{"id":3459667,"url":"https://alion.io/job/gohighlevel-payroll-apprentice","title":"Payroll Apprentice","company":{"id":426,"name":"GoHighLevel","domain":"gohighlevel.com","url":"https://alion.io/company/highlevel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Finance","role_family":"Finance","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-29T09:06:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T10:19:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About HighLevel:\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\nTo date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\nBehind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\nOur People\nWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\nOur Impact\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\nLearn more about us on our YouTube Channel or Blog Posts.\nAbout the Role:\nEvery employee gets paid on time because someone got the details right. Payroll is where people, money and compliance meet, and this apprenticeship is your way in. As a Payroll Apprentice on HighLevel’s India Payroll team, you will see how payroll really runs inside a fast-growing, global, remote-first company: the payroll inbox, ticket tracking, documentation, data entry and Excel-based reporting, all under the guidance and supervision of the Payroll Manager and team.\nThis is a learning and support role. You will receive ongoing guidance, training, and supervision while building practical skills in payroll operations, data management, reporting, and using AI tools to make administrative work faster and smarter. The focus is on learning and administrative support rather than independent ownership of payroll activities. No prior payroll experience is required; curiosity and an eye for detail are enough to start.\nProgramme Details:\nWork Type: Apprenticeship\nDepartment: Finance \nSub Department: Global Financial Services\nDuration: 6 months\nShift timings : Monday - Friday, 10:30 AM - 7:30 PM IST\nMonthly Stipend: 35000 INR/Monthly\nLocation: Remote - India\nProgramme Start: November 2026\nResponsibilities\nAll assigned activities are reviewed and supported by the Payroll Manager or designated team members.\nPayroll Inbox & Communication Support\nMonitor the India Payroll inbox, sort incoming requests, and route them to the right team member for action.\nOrganize emails and maintain clear folders or labels so payroll correspondence is easy to find.\nDraft routine acknowledgements and status updates for review before they are sent.\nTicket Tracking & Follow-up\nLog, track, and update payroll tickets and requests, keeping statuses current.\nFollow up on open items with the team and relevant stakeholders to support timely completion.\nNote recurring query types and suggest ideas to improve FAQs and self-service resources.\nAnalytics & Reporting\nAssist with Excel-based reports and trackers by preparing, formatting, and refreshing routine reports.\nTrack ticket volumes, categories, and turnaround times, and assist with periodic reporting.\nSupport data entry, clean-up, and validation of payroll-related trackers, as directed by the team.\nProcess Documentation & Knowledge Management\nCreate and maintain quick-reference guides, checklists, FAQs, and process documentation.\nKeep payroll shared files and knowledge repositories organized and up to date.\nIdentify opportunities to simplify and standardize administrative processes.\nAI & Process Improvement\nExplore how AI-powered tools can improve administrative processes, such as drafting, summarizing, and organizing information, and share ideas with the team.\nSupport small process improvement initiatives as required.\nCoordination & Administrative Support\nMaintain trackers and follow up on action items to support timely completion of Payroll activities.\nCoordinate with internal stakeholders across Payroll, People Operations, IT, and other teams as required.\nProvide day-to-day administrative support to the India Payroll team, and keep a training log reviewed regularly with your supervisor.\nRequirements\nBachelor’s degree in any stream (such as B.Com, BBA, BA, or B.Sc); recent graduates are welcome\nStrong attention to detail and accuracy\nGood written and verbal communication skills\nComfort working with data, spreadsheets, and reports\nBasic to intermediate proficiency in Microsoft Excel or Google Sheets\nStrong organizational and follow-up skills\nAbility to handle employee information with confidentiality and discretion\nInterest in learning how AI tools can support administrative efficiency\nWillingness to learn, take guidance and feedback, and follow through on assigned tasks\nAbility to collaborate effectively with multiple teams and stakeholders\nInterest in building a career in Payroll, Human Resources, or Finance Operations\nNo prior payroll experience required; training and ongoing guidance will be provided\nHow We’ll Support You\nYou will learn on the job with a supervisor and a team behind you, and every task you take on is reviewed and supported.\nA named supervisor: the Payroll Manager provides day-to-day guidance and reviews your work.\nStructured onboarding that introduces India payroll processes, the team’s tools, and ticket handling.\nOn-the-job learning against a training plan, with regular check-ins to review progress and feedback.\nPractical training in Excel and in using AI tools for administrative work.\nClear boundaries: tasks are assigned and reviewed by the team, and you do not independently own payroll activities.\nRegular touchpoints with the team, so remote working never means working alone.\nWhat You Take Away, and Where Payroll Can Take You\nBy the end of the programme you will have:\nA working understanding of the monthly payroll cycle and how a payroll team handles employee queries.\nHands-on experience in Excel reporting, ticket tracking, and process documentation, plus practical use of AI tools at work.\nExperience working with a global, remote-first team and a supervisor who has reviewed your work.\nA certificate of completion that you can add to your resume.\nPayroll experience opens doors to roles that people commonly grow into, such as Payroll Executive or Analyst, Payroll Specialist, Compliance Analyst, HRIS or People Systems Analyst, Compensation and Benefits (Total Rewards) Analyst, and People Analytics or Finance Operations roles. 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