{"id":1338951,"url":"https://alion.io/job/globe-telecom-process-architectservice-design-1","title":"Process Architect/Service Design-1","company":{"id":50025,"name":"Globe Telecom","domain":"globe.com.ph","url":"https://alion.io/company/globe-telecom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":272,"ghost_share":0.544,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Design","role_family":"Design","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":281},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-05-14T00:00:00Z","employer_posted_date":"2025-05-14","last_verified_at":"2026-10-18T01:39:04Z","board_verified":true,"closed_at":null,"days_open":522,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":522},"description":"At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.\nJob Description\nResponsible for creating process strategies to optimize productivity, eliminate wastefulness and reduce costs while maintaining quality standards of marketing programs. Will also be responsible for documentation, cascade and implementation of these processes and measurement of its impact.DUTIES AND RESPONSIBILITIES:\nProcess Analysis and Assessment - conduct process assessments through process mapping, value stream analysis and root cause analysis to identify inefficiencies and areas for improvement.\n\nProcess Redesign and Optimization - Work with management and various divisions to streamline workflows and improve efficiency, reduce waste in resources and identify automation opportunities;\n\nDocumentation\nDocument current and future state processes, including workflows, procedures and guidelines\n\nPrepare references to support process changes and ensure sustainability.\n\nChange Management and Change Execution\nDevelop and implement plans and framework to ensure successful adoption of process changes.\n\nSupport engagement of stakeholders to communicate the need for change and address concerns\n\nGovern implementation of planned process improvements\n\nPerformance Measurement, Monitoring and Reporting\nDevelop metrics and KPIs to measure the effectiveness of process transformation initiatives.\n\nMonitor performance against targets and identify areas for further optimization\n\nReport updates on process transformation initiatives.\n\nContinuous Improvement -\nEstablish ceremonies, routines and mechanisms for gathering and incorporating feedback to refine processes over time\n\n KPIs:\nGSR, TCO, ROMI, Benefits Realization\n\nEfficiency Improvement (eg: Cycle Time, Predictability Rate, Cost reductions)\n\nImplementation of Key Initiatives\n\nTOP 3-5 DELIVERABLES:\nAnalysis of Process\n\nKey Initiatives on Process Improvement\n\nProcess Documentation\n\nProcess Portal Creation and Maintenance\n\nReports on Process Improvement Benefits/Impact\n\nEqual Opportunity Employer\nGlobe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.\nGlobe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here\nMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.","description_format":"text","description_chars":2722,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-27T15:14:04Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":521,"expected_fill_days":36,"reasons":["conf:0","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/globe-telecom-process-architectservice-design-1","json_url":"https://alion.io/job/globe-telecom-process-architectservice-design-1.json","meta":{"generated_at":"2026-10-18T07:54:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11800,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50025},"rest":"https://alion.io/mcp/rest/get_company?id=50025"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobe-telecom-process-architectservice-design-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobe-telecom-process-architectservice-design-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobe-telecom-process-architectservice-design-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/globe-telecom-process-architectservice-design-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobe-telecom-process-architectservice-design-1"}]}