{"id":1884628,"url":"https://alion.io/job/glowtouch-backend-infra-engineer","title":"Backend Infra Engineer","company":{"id":2311829,"name":"GlowTouch","domain":"glowtouch.com","url":"https://alion.io/company/glowtouch","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mangaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":41},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airflow","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"CDKTF","optional":false},{"name":"Celery","optional":false},{"name":"CI/CD","optional":false},{"name":"Dagster","optional":false},{"name":"Docker","optional":false},{"name":"FastAPI","optional":false},{"name":"Grafana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Apache Iceberg","optional":true},{"name":"Datadog","optional":true},{"name":"Delta Lake","optional":true},{"name":"Feature Store","optional":true},{"name":"GitHub Actions","optional":true},{"name":"JavaScript","optional":true},{"name":"MLFlow","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Prometheus","optional":true},{"name":"React.js","optional":true},{"name":"Redis","optional":true},{"name":"Tailwind CSS","optional":true},{"name":"Terraform","optional":true},{"name":"TypeScript","optional":true}],"status":"closed","first_seen_at":"2026-10-05T01:38:18Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-06T14:06:49Z","board_verified":false,"closed_at":"2026-10-06T14:06:49Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job Title: Backend Infra Engineer (Python/FastAPI +AWS+Promeths/Grafana) \nExperience: 5+ Years\nWork Mode: Remote\nJob Type: Full-Time\nWho We Are:\nunifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.\nUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.\nAt unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.\nAbout the Role:\nWe’re looking for a Hybrid Backend & Data Infrastructure Engineer to build robust, scalable. backend services and design the data infrastructure that powers our product and insights. You’ll straddle the line between software engineering and data engineering-designing APIs and microservices while building orchestration layers and stateful systems that are production-ready. You should be highly skilled in modern Python-based ecosystems, comfortable working across cloud-native infrastructure, and passionate about developer experience, performance, and data quality.\nWhat You'll Do:\nDesign and build scalable, maintainable backend services and APIs using Python\n(FastAPI, AWS Bedrock et al)\nDevelop and maintain job orchestration pipelines and data workflows for streaming and batch processing\nDesign and implement datastore schemas and manage analytics-ready data models\nCollaborate with engineers to define data contracts and service interfaces\nEstablish and own infrastructure-as-code and CI/CD processes\nDrive observability, monitoring, and reliability practices across services and pipelines\nEnsure data quality, lineage, governance, and compliance standards are met\nEvaluate and introduce best-in-class tools across the stack-backend, data processing, and infra\nYour Toolbox:\nPython\n- FastAPI\n- FastMCP\n- uv\n- Celery / Dagster / Airflow\nk8s, Docker, Helm, CDKTF\nAWS (as Cloud Environment)\n(Nice to have) React/Typescript/Tailwind (for Frontend)\nPostgreSQL, Redis\nGitHub Actions\nPrometheus, Grafana, OpenTelemetry, DataDog\nYou Might Be a Fit If You:\nHave 5+ years of experience building backend systems or data platforms\nAre passionate about clean code, automation, and elegant abstractions\nLove building tools that empower other engineers and analysts\nHave shipped production systems at scale with uptime and performance goals\nThrive in hybrid roles where backend, infra, and data intersect\nCare deeply about data quality, lineage, and performance .\nBonus Points:\nFamiliarity with MLOps workflows (MLflow, Feature Stores)\nExperience with Lakehouse architectures (e.g., Delta Lake, Apache Iceberg)\nContributions to open-source projects\nKnowledge of event-driven architectures and CDC (Change Data Capture) patterns","description_format":"text","description_chars":3882,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-05T01:38:18Z"},{"event":"close","at":"2026-10-06T14:06:49Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/glowtouch-backend-infra-engineer","json_url":"https://alion.io/job/glowtouch-backend-infra-engineer.json","meta":{"generated_at":"2026-10-12T10:47:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16683,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2311829},"rest":"https://alion.io/mcp/rest/get_company?id=2311829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglowtouch-backend-infra-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglowtouch-backend-infra-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglowtouch-backend-infra-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/glowtouch-backend-infra-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglowtouch-backend-infra-engineer"}]}