ghost","win:tail","crowd:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/globe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite","json_url":"https://alion.io/job/globe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite.json","meta":{"generated_at":"2026-11-05T15:56:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20863,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50025},"rest":"https://alion.io/mcp/rest/get_company?id=50025"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/globe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobe-telecom-data-center-site-operations-engineer-st-telemedia-global-data-centres-cavite"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1338927}},{"tool":"search_jobs","arguments":{"company":"globe.com.ph","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1338927},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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