{"id":1528301,"url":"https://alion.io/job/godaddysites-remote-guest-experience-specialist","title":"Remote Guest Experience Specialist","company":{"id":2688708,"name":"Godaddy Sites","domain":"godaddysites.com","url":"https://alion.io/company/godaddysites","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Nassau, Bahamas"],"countries":["BS"],"hiring_countries":["BS"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T14:35:34Z","employer_posted_date":null,"last_verified_at":"2026-09-30T14:35:34Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism and care. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast-paced remote environment. You will serve as a key point of contact for customers, ensuring a smooth and positive experience from initial request through follow-up support.\nRequirements\nPrevious experience in customer service, hospitality, call center, or administrative roles preferred\nStrong written and verbal communication skills\nComfortable working independently in a remote environment\nBasic computer skills and ability to learn new systems quickly\nReliable internet connection and a distraction-free workspace\nStrong attention to detail and organizational skills\nPositive attitude and solution-focused mindset\nBenefits\nRemote work flexibility\nCompetitive pay with performance-based opportunities\nFlexible scheduling options\nOngoing training and professional development\nSupportive and collaborative team environment\nAdvancement opportunities based on performance\nKey Responsibilities\nRespond to customer inquiries via email, chat, and phone in a timely and professional manner\nAssist with service requests, scheduling updates, and general account support\nProvide clear information about available services and options\nMaintain accurate records using internal systems and CRM tools\nResolve basic customer concerns and escalate complex issues when necessary\nFollow internal processes to ensure quality and consistency\nSupport team initiatives and ongoing customer experience improvements\nEqual Opportunity\nWe celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.","description_format":"text","description_chars":2054,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Bahamas","iso":"BS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T14:53:18Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.698,"p_room":0.75,"age_days":25,"expected_fill_days":27,"reasons":["seen:25","win:late"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/godaddysites-remote-guest-experience-specialist","json_url":"https://alion.io/job/godaddysites-remote-guest-experience-specialist.json","meta":{"generated_at":"2026-10-26T13:13:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18393,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2688708},"rest":"https://alion.io/mcp/rest/get_company?id=2688708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgodaddysites-remote-guest-experience-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgodaddysites-remote-guest-experience-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgodaddysites-remote-guest-experience-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/godaddysites-remote-guest-experience-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgodaddysites-remote-guest-experience-specialist"}]}