Sales Appointment Setter
Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 13, 2026.
UnifyCX is growing and looking for Appointment Setters to join our motivated and ambitious team in Barranquilla!
What Will You Do?
As an Outbound Sales Specialist, you will play a critical role in generating new business opportunities by proactively reaching out to prospects and qualifying leads.
Key Responsibilities:
Conduct high-volume outbound calls to identify, qualify, and nurture potential customers.
Follow a structured sales process and clearly articulate value to prospects.
Use CRM tools to manage activity, track opportunities, and maintain accurate records.
Operate effectively in a remote environment using digital collaboration platforms.
Apply feedback and coaching to continuously improve performance and results.
Demonstrate persistence, resilience, and process discipline in achieving goals.
Who are you?
You are a motivated professional who thrives in an outbound sales environment and embraces the challenge of generating new business opportunities. You are organized, resilient, and comfortable using technology to support your process.
The client is looking for a methodical, process-oriented profile focused on lead qualification. In short:
Main task: Call potential customers to qualify whether they currently have a service (this is the first and most important step). If they don’t have a service, the lead is disqualified. If they do, the agent continues with qualifying questions (e.g., frequency, needs). Then, they make a follow-up call to schedule an appointment with a sales representative.
Common mistake to avoid: waiting until the end of the call to qualify and wasting time setting appointments with unqualified leads.
Ideal profile: someone organized, analytical, and focused on quality over quantity, who enjoys the process of qualifying and nurturing leads.
Goal: after around 90 days, agents should have 20-30 pre-qualified calls ready each morning.
Required Experience & Skills:
2-3 years of professional experience in a business environment, ideally B2B.
2-3 years of outbound calling experience, with true phone prospecting and lead qualification.
Ability to explain and detail an outbound calling process.
2-3 years of CRM experience; able to describe how activity was organized and executed.
2-3 years of remote/virtual work experience with knowledge of digital collaboration tools.
Proven ability to accept coaching, apply new skills, and execute process improvements.
Demonstrated grit and resilience, with examples of turning challenges into success.
Track record of consistent improvement and measurable results in prior roles.
Who We Are:
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.