{"id":3681513,"url":"https://alion.io/job/gokwik-senior-product-manager-2","title":"Senior Product Manager","company":{"id":180280,"name":"GoKwik","domain":"gokwik.co","url":"https://alion.io/company/gokwik","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2500000,"max":3500000,"currency":"INR","period":"year","gross":null,"usd_annual":36883},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-03T09:30:48Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-12T01:39:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About GoKwik\nGoKwik is a growth operating system for D2C and eCommerce brands, enabling checkout optimisation, RTO reduction, payments, retention, and post-purchase engagement. Today, GoKwik powers 15,000+ merchants globally, processes ~$2 billion in GMV, and continues to strengthen its AI-powered infrastructure across India, the UK, Europe, and the US.\nWhy This Role Matters\nCustomer engagement is rapidly evolving from static communication to intelligent, AI-powered conversations. KwikEngage sits at the centre of this transformation, helping brands manage customer interactions, automate support, drive retention, and deliver personalised experiences across channels.\nAs the Senior Product Manager for KwikEngage, you will own product strategy and execution with a strong focus on Product-Led Growth (PLG). You will drive merchant acquisition, activation, adoption, retention, and revenue expansion by building intuitive self-serve experiences and scalable product-led growth journeys.\nWhat You’ll Own\nProduct Strategy & Roadmap\nOwn the product vision, strategy, roadmap, and execution for KwikEngage.\nIdentify opportunities to drive product adoption, engagement, retention, and revenue growth.\nTranslate customer needs and business priorities into clear product outcomes and roadmaps.\nDefine success metrics and use data, customer insights, and experimentation to improve product performance.\nProduct-Led Growth & Merchant Experience\nDrive merchant acquisition, activation, onboarding, and long-term product adoption through intuitive product experiences.\nBuild seamless self-serve journeys that enable merchants to independently discover, onboard, and derive value from KwikEngage.\nIdentify friction points across product funnels and improve conversion, activation, and retention.\nDrive feature discovery, usage, and expansion through in-product recommendations, nudges, and intelligent workflows.\nBuild growth loops through experimentation, behavioural insights, and product-led engagement.\nConversational Commerce & AI\nBuild and scale customer engagement experiences across WhatsApp, Instagram, Facebook, Email, RCS, and Web.\nOwn AI-powered capabilities across chatbots, customer support, CRM, and lifecycle engagement.\nBuild and iterate on LLM-powered workflows, conversational experiences, and intelligent automation.\nImprove automation, engagement, and resolution rates while maintaining customer experience.\nPlatform & Cross-Functional Execution\nOwn merchant-facing experiences across onboarding, integrations, inbox, campaign management, and automation workflows.\nPartner with Engineering and Design to build scalable, intuitive, and reliable product capabilities.\nWork closely with Data, Customer Success, Sales, and Marketing to drive product adoption and growth.\nLead product discovery, prioritisation, experimentation, execution, and launches.\nWho You Are\n4-7 years of Product Management experience, preferably in B2B SaaS, CRM, customer engagement, or technology products.\nExperience building and scaling products with a strong Product-Led Growth mindset.\nDemonstrated ownership of product metrics across acquisition, activation, adoption, retention, and monetisation.\nExperience building self-serve onboarding journeys, improving product funnels, and driving feature adoption.\nHands-on experience building or shipping AI/LLM-powered products is mandatory.\nStrong understanding of LLMs, conversational AI, chatbot platforms, or AI-driven workflows.\nStrong analytical skills with experience in product analytics, experimentation, and data-driven decision-making.\nStrong ownership, execution, and stakeholder management skills.\nWhy GoKwik\nAt GoKwik, you'll build products that power millions of customer interactions every month. You'll work at the intersection of AI, commerce, and customer engagement, shaping how thousands of brands interact with their customers.\nThis is an opportunity to own a high-impact product area, work closely with senior leadership and cross-functional teams, and build category-defining AI-powered products in a fast-scaling environment.","description_format":"text","description_chars":4085,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-03T13:17:26Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":7,"expected_fill_days":14,"reasons":["conf:0","velocity","win:mid","comp:attention"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":36883,"is_top_pay":false},"html_url":"https://alion.io/job/gokwik-senior-product-manager-2","json_url":"https://alion.io/job/gokwik-senior-product-manager-2.json","meta":{"generated_at":"2026-11-12T05:05:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180280},"rest":"https://alion.io/mcp/rest/get_company?id=180280"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgokwik-senior-product-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgokwik-senior-product-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgokwik-senior-product-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gokwik-senior-product-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgokwik-senior-product-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3681513}},{"tool":"search_jobs","arguments":{"company":"gokwik.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3681513},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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