{"id":3459666,"url":"https://alion.io/job/gohighlevel-sr-enablement-partner-2","title":"Sr. Enablement Partner","company":{"id":426,"name":"GoHighLevel","domain":"gohighlevel.com","url":"https://alion.io/company/highlevel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":202000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2094},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"YouTube","optional":true}],"status":"live","first_seen_at":"2026-10-29T09:08:25Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T23:45:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About us\nHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.\nTo date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.\nBehind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.\nOur people\nWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.\nOur impact\nEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.\nLearn more about us on our YouTube Channel or Blog Posts\nWho You Are\n You are an experienced enablement professional who knows how to turn performance challenges into practical training, coaching, and development programs. You understand the customer lifecycle and how effective customer conversations contribute to retention, winback, and account growth.\nYou are a builder and a coach who enjoys developing programs, creating practical resources, and helping customer-facing teams improve their performance. You can independently manage assigned enablement initiatives, analyze performance trends, and work closely with frontline leaders to identify opportunities for improvement.\nYou bring strong facilitation, instructional design, and communication skills, along with the ability to translate business priorities into learning experiences that drive measurable improvements.\nWhat You'll Be Doing\nHighLevel's Customer Retention and Account Management teams play a critical role in helping customers realize value, maintain their subscriptions, and grow their businesses through the platform.\nAs a Senior Enablement Partner, you will develop and deliver training, coaching, and learning resources that strengthen customer engagement, retention, winback, and account expansion. You'll work closely with frontline leadership to identify performance gaps, build practical solutions, and reinforce the skills and behaviors that contribute to improved business outcomes.\nYou will:\nIndependently manage assigned enablement initiatives, from identifying business and performance needs through program design, implementation, and evaluation, in alignment with the revenue enablement strategy and organizational priorities.\n\nLeverage AI-powered tools to develop training content, create realistic practice scenarios, support coaching, and improve the efficiency and effectiveness of enablement programs.\n\nDesign, deliver, and continuously improve onboarding programs, learning paths, and certifications for Customer Retention and Account Management teams.\n\nBuild and facilitate ongoing training programs focused on discovery, consultative selling, objection handling, negotiation, customer retention, winback, and account expansion.\n\nCreate and maintain playbooks, talk tracks, SOPs, and coaching resources that support consistent customer-facing execution.\n\nAnalyze call recordings, CRM data, and performance trends to diagnose execution gaps, distinguish training needs from operational challenges, and develop targeted enablement solutions.\n\nPartner with frontline managers to reinforce effective coaching practices and strengthen the application of trained behaviors.\n\nDevelop practical assessments, role-playing exercises, and coaching activities that improve seller confidence and skill proficiency.\n\nCollaborate with Product, Product Marketing, and Revenue Operations to support product launches, process changes, and adoption of sales tools.\n\nEvaluate enablement effectiveness using established learning, behavioral, and business performance measures, including retention, winback, and account expansion outcomes.\n\nAdvise Customer Retention and Account Management leaders on performance trends, capability gaps, and recommended improvements within assigned areas of enablement expertise.\n\nExplore and apply new learning methods and technologies, including AI-assisted coaching and interactive learning experiences, to improve training effectiveness.\n\nWhat You'll Bring\nExperience designing and delivering sales enablement, customer success, or professional training programs, preferably in SaaS or high-growth environments.\n\nExperience using AI-powered tools to support content development, learning design, coaching, or other enablement activities, with the ability to evaluate and refine AI-generated outputs.\n\nStrong understanding of customer retention, account management, consultative selling, and revenue expansion practices.\n\nExperience creating onboarding programs, learning paths, playbooks, and coaching resources.\n\nStrong facilitation, coaching, presentation, and written communication skills.\n\nAbility to analyze performance data, identify skill gaps, and translate findings into practical training solutions.\n\nExperience partnering with frontline managers and cross-functional stakeholders to improve team performance.\n\nProficiency with CRM platforms, learning management systems, and sales enablement tools.\n\nAbility to independently manage assigned projects, adapt to changing priorities, and deliver high-quality learning experiences.\n\nExperience/Education/Certifications:\nBachelor's degree in Business, Education, Communications, or a related field with typically 5+ years of relevant experience, or an equivalent combination of education and practical experience.\n\nDemonstrated experience developing and delivering training, coaching, or enablement programs.\n\nCertifications in instructional design, adult learning, or sales methodologies 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