{"id":2791374,"url":"https://alion.io/job/go-drive-kasutamasakusesu-drive-chart","title":"カスタマーサクセス『DRIVE CHART』","company":{"id":4441089,"name":"GO Drive","domain":"go-drive.co.jp","url":"https://alion.io/company/go-drive","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HRMOS","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5000000,"max":6500000,"currency":"JPY","period":"month","gross":null,"usd_annual":498576},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-10-01T04:44:52Z","employer_posted_date":"2025-10-01","last_verified_at":"2026-11-05T17:50:15Z","board_verified":true,"closed_at":null,"days_open":400,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":400},"description":"仕事内容\n交通事故削減支援サービス『DRIVE CHART』のカスタマーサクセス部門をリードしていただきます。『DRIVE CHART』はWebサービスではあるものの、顧客である法人の安全管理部門の方のIT親和度は業種毎に様々であり、本サービスをより活用して事故削減効果を出していただけるよう、システムと人の両面で効果的・効率的にフォローする必要があります。\nこのカスタマーサクセスの構築・推進を担っていただける方を想定しています。\n具体的な業務内容\n・顧客の成功体験の設計・構築・実行\n・顧客の活用状況をKPI化し、利用頻度を高める施策を立案\n・タスクの進捗管理/チームメンバーのマネージメント\n・大手顧客のアカウントマネージメント\n※ こちらのポジションは、GO株式会社ではなく、GOドライブ株式会社での雇用となります。\n応募資格\n求める経験 ・スキル ・法人営業経験またはカスタマーサクセス経験をお持ちの方 ・Webサービスにおける顧客の成功体験の設計・構築・実行 ・ユーザーの定量・定性両面の情報を分析し、戦略を立てる能力\n歓迎する経験・スキル ・カスタマーサクセス業務内でオンボーディングに携わったご経験 ・プロジェクトマネージメント経験 ・スタートアップ（メガベンチャー含む）と大企業、両方での実務経験 ・人材業界の営業経験（顧客課題を深く理解して提案し、複数ステークホルダーを巻き込む折衝力の観点で親和性が高い）\n求める人物像 ・一人称かつチーム志向でオーナーシップを持ちプロジェクトの遂行が出来る方 ・現場間を大切にして、自ら手を動かせる方 ・曖昧・不確実・不安定な状況を楽しみ、出来る方法を考え動ける方 ・新しい領域で色々と試しながら形を作っていくのが好きな方 ・オープンにコミュニケーションが取れる方 ・既成概念にとらわれないよう努められる方 ・自らのパフォーマンス最大化のために努力できる方\n職種 / 募集ポジション\nカスタマーサクセス『DRIVE CHART』\n雇用形態\n正社員\n給与\n年収 5,000,000円 〜 6,500,000円\n月額に45時間分の固定時間外手当を含む\n毎年6月・12月の2回査定あり\n交通費支給（上限月額5万円）\n勤務地\n101-0065 東京都千代田区西神田1丁目1番1号 オフィス21ビル7F\n業務内容の変更範囲\n会社が指定する業務全般\n就業場所の変更範囲\n会社が指定する営業所（テレワークを行う場所を含む）\n会社情報\n会社名GOドライブ株式会社\n本社所在地\n〒101-0065\n東京都千代田区西神田1丁目1番1号 オフィス21ビル7F\n設立\n2025年8月（GO株式会社より会社分割(新設分割)）\n事業内容\n車両管理を行う企業の安全管理サポートなどモビリティ関連事業\n・事故削減支援を行う次世代AIドラレコサービス『DRIVE CHART』の開発・運営\n・次世代のデータ活用基盤の開発を行う、道路情報の自動差分抽出プロジェクトなど\n・業務用車両の運転管理支援サービス『GO運転管理』の開発・運営\n代表者\n代表取締役社長 川上 裕幸\n資本金\n50,000,000円\n株主構成\nGO株式会社\n株式会社ゼンリン\n東京センチュリー株式会社\nあいおいニッセイ同和損害保険株式会社","description_format":"text","description_chars":1363,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-17T20:03:50Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.134,"p_room":0.28,"age_days":400,"expected_fill_days":25,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":498576,"is_top_pay":true},"html_url":"https://alion.io/job/go-drive-kasutamasakusesu-drive-chart","json_url":"https://alion.io/job/go-drive-kasutamasakusesu-drive-chart.json","meta":{"generated_at":"2026-11-05T21:26:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1271,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4441089},"rest":"https://alion.io/mcp/rest/get_company?id=4441089"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgo-drive-kasutamasakusesu-drive-chart"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgo-drive-kasutamasakusesu-drive-chart"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgo-drive-kasutamasakusesu-drive-chart"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/go-drive-kasutamasakusesu-drive-chart\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgo-drive-kasutamasakusesu-drive-chart"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2791374}},{"tool":"search_jobs","arguments":{"company":"go-drive.co.jp","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2791374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}