{"id":3517153,"url":"https://alion.io/job/glovo-operations-specialist","title":"Operations Specialist","company":{"id":53726,"name":"Glovo","domain":"glovoapp.com","url":"https://alion.io/company/glovo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":22},"description":"THE JOURNEY \n\nProvide support to different stakeholders with administrative tasks. \n\nManage recruitment, training, and onboarding of Couriers. Ensure support, documentation, and readiness for brand delivery.\n\nOptimize acquisition (growth), retention, and performance for Couriers. Evaluate and improve processes for organizational efficiency.\n\nMaintenance and analysis of operational metrics and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow\n\nFacilitate communication with the Operations Manager on support processes. Aim for high service levels and courier satisfaction.\n\nAdvise on financial well-being and monitor regulatory compliance. Manage insurance policies and ensure safety protocols.\n\nAnalyze daily and weekly operation metrics with a macro view of the long-term success of the city. Optimize delivery times and Courier earnings.\n\nGive life to your craziest ideas and have an immediate impact thinking out of the box!\n\nStock management and courier equipment ensuring quality bags on streets\n\nQualifications\n\nWHAT YOU WILL BRING TO THE RIDE\n\nCommunication skills and the ability to solve problems quickly\n\nHigh motivation to work in a fast-growing environment\n\nAn analytical mindset\n\nExcel skills\n\nEnjoy teaching and adapting new employees\n\nGood energy and love what you do, even on bad days\n\nIntermediate or higher level of English proficiency\n\n THE JOURNEY \n\nProvide support to different stakeholders with administrative tasks. \n\nManage recruitment, training, and onboarding of Couriers. Ensure support, documentation, and readiness for brand delivery.\n\nOptimize acquisition (growth), retention, and performance for Couriers. Evaluate and improve processes for organizational efficiency.\n\nMaintenance and analysis of operational metrics and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow\n\nFacilitate communication with the Operations Manager on support processes. Aim for high service levels and courier satisfaction.\n\nAdvise on financial well-being and monitor regulatory compliance. Manage insurance policies and ensure safety protocols.\n\nAnalyze daily and weekly operation metrics with a macro view of the long-term success of the city. Optimize delivery times and Courier earnings.\n\nGive life to your craziest ideas and have an immediate impact thinking out of the box!\n\nStock management and courier equipment ensuring quality bags on streets\n\nQualifications\n\nWHAT YOU WILL BRING TO THE RIDE\n\nCommunication skills and the ability to solve problems quickly\n\nHigh motivation to work in a fast-growing environment\n\nAn analytical mindset\n\nExcel skills\n\nEnjoy teaching and adapting new employees\n\nGood energy and love what you do, even on bad days\n\nIntermediate or higher level of English proficiency","description_format":"text","description_chars":2997,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Delivery","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-30T10:39:24Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.77,"p_room":0.75,"age_days":22,"expected_fill_days":25,"reasons":["seen:22","velocity","win:late"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/glovo-operations-specialist","json_url":"https://alion.io/job/glovo-operations-specialist.json","meta":{"generated_at":"2026-11-11T12:07:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21449,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53726},"rest":"https://alion.io/mcp/rest/get_company?id=53726"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglovo-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglovo-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglovo-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/glovo-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglovo-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3517153}},{"tool":"search_jobs","arguments":{"company":"glovoapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3517153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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