{"id":2674819,"url":"https://alion.io/job/glory-tecnico-de-servicio-b-saltillo","title":"Técnico de Servicio B (Saltillo)","company":{"id":50549,"name":"GLORY","domain":"glory-global.com","url":"https://alion.io/company/glory-global","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T04:42:13Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T19:11:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"El Técnico de Servicio será responsable de la gestión de todos los aspectos del servicio y la atención total a los clientes existentes. Resolución de problemas y la reparación de equipos contadores y clasificadores de billetes; la programación diaria y la gestión del tiempo de todas las cuentas asignadas; el seguimiento y la gestión de piezas/herramientas.\nKey Responsibilities\n PRINCIPALES RESPONSABILIDADES\n\n· Mantenimiento preventivo y correctivo de equipos Glory.\n· Trabajo en campo en Saltillo y municipios aledaños.\n· Diagnosticar problemas del Sistema.\n· Realizar reparaciones, soporte técnico.\n· Emitir recomendaciones a cliente para el cuidado y uso de equipos.\n· Atención al cliente del progreso de mantenimiento durante la aplicación.\n· Recopilar y registrar información para monitorear el rendimiento.\n· Escalar la resolución de problemas técnicos mediante la búsqueda oportuna de asesoramiento o asistencia de soporte técnico.\n· Realizar actividades administrativas relacionadas con los servicios y viáticos (reportes, dictámenes, etc.)\n· Cuidar y administrar adecuadamente las herramientas, refacciones y recursos asignados.\nSkills, Knowledge & Expertise\n HABILIDADES Y COMPETENCIAS REQUERIDAS\n· Experiencia en Soporte técnico o mantenimiento.\n· Experiencia en campo (básico)\n· Carrera técnica concluida.\n· Disponibilidad de trabajar en campo en Saltillo y alrededores.\n· Manejo de automóvil estándar y licencia de manejo vigente.\n· Disponibilidad de Capacitación en CDMX durante una semana, incluye traslado, hospedaje y alimentos.\nJob Benefits\n\nSueldo atractivo\nContratación directa, 100% nominal\n\nPago quincenal con HSBC\n\nPrestaciones de Ley desde primer día\n\nPrestaciones Superiores a las de la Ley:\n\nVales de Despensa\n\n30 días de Aguinaldo\n\n50% Prima vacacional\n\nSeguro de Vida\nUtilidades\nCapacitación constante, herramientas de trabajo\nEPP, uniforme, celular, tarjeta de viáticos, auto utilitario compartido.","description_format":"text","description_chars":1930,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vending & Automated Retail"],"lifecycle":[{"event":"open","at":"2026-10-16T04:42:13Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.896,"p_room":1,"age_days":4,"expected_fill_days":21,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/glory-tecnico-de-servicio-b-saltillo","json_url":"https://alion.io/job/glory-tecnico-de-servicio-b-saltillo.json","meta":{"generated_at":"2026-10-19T21:08:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50549},"rest":"https://alion.io/mcp/rest/get_company?id=50549"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglory-tecnico-de-servicio-b-saltillo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglory-tecnico-de-servicio-b-saltillo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglory-tecnico-de-servicio-b-saltillo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/glory-tecnico-de-servicio-b-saltillo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglory-tecnico-de-servicio-b-saltillo"}]}