{"id":1465401,"url":"https://alion.io/job/gocardless-credit-risk-administrator","title":"Credit Risk Administrator","company":{"id":1558,"name":"GoCardless","domain":"gocardless.com","url":"https://alion.io/company/gocardless","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26400,"max":39600,"currency":"EUR","period":"year","gross":null,"usd_annual":44476},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-25T06:38:45Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T09:11:02Z","board_verified":false,"closed_at":"2026-10-22T09:11:02Z","days_open":58,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":58},"description":"About us\nGoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.\nWe are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visitwww.gocardless.com and follow us on LinkedIn@GoCardless.\nMollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.\nThe role\nWe are looking for a Credit Risk Administrator to join our Internal Operations team within GoCardless. This is an excellent opportunity for someone early in their career who is looking to develop hands-on experience in credit risk, compliance and payments within a fintech environment.\nA little bit more in detail about the role:\nInsolvency Case Management\nOwn and manage insolvent merchant cases end-to-end across multiple jurisdictions (currently mainly UK, France, and Spain, with scope to expand)\nAct as the single point of contact for all internal and external parties involved in an insolvency case\nSuggest mitigants needed to support the merchant through insolvency, restructuring or business wind-down\nCoordinate the collection and submission of required documentation from administrators (e.g. proof of debt, claim forms, creditor correspondence)\nTrack and manage the collection and release of funds in line with insolvency proceedings and internal policy, and ensure invoices are correctly reconciled.\nInternal Coordination\nAct as the operational bridge between credit control, legal, finance, and customer-facing teams on all insolvency matters\nDrive the internal process: chasing stakeholders, flagging blockers, and keeping cases on track\nSupport the novation process for insolvent companies in close collaboration with legal and customer-facing teams\nEscalate complex or high-value cases to the Head of Billing & Credit Control and the Credit Underwriting team, as appropriate.\nReporting \nMaintain an accurate, up-to-date insolvency tracker covering all live cases, jurisdictions, and expected recoveries or losses\nProvide regular case updates and exposure reporting to support month-end close\nFlag write-off recommendations where recovery is no longer viable\nTicket Management\nManage tickets and alerts received via Zendesk for inactive companies, insolvencies, administrations or other notable corporate events.\nEngage with merchants as needed to understand the necessary context and take action when appropriate.\nRespond to queries and escalate issues where appropriate\nThis role works Monday - Friday, 10 - 19, in a hybrid way. During the probation period, you could be asked to come to the office.\nThe team also works on national holidays.\nWhat excites you \nYou'll have real ownership from day one. You're the main point of contact for every insolvency case, inside and out.\nYou'll work across borders. Managing cases under different legal frameworks.\nYou'll be working with senior stakeholders daily. Legal, finance, commercial - you'll build relationships across the business\nWhat excites us \nAn interest in credit risk, insolvency or financial operations - whether through study, work experience, or a related role\nConfident in dealing directly with administrators and insolvency practitioners\nStrong coordination skills - you'll be managing multiple internal stakeholders across different teams simultaneously\nHighly organised with excellent attention to detail across a busy and varied caseload\nClear, confident communicator, written and verbal\nProactive and self-sufficient - you manage your workload\n\nBase salary range: 26,400 EUR - 39,600 EUR\n\nBase salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.\n(some of) The good stuff\nWellbeing - stay healthy with dedicated support and medical cover\nWork away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period\nAdaptive Working - allows you to work flexibly, around your lifestyle\nParental leave - to suit everyone embarking on life's great adventure\nLearning Budget - lead your own development with an annual learning budget\n Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)\nLife at GoCardless \nWe're an organisation defined by ourvalues; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. \nDiversity & Inclusion\nAs of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.\nTo ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as:\nAsian, Black, Mixed or Other - 25% \nNeurodiverse - 9% \nLGBTQIA+ - 9% \nDisabled - 1% \nAverage age - 33\nFemale - 45%\nMale - 55% \nWe’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.\nIf you want to learn more, you can read about our Employee Resource Groups and objectives here\nSustainability\nWe’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.\nFind out more about Life at GoCardless via Twitter, Instagram and LinkedIn.","description_format":"text","description_chars":6811,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Latvia","iso":"LV","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-29T14:43:35Z"},{"event":"close","at":"2026-10-22T09:11:02Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":44476,"is_top_pay":false},"html_url":"https://alion.io/job/gocardless-credit-risk-administrator","json_url":"https://alion.io/job/gocardless-credit-risk-administrator.json","meta":{"generated_at":"2026-10-26T02:57:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3934,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1558},"rest":"https://alion.io/mcp/rest/get_company?id=1558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgocardless-credit-risk-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgocardless-credit-risk-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgocardless-credit-risk-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gocardless-credit-risk-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgocardless-credit-risk-administrator"}]}