{"id":2466101,"url":"https://alion.io/job/glowtouch-sales-appointment-setter","title":"Sales Appointment Setter","company":{"id":2311829,"name":"GlowTouch","domain":"glowtouch.com","url":"https://alion.io/company/glowtouch","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barranquilla, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T18:43:19Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T02:16:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"UnifyCX is growing and looking for Appointment Setters to join our motivated and ambitious team in Barranquilla!\nWhat Will You Do?\nAs an Outbound Sales Specialist, you will play a critical role in generating new business opportunities by proactively reaching out to prospects and qualifying leads.\nKey Responsibilities:\nConduct high-volume outbound calls to identify, qualify, and nurture potential customers.\nFollow a structured sales process and clearly articulate value to prospects.\nUse CRM tools to manage activity, track opportunities, and maintain accurate records.\nOperate effectively in a remote environment using digital collaboration platforms.\nApply feedback and coaching to continuously improve performance and results.\nDemonstrate persistence, resilience, and process discipline in achieving goals.\nWho are you?\nYou are a motivated professional who thrives in an outbound sales environment and embraces the challenge of generating new business opportunities. You are organized, resilient, and comfortable using technology to support your process.\nThe client is looking for a methodical, process-oriented profile focused on lead qualification. In short:\nMain task: Call potential customers to qualify whether they currently have a service (this is the first and most important step). If they don’t have a service, the lead is disqualified. If they do, the agent continues with qualifying questions (e.g., frequency, needs). Then, they make a follow-up call to schedule an appointment with a sales representative.\nCommon mistake to avoid: waiting until the end of the call to qualify and wasting time setting appointments with unqualified leads.\nIdeal profile: someone organized, analytical, and focused on quality over quantity, who enjoys the process of qualifying and nurturing leads.\nGoal: after around 90 days, agents should have 20-30 pre-qualified calls ready each morning.\nRequired Experience & Skills:\n2-3 years of professional experience in a business environment, ideally B2B.\n2-3 years of outbound calling experience, with true phone prospecting and lead qualification.\nAbility to explain and detail an outbound calling process.\n2-3 years of CRM experience; able to describe how activity was organized and executed.\n2-3 years of remote/virtual work experience with knowledge of digital collaboration tools.\nProven ability to accept coaching, apply new skills, and execute process improvements.\nDemonstrated grit and resilience, with examples of turning challenges into success.\nTrack record of consistent improvement and measurable results in prior roles.\nWho We Are:\nUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.\nUnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.","description_format":"text","description_chars":3309,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-13T18:43:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/glowtouch-sales-appointment-setter","json_url":"https://alion.io/job/glowtouch-sales-appointment-setter.json","meta":{"generated_at":"2026-10-15T02:19:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3320,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2311829},"rest":"https://alion.io/mcp/rest/get_company?id=2311829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglowtouch-sales-appointment-setter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglowtouch-sales-appointment-setter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglowtouch-sales-appointment-setter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/glowtouch-sales-appointment-setter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglowtouch-sales-appointment-setter"}]}