{"id":2906555,"url":"https://alion.io/job/globner-consulting-engineering-head-telecom-domain","title":"Engineering Head - Telecom Domain","company":{"id":3810742,"name":"Globner Consulting","domain":"globner.com","url":"https://alion.io/company/globner-consulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India","Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":174},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T04:08:22Z","employer_posted_date":null,"last_verified_at":"2026-10-07T04:08:22Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"What You'll Own :\n\n1. Teams, systems and process :\n\n- Build real team structure inside the platform organization - clear ownership, defined squads, named accountability.\n\n- Introduce a single delivery and release cadence the whole org runs on.\n\n- Set OKRs at team level and the engineering metrics leadership tracks against.\n\n- Turn a founder-led group into a structured, senior-led engineering organization.\n\n2. The platforms already earning :\n\n- Enhance and modernize what is live and generating revenue - Billing, Calling / Voice, SmartConnect AI, Magic Voice, CRBT.\n\n- Protect revenue-critical paths across 80+ countries while you improve them.\n\n- Own reliability, throughput, observability and incident response at the bar operators demand.\n\n3. Quality - build the QA function :\n\n- Stand up a proper QA organization from scratch - test strategy, automation, release gates.\n\n- The standard is unambiguous: the product runs first time, at the operator, without issues.\n\n- Own the definition of \"production-ready\" and enforce it.\n\n4. Lateral hiring - build the senior bench :\n\n- Hire the engineering leadership layer the platform needs, starting with an IVR Head and a Billing Head, plus the engineers beneath them.\n\n- Bring the pedigree and the network to attract and retain senior telecom talent.\n\n- Partner with Human Resources on levelling and the assessment-led selection standard.\n\n5. Pre-sales - make engineering a weapon in the sale :\n\n- Streamline technical documentation and solution presentations into a repeatable standard.\n\n- Get technical go-ahead from telco engineering and architecture teams quickly - compress the time from first technical conversation to sign-off.\n\n6. Delivery - get things launched :\n\n- Own the delivery engine end to end; mobilize teams quickly alongside operator counterparts.\n\n- Clear technical blockers and drive integrations through to commercial launch.\n\n- Marshal cross-functional teams to hit launch dates - speed is the deliverable.\n\n7. New product development :\n\n- Name CLI / CNAP - calling name presentation.\n\n- Child safety on data - a data-side safety product for operators.\n\n- Own these from architecture through to operator trial.\n\n8. Technical strategy and CTO trajectory :\n\n- Set a multi-year platform roadmap that holds revenue steady while the stack modernizes.\n\n- Make the build-versus-buy and consolidation calls that decide cost and speed.\n\n- Represent platform engineering to the co-founders, the executive team and - over time - to operators, as the company's senior technology voice.\n\nLISTEN & MAP :\n\n- Meet the platform team and its leadership.\n\n- Map the stack and the real state of delivery.\n\n- Name the top three technical and organizational risks.\n\nOperating Model :\n\n- Team structure and ownership defined.\n\n- One delivery and release cadence live; OKRs set for every team.\n\n- QA function stood up.\n\n- Billing and Calling enhancement plans agreed.\n\n- IVR Head and Billing Head searches underway.\n\nArchitecture :\n\n- Platform architecture and modernization roadmap published.\n\n- First measurable gains in stability and throughput.\n\n- Priority lateral hires closed.\n\n- Pre-sales and delivery running to standard.\n\n- Name CLI and child-safety builds kicked off.\n\nOwn The Roadmap :\n\n- A funded multi-year platform roadmap.\n\n- A structured, senior-led engineering organization.\n\n- New products in operator trials.\n\n- Formal CTO transition plan in motion.\n\nWho We're Looking For :\n\n- The binding constraint. The scarce candidate pairs deep telecom / VAS platform domain with modern engineering-leadership discipline. Telecom depth is the priority here - it is the harder gap to teach.\n\n- Seniority : 15 to 20 years in software engineering, with substantial time leading engineering organizations and managing managers.\n\n- Team scale : Has led teams of 30 - 50 spanning development, QA, DevOps and R&D / innovation across multiple product lines.\n\n- Telecom domain : Deep expertise in Telephony, IVR, SIP, Networks, IN, SDP and Billing systems. Working knowledge of the data side - PCRF, GGSN and adjacent elements.\n\n- Built for telco : Has developed products for the telecom domain - owned high-throughput, high-availability systems live in operator networks, not prototypes.\n\n- Hands-on to strategic : Can still reason about architecture and code, and can set multi-year technical strategy. Neither a pure people-manager nor a pure individual contributor.\n\n- Full lifecycle : Owned the whole engineering framework - design - development - testing - production-ready product ecosystem.\n\n- Scaling curve : Has taken products through the 10 - 100 and 100 - 1000 growth journey.\n\n- Delivery & solutioning : Very strong on technical delivery with solutioning expertise - can shape a solution in front of an operator's technical team and then deliver it.\nSkills\nEngineering Management, IT Head, Telecom, IP Telephony, SIP, IVR, Telecom Billing System, VAS","description_format":"text","description_chars":4911,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CMS & Digital Experience Platforms","Web Development Services"],"lifecycle":[{"event":"open","at":"2026-10-20T07:12:25Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.822,"p_room":0.75,"age_days":20,"expected_fill_days":28,"reasons":["seen:20","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/globner-consulting-engineering-head-telecom-domain","json_url":"https://alion.io/job/globner-consulting-engineering-head-telecom-domain.json","meta":{"generated_at":"2026-10-27T15:34:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4461,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3810742},"rest":"https://alion.io/mcp/rest/get_company?id=3810742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobner-consulting-engineering-head-telecom-domain"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobner-consulting-engineering-head-telecom-domain"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobner-consulting-engineering-head-telecom-domain"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/globner-consulting-engineering-head-telecom-domain\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobner-consulting-engineering-head-telecom-domain"}]}