{"id":1455959,"url":"https://alion.io/job/gm-financial-avp-sre-and-cloud-solutions","title":"AVP SRE and Cloud Solutions","company":{"id":1900050,"name":"GM Financial","domain":"gmfinancial.com","url":"https://alion.io/company/gmfinancial-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":12,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":249000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":87},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Machine Learning","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Self-Healing","optional":false}],"status":"live","first_seen_at":"2026-09-10T21:03:07Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-20T00:36:04Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Why GM Financial Technology?\nInnovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.\nJoin us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.\nThis position will be posted until filled.\n About The Role:\nThe AVP, Platform Site Reliability Engineering (PSRE), is a strategic technology and people leader responsible for executing the reliability engineering vision, strategy, and operating model for the organization. This leader advances an AI-enabled reliability organization focused on resilient, self-healing systems, operational excellence, technology risk reduction, and software engineering best practices.\nThe AVP establishes standards, governance, and agentic AI capabilities that automate reliability, operational readiness, vulnerability and technology debt remediation, cloud cost optimization, and non-functional requirement validation throughout the software delivery lifecycle. The role develops high-performing teams of Site Reliability Engineers (SREs) and Site Reliability Analysts (SRAs) while fostering innovation, continuous learning, accountability, and toil elimination.\nDefine and execute the PSRE strategy, roadmap, standards, and operating model aligned with business and technology objectives. \nLead the adoption and responsible governance of agentic AI across reliability engineering, incident management, monitoring, observability, technology risk, vulnerability and technology debt remediation, cloud cost optimization, and non-functional requirements. \nEstablish automated controls and intelligent agents that validate reliability, security, operational readiness, and non-functional requirements before software progresses through the delivery lifecycle, including before pull requests where practical. \nDrive resilient, self-healing systems that detect, diagnose, remediate, and recover from known failure conditions with appropriate safeguards, human oversight, and auditability. \nChampion engineering practices that improve availability, scalability, recoverability, performance, maintainability, and operational sustainability while reducing manual intervention and toil. \nEstablish observability strategies across metrics, logs, traces, application performance, service health, and user-experience signals using agent-driven correlation, anomaly detection, diagnostics, and proactive remediation. \nDrive measurable improvements in incident trends, recurring-issue elimination, MTTR, service availability, alert quality, customer impact, and operational efficiency. \nEnsure recurring incidents are systematically addressed through root cause remediation, automation, self-healing capabilities, and durable engineering improvements. \nEstablish operational governance for incident and escalation management, operational readiness, service ownership, documentation, runbooks, supportability, and service health. \nPartner with Cybersecurity, Architecture, Product, and Engineering teams to reduce technology risk and improve vulnerability remediation, technology debt, resiliency, and engineering standards. \nEstablish SLOs, SLIs, error budgets, reliability KPIs, operational metrics, and executive reporting that connect technology performance to customer and business outcomes. \nBuild and lead high-performing teams by developing engineers, analysts, and technical leaders through coaching, mentorship, structured career development, succession planning, and continuous technical upskilling. \nEstablish a culture of knowledge sharing, innovation, engineering excellence, accountability, and continuous improvement that strengthens organizational capability and grows future technical and people leaders. \nProvide executive leadership during major incidents and influence technology strategy, investment decisions, and engineering priorities across the organization. \n What Makes You an Ideal Candidate?\nExperience leading Site Reliability Engineering, Platform Engineering, Operational Excellence, or comparable technology organizations.\nDemonstrated leadership in agentic AI, AIOps, intelligent automation, or autonomous operational capabilities, including governance, evaluation, security, human oversight, and auditability.\nDeep understanding of observability, incident and problem management, resiliency engineering, operational readiness, technology risk, SLOs, SLIs, error budgets, and toil reduction.\nExperience improving incident trends, recurring incidents, MTTR, service availability, alert quality, customer impact, and operational efficiency.\nExperience building or enabling resilient, self-healing systems and automation that reduce manual intervention.\nExperience with CI/CD, Infrastructure as Code (IaC), DevOps automation, policy as code, test automation, and modern software delivery practices.\nExperience leading vulnerability remediation, technology debt reduction, non-functional requirement automation, and cloud cost optimization initiatives.\nStrong software engineering foundation and technical judgment related to automation, APIs, debugging, performance, maintainability, and scalable solution design.\nDemonstrated success developing engineering talent, growing future technical leaders, and building high-performing organizations focused on continuous learning and technical excellence.\nStrong executive communication, stakeholder management, collaboration, and organizational influence skills.\nAbility to operate effectively in a fast-paced environment, provide quality service to internal and external customers, work a flexible schedule when business needs require, and travel on a limited basis. \nEducation and Experience\n7-10 years IT industry experience Req\n3-5 years technical leadership in large enterprises Req\n2-4 years early career experience as a software developer Req\nexperience in financial services industry Pref\nHigh School Diploma Required\nAssociate Degree\nBachelor’s Degree in Computer Science or equivalent work experience Required\nMaster’s Degree preferred\nWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.\nOur Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.\nCompensation: Competitive pay and bonus eligibility.\nWork Life Balance: Flexible hybrid work environment, 3-days a week in office.\n#GMFJobs #LI-Hybrid #LI-KC1","description_format":"text","description_chars":7050,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-29T09:52:53Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.601,"p_room":0.9,"age_days":38,"expected_fill_days":56,"reasons":["conf:11","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/gm-financial-avp-sre-and-cloud-solutions","json_url":"https://alion.io/job/gm-financial-avp-sre-and-cloud-solutions.json","meta":{"generated_at":"2026-10-20T02:57:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3249,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1900050},"rest":"https://alion.io/mcp/rest/get_company?id=1900050"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgm-financial-avp-sre-and-cloud-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgm-financial-avp-sre-and-cloud-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgm-financial-avp-sre-and-cloud-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gm-financial-avp-sre-and-cloud-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgm-financial-avp-sre-and-cloud-solutions"}]}