{"id":1218137,"url":"https://alion.io/job/globe-telecom-product-analytics-manager","title":"Product Analytics Manager","company":{"id":50025,"name":"Globe Telecom","domain":"globe.com.ph","url":"https://alion.io/company/globe-telecom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":123,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":53000,"period":"year","method":null,"sample_n":6499},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppsFlyer SDK","optional":false},{"name":"Braze","optional":false},{"name":"Firebase","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-28T20:36:35Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.\nJob Description\nThis role owns the behavioral measurement foundation that makes journey analytics reliable and reusable. Stabilizes instrumentation across digital channels, runs QA and governance, and enables true end-to-end journey measurement by defining the journey blueprint, linking keys, and data contracts in partnership with Data and system owners.Focus Areas\n1. Instrumentation governance & QA (primary): tracking plan, event taxonomy, specs, release verification, and ongoing health checks across GA4/Firebase, FullStory, and shared behavioral signals used by Braze/Appsflyer where relevant.\n2. Decision-grade measurement foundations: metric/measurement dictionary, funnel definitions, and interpretation guidance for priority journeys/episodes.\n3. End-to-end journey measurement enablement (digital + backend): define journey stage models, source-of-truth mapping, timestamps, IDs, and data contracts needed to stitch digital + operational signals.\n4. Data quality operations: monitoring for missing events/parameters, spikes/drops, schema drift, duplication/noise reduction.\nDUTIES AND RESPONSIBILITIES:\n1) Instrumentation Clean-up & Standardization\nAudit current tracking (GA4/Firebase, FullStory, AppsFlyer/shared event signals) and maintain an instrumentation health scorecard.\n\nCreate and maintain the tracking plan + event taxonomy(naming, required parameters, definitions).\n\nReduce noise by de-duplicating/merging low-value or inconsistent events; define “must-have” attributes for priority funnels.\n\nEnsure FullStory configuration supports diagnostics (capture strategy, masking, events/segments, funnels/workflows).\n\n2) Governance, QA, and Data Quality Operations\nRun the operating model: intake → spec → build support → QA → release verification → ongoing health checks.\n\nPartner with Engineering on test plans, post-release verification, and regression checks.\n\nImplement ongoing event health monitoring (missing events/params, spikes/drops, schema drift, duplication).\n\n3) Product Measurement Foundations (Decision-Grade Analytics)\nCo-design success measures, funnels, and behavioral signals for priority journeys (e.g., onboarding, reload/purchase, support, retention, multi-product).\n\nMaintain a measurement dictionary: metric definitions, calculation logic, and “do/don’t interpret” guidance.\n\nEnable diagnostic loops (FullStory + funnel analytics): friction identification, impact quantification, and fix validation.\n\n4) End-to-End Journey Measurement Enablement (Digital + Backend Signals)\nIdentify backend source-of-truth systems per priority episode (orders, billing/payments, provisioning, care tickets, network/service events, etc.).\n\nDefine the end-to-end event map: app vs backend events, key timestamps, IDs, and stage progression.\n\nPartner with Data org to define linking keys + data contractsand document canonical journey datasets for reuse\n\n5) Cross-Team Alignment & Enablement\nAlign shared behavioral signals with MarTech Analytics and activation teams to support lifecycle/personalization use cases-without owning campaign/CRM reporting.\n\nTrain squads on measurement best practices and instrumentation discipline; escalate risks/trade-offs clearly.\n\nTop Deliverables\nInstrumentation Health Scorecard- a recurring audit of tracking completeness, required parameter coverage, duplication/noise, and known gaps for priority journeys.\n\nTracking Plan + Event Taxonomy- standardized event naming, required fields, definitions, and change control for all critical funnels.\n\nOperating Model for Instrumentation- intake/spec templates, versioning, QA checklists, and release verification workflow.\n\nEpisode KPI Dictionary / Measurement Dictionary-A single source of truth documenting how metrics are calculated and interpreted. Definition + formula, Grain, Filters/exclusions, Data sources, Known caveats, Owner + last updated\n\nEnd-to-End Journey Measurement Blueprint- documented backend sources, event map, linking keys, and data contract requirements handed to the Data org for execution.\n\nEvent Health Monitoring + Weekly Health Review- includes ongoing freshness, duplication, and schema drift checks.\n\nKPIs\nTracking completeness and accuracy for priority journeys (coverage + required parameters)\n\nReduction in duplicate/noisy events and inconsistent naming\n\nFaster QA and release verification cycle time\n\nImproved diagnostic cycle time (issue → insight → fix) supported by FullStory workflows\n\n% of priority journeys with end-to-end measurement coverage (digital + backend)\n\nAdoption of shared definitions across Product and MarTech Analytics\n\nREQUIREMENTS:\nWorking proficiency in SQL, Python or R for data transformation, validation and light automation\n\nHands-on experience with GA4/Firebase/Appsflyer required\n\nFamiliarity with least one of FullStory/ Braze is preferred, a plus for shared signals\n\nStrong track record building taxonomies, tracking plans, QA processes, and governance models\n\nProven ability to partner with Engineering and Data orgs\n\nStrong stakeholder management and documentation discipline\n\nCompetencies\nMeasurement governance without bureaucracy\n\nHigh signal-to-noise judgement (what to track, what to drop)\n\nQA rigor + operational consistency\n\nEnablement mindset (templates, training, reusable assets)\n\nCross-team alignment and escalation clarity\n\nEqual Opportunity Employer\nGlobe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.\nGlobe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here\nMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.","description_format":"text","description_chars":6082,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T11:20:37Z"}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.539,"p_room":0.9,"age_days":8,"expected_fill_days":21,"reasons":["conf:33","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/globe-telecom-product-analytics-manager","json_url":"https://alion.io/job/globe-telecom-product-analytics-manager.json","meta":{"generated_at":"2026-10-01T01:40:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1152,"day_limit":5000,"remaining_today":3848,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}