{"id":3067847,"url":"https://alion.io/job/glovo-key-account-manager","title":"Key Account Manager","company":{"id":53726,"name":"Glovo","domain":"glovoapp.com","url":"https://alion.io/company/glovo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kampala, Uganda"],"countries":["UG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-15T01:05:30Z","employer_posted_date":null,"last_verified_at":"2026-10-15T01:05:30Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Job Title: Key Account Manager\n\nOrganisation: Glovo Uganda\n\nDuty Station: Kampala, Uganda\n\nAbout Organisation:\n\nGlovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.\n\nJob Summary: As our Account Manager – Top Accounts, you’ll own Glovo’s largest and most strategic partner relationships in the market. Your mission is to turn these high-visibility accounts into long-term growth engines – building the trust, commercial discipline and cross-functional coordination needed to grow GMV and partner satisfaction in a healthy, sustainable way, while protecting Glovo’s margins.\n\nKey Duties and Responsibilities: \n\nOwn the end-to-end commercial relationship with a portfolio of Glovo’s top strategic partners, negotiating commission, pricing and promotional terms directly with partner-side managers and, in many cases, C-level stakeholders.\n\nBuild and execute Joint Business Plans (JBPs) with each partner, driving measurable growth in GMV, order volume and partner ad spend while protecting Glovo’s take rate.\n\nRun partner-facing Quarterly/Monthly Business Reviews and internal MBRs, using data (CVR, GMV, cancellations, ad ROI) to diagnose performance issues and recommend action.\n\nPartner cross-functionally with Operations, Growth, Marketing, Finance and Ads teams to resolve partner issues quickly and deliver on commercial commitments.\n\nDefend Glovo’s commercial position in high-stakes negotiations (commission disputes, retention conversations, competitor threats), knowing when to hold the line and when to structure a creative win-win.\n\nContinuously monitor the competitive and market landscape to anticipate partner needs and identify new growth or monetisation levers (menu optimisation, ads, promos, new categories).\n\nAct as a trusted business consultant to your partners – building the kind of relationship where partners follow Glovo’s recommendation even when a competitor is offering a cheaper deal.\n\nQualifications, Skills and Experience:\n\n3+ years’ experience in account management, commercial/sales or consulting roles, ideally managing complex accounts or stakeholders.\n\nStrong commercial negotiation skills with P&L accountability – comfortable defending pricing, commissions and walk-away points with data.\n\nAdvanced Excel/Sheets skills and an analytical mindset – able to build forecasting models and partner P&L analyses, not just read a dashboard).\n\nConfidence managing senior, often C-level, external stakeholders and presenting business reviews internally\n\nExperience with BI tools (Looker, SQL) or working in a marketplace/e-commerce environment.\n\nFluent English plus the local market language; a background in FMCG, delivery platforms, e-commerce or strategy consulting is a plus but not required – we care more about commercial judgement, ownership and coachability than pedigree.\n\nHow to Apply:\n\nAll suitably qualified and Interested applicants should apply online at the link below.\n\nClick Here\n\nNB: Only shortlisted candidates will be contacted.\n\nFor more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline\n\nLevel of Education: bachelor degree\n\nWork Hours: 8\n\nExperience in Months: 36","description_format":"text","description_chars":3512,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Delivery","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-22T08:27:35Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.793,"p_room":0.9,"age_days":16,"expected_fill_days":24,"reasons":["seen:16","velocity","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/glovo-key-account-manager","json_url":"https://alion.io/job/glovo-key-account-manager.json","meta":{"generated_at":"2026-11-01T04:51:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7515,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53726},"rest":"https://alion.io/mcp/rest/get_company?id=53726"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglovo-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglovo-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglovo-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/glovo-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglovo-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3067847}},{"tool":"search_jobs","arguments":{"company":"glovoapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3067847},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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