{"id":3721315,"url":"https://alion.io/job/gls-uxui-designer","title":"UX/UI DESIGNER","company":{"id":1773178,"name":"GLS","domain":"gls-group.com","url":"https://alion.io/company/gls-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":95000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"Angular","optional":false},{"name":"CI/CD","optional":false},{"name":"Figma","optional":false},{"name":"Git","optional":false},{"name":"JavaScript","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Sass","optional":false},{"name":"Scrum","optional":false},{"name":"TypeScript","optional":false},{"name":"Vue.js","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-04T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Description\nAbout GLS:\nGLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final-mile delivery, our network is designed for speed, consistency, and exceptional customer experiences.\nPeople are at the center of everything we do. As the first company in the logistics industry to earn the Employer of Choice® designation, we're committed to creating a workplace where employees are valued, supported, and empowered to grow. We believe our success starts with investing in our people and fostering a culture built on collaboration, teamwork, and respect.\nGLS US is part of GLS Group, a leading international parcel delivery network operating in more than 50 countries. Together, we combine the agility and personalized service of a regional provider with the strength, stability, and global expertise of an international logistics organization.\n\nPRIMARY FUNCTION:\nThe UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for designing, building, and continuously improving digital customer experience platforms at GLS US. At the intersection of research, design, and front-end engineering, this role translates business requirements and user insights into intuitive, high-quality digital products for shippers, recipients, and internal stakeholders.\nReporting to the VP of IT Services and guided daily by the Product Manager, the UX/UI Analyst / Developer collaborates across the organization and provides technical direction to offshore development resources on larger project initiatives. This individual operates within a leadership structure that extends from the VP of IT Services to the CTO of North America, ensuring alignment with the enterprise technology strategy.\nRequirements\nESSENTIAL FUNCTIONS & RESPONSIBILITIES:\nCustomer Experience Platform Ownership\nOwn the end-to-end user experience for GLS US customer-facing digital platforms, including shipper portals, tracking experiences, and self-service tools.\nDefine and maintain design standards, component libraries, and UX patterns that ensure consistency and accessibility across all customer touchpoints.\nMonitor platform performance and user feedback metrics; translate data into prioritized improvement initiatives.\nCollaborate with Customer Service, Sales, and Operations to understand user needs and translate them into actionable design and development requirements.\nUX Research & Design\nConduct user research, including interviews, usability testing, and competitive analysis, to inform design decisions.\nProduce wireframes, prototypes, user flows, and high-fidelity mockups using industry-standard design tools (e.g., Figma).\nApply accessibility best practices (WCAG 2.1 AA) and responsive design principles to all deliverables.\nFacilitate design reviews and stakeholder walkthroughs; incorporate feedback iteratively.\nFront-End Development\nDevelop and maintain front-end components and features using modern web technologies (HTML5, CSS3/SCSS, JavaScript/TypeScript, and applicable frameworks such as Vue.js, React, or Angular).\nImplement designs with precision, ensuring pixel-level accuracy and cross-browser/cross-device compatibility.\nWrite clean, maintainable, well-documented code and participate in code reviews.\nIntegrate front-end work with back-end APIs and services in partnership with development teams.\nOffshore Resource Coordination\nServe as the onshore technical lead and primary point of coordination for offshore development resources engaged on large project initiatives.\nDefine work packages, acceptance criteria, and quality standards for offshore team members; review and approve deliverables prior to integration.\nManage offshore sprint planning, stand-ups, and backlog grooming in alignment with Product Manager direction.\nIdentify and escalate risks or quality issues related to offshore delivery in a timely manner.\nCross-Functional Collaboration & Governance\nPartner with the Product Manager to define and refine the product roadmap for customer experience platforms.\nTranslate roadmap items into detailed technical requirements, effort estimates, and delivery milestones.\nProvide regular status reporting to the VP of IT Services, highlighting progress, risks, and decisions required.\nEnsure all platform changes adhere to GLS security, compliance, and change management standards\nMay be required to perform tasks beyond those explicitly listed in this role\nFUNCTIONAL REQUIREMENTS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \nRequired\nBachelor’s degree in Computer Science, Information Systems, Design, Human-Computer Interaction, or a related field—or equivalent professional experience.\n3–6 years of combined UX/UI design and front-end development experience in a corporate or enterprise environment.\nDemonstrated proficiency with design tools (Figma, or equivalent) and front-end technologies (HTML, CSS, JavaScript/TypeScript).\nExperience with at least one modern JavaScript framework (React, Angular, or Vue.js).\nProven ability to manage or coordinate with remote or offshore development teams.\nStrong analytical skills with the ability to translate complex business needs into clear design and technical requirements.\nExcellent written and verbal communication skills; comfortable presenting to business and technical stakeholders.\nPreferred\nExperience in logistics, shipping, e-commerce, or supply chain technology environments.\nFamiliarity with RESTful API integration and consuming backend data services.\nKnowledge of accessibility standards (WCAG 2.1) and inclusive design principles.\nExperience working within Agile/Scrum delivery frameworks.\nExposure to A/B testing, analytics platforms (e.g., Google Analytics, Hotjar), or data-driven design methodologies.\nFamiliarity with DevOps practices including CI/CD pipelines and version control (Git).\nWork Environment & Conditions\nPrimarily office-based or hybrid; remote work arrangements considered based on role performance and business needs.\nOccasional off-hours availability may be required to coordinate with offshore resources in differing time zones.\nTravel to GLS US facilities or partner sites may be required on a limited basis\nADDITIONAL REQUIREMENTS:\nAbility to work 40 hours per week or more if required\nAbility to lift and/or carry up to 20 lbs. unassisted\nMay require repetitive use of arms, hands, and fingers\nMay require prolonged periods of sitting and/or driving throughout the workday\nWilling to travel to various job sites and other locations\nValid driver's license and proof of insurability required when job duties require use of motor vehicle\nRequires exercising discretion in the decision-making process and maintaining strict confidentiality of programs or client information\nEEO STATEMENT:\nGeneral Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to GLS, and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.","description_format":"text","description_chars":7824,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Courier Services","Road Transport"],"lifecycle":[{"event":"open","at":"2026-11-04T02:42:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["seen:3","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/gls-uxui-designer","json_url":"https://alion.io/job/gls-uxui-designer.json","meta":{"generated_at":"2026-11-07T15:52:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21941,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1773178},"rest":"https://alion.io/mcp/rest/get_company?id=1773178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgls-uxui-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgls-uxui-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgls-uxui-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gls-uxui-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgls-uxui-designer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3721315}},{"tool":"search_jobs","arguments":{"company":"gls-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3721315},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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