{"id":2436617,"url":"https://alion.io/job/gmva-medical-virtual-assistant","title":"Medical Virtual Assistant","company":{"id":2652962,"name":"Gmva","domain":"gmva.ph","url":"https://alion.io/company/gmva-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":70,"open_postings":10,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":800,"max":null,"currency":"USD","period":"month","gross":null,"usd_annual":9600},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-05-06T00:00:00Z","employer_posted_date":"2026-05-06","last_verified_at":"2026-10-15T16:35:36Z","board_verified":true,"closed_at":null,"days_open":162,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":162},"description":"A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.\nTASKS:\nManaging inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;\nMaintaining great phone etiquette\nObtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as - Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen\nVerifying healthcare insurance coverage and eligibility\nProviding administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping\nTaking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage\nEstablishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers\nStrictly adhering and complying with the HIPAA policy\nRequirements\nQUALIFICATIONS:\nMust have excellent verbal and written English communication skills\nAt least 1-2 years of experience in a medical-related background\nFamiliar with medical terminologies\nA healthcare-related degree is highly preferred\nIntermediate skills with Google Workspace and/or Microsoft Office\nHIPAA Certification is a plus\nStrong attention to detail\nImpartial\nHighly organized\nComputer savvy\nOpen to working night shifts\nMINIMUM SYSTEM REQUIREMENTS:\n PRIMARY SYSTEM\nComputer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher\nComputer Memory/RAM: 8.00 GB\nComputer Operating System: At least Windows 11 64-bit or macOS Ventura\nHeadset: Any USB-type headset with noise-cancelling feature\nCamera: Capable of a clear and crisp video output\nBACK-UP SYSTEM\n OPTION 1 (BACKUP SYSTEM):\nComputer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher\nComputer Memory/RAM: 8.00 GB\nComputer Operating System: at least Windows 11 64-bit or macOS Ventura\nHeadset: Any USB-type headset with noise-cancelling feature (Optional)\n OPTION 2 (POWER SUPPLY - UPS):\nMust be capable of powering your work station for at least 3 hours\nTypically a device with 240Wh or higher will be sufficient\nMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)\nPRIMARY INTERNET CONNECTION\nDSL / Fiber Connection - Minimum of 100mb/s contracted\n BACK-UP INTERNET CONNECTION\nMinimum of 20mb/s (Cell)\nRECOMMENDED SYSTEM REQUIREMENTS\nPRIMARY SYSTEM\nComputer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher\nComputer Memory/RAM: 16.00 GB\nComputer Operating System: At least Windows 11 64-bit or macOS Tahoe\nHeadset: Any USB-type headset with noise-cancelling feature\nCamera: Capable of a clear and crisp video output\nBACK-UP SYSTEM\n OPTION 1 (BACKUP SYSTEM):\nComputer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher\nComputer Memory/RAM: 16.00 GB\nComputer Operating System: At least Windows 11 64-bit or macOS Tahoe\nHeadset: Any USB-type headset with noise-cancelling feature\nCamera: Capable of a clear and crisp video output\n OPTION 2 (POWER SUPPLY - UPS):\nMust be capable of powering your work station for at least 3 hours\nTypically a device with 240Wh or higher will be sufficient\nMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)\nPRIMARY INTERNET CONNECTION\nDSL / Fiber Connection - Minimum of 500mb/s contracted\n BACK-UP INTERNET CONNECTION\nMinimum of 20mb/s (Cell or wired)\nBenefits\nRATE AND REWARDS:\nStarting rate is $800 (USD) monthly\nEmployment Type: Independent Contractor\nFree Training\nPaid Time Offs\nHMO Coverage\nOptical Rewards\nPerformance-Based Increase\nPermanent Work From Home","description_format":"text","description_chars":3995,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Health insurance","Insurance coverage"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Virtual Assistant Services"],"lifecycle":[{"event":"open","at":"2026-10-13T10:52:59Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.119,"p_room":0.28,"age_days":162,"expected_fill_days":21,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":9600,"is_top_pay":false},"html_url":"https://alion.io/job/gmva-medical-virtual-assistant","json_url":"https://alion.io/job/gmva-medical-virtual-assistant.json","meta":{"generated_at":"2026-10-15T16:52:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25553,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2652962},"rest":"https://alion.io/mcp/rest/get_company?id=2652962"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgmva-medical-virtual-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgmva-medical-virtual-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgmva-medical-virtual-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gmva-medical-virtual-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgmva-medical-virtual-assistant"}]}