{"id":2099627,"url":"https://alion.io/job/gocorptech-remote-support-technician","title":"Remote Support Technician","company":{"id":3867497,"name":"gocorptech","domain":"gocorptech.com","url":"https://alion.io/company/gocorptech","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-08T17:55:27Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-09T23:50:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, kansas, Ohio, Florida, Indianapolis, Iowa and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!\nWe are seeking a skilled and customer-focused Remote Support Technician to join our team in Indianapolis, IN. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software, primarily through remote channels. This role requires strong problem-solving skills, excellent communication, and the ability to work independently in a fast-paced environment. This is a fully onsite position.\nJob Duties\nProvide remote technical support to end-users via phone, email, and chat.\nTroubleshoot and resolve hardware, software, and network issues.\nAssist with installation, configuration, and maintenance of computer systems and applications.\nDocument support requests, solutions, and procedures accurately in the ticketing system.\nCollaborate with other IT team members to escalate and resolve complex issues.\nMaintain up-to-date knowledge of technology trends and best practices.\nEnsure timely follow-up and resolution of support tickets to meet service level agreements (SLAs).\nQualifications\nAssociate’s degree in Information Technology, Computer Science, or related field, or equivalent experience.\nProven experience in a remote technical support or help desk role.\nStrong knowledge of Windows and macOS operating systems.\nFamiliarity with common software applications and troubleshooting techniques.\nExcellent verbal and written communication skills.\nAbility to work independently and manage multiple tasks effectively.\nExperience with remote support tools and ticketing systems is a plus.\nThe pay range for this position is $18.00 - $20.00 per hour\nBenefits:\n401(k) matching\nDental insurance\nFlexible spending accounts\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nVision insurance\nCell phone reimbursment (depending on position)\nShort Term Disability\nLong Term Disability\nPet Insurance \nEqual Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. 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