{"id":1128366,"url":"https://alion.io/job/golf-ranch-sales-service-lead","title":"Sales & Service Lead","company":{"id":689083,"name":"Golf Ranch","domain":"golfranch.com","url":"https://alion.io/company/golfranch","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":12,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Glendale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T23:15:32Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T10:48:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Part-time | Glendale, AZ | $18 - $21 per hour | Reporting to General Manager\n*Due to the core functions of this role, candidates must be 21+\nMore fun. More passion. More connection. Golf Ranch is building the future of golf-and you’re invited!\n\nWho we are\nAt Golf Ranch, we’re in love with the game of golf and we’re on a mission to make it more accessible, more fun, and way less formal. We pride ourselves on creating spaces that buzz with energy - where competition and connection go hand in hand, and everyone feels like they belong.\nWorking here means joining a team that brings passion and pride to every shift. We back each other up, celebrate wins big and small, and stay focused on creating unforgettable guest experiences.\nReady to work where good vibes and great people come standard? Apply today and come be part of the team that’s changing the game!\nWho you are\nThe Sales & Service Lead is a senior front-of-house team member and a trusted presence on the floor. This role requires someone confident, guest-focused, and comfortable taking ownership - whether that means coaching teammates, handling elevated guest needs, or driving sales conversations with ease.\nOur ideal candidate doesn’t require constant direction to make an impact. This person knows how to read a room, support a team in motion, and lead by example. If you’re excited to be part of a leadership pipeline and ready to contribute from day one, we’d love to learn more about you!\nWhat you'll do\nGuest Experience & Sales Leadership\nSet the standard for exceptional hospitality, service recovery, and brand-aligned guest interactions \nConfidently guide guests through memberships, events, and on-site offerings with an emphasis on Deep Connection & Infectious Enthusiasm \nStep in to support complex or high-touch guest situations with professionalism and care \nReinforce sales and service best practices in real time during busy shifts \nTeam Leadership & Training\nSupport onboarding and training for new Sales & Service Specialists through hands-on coaching and shadowing as a certified trainer \nServe as a trusted peer who provides clear direction and feedback to junior team members during shifts \nHelp hold the line on expectations around professionalism, guest experience, and operational standards \nPartner with managers by escalating issues clearly and constructively when needed \nEvents & Experience Support\nSupport leagues, group outings, and private events - from setup through execution and wrap-up \nAssist with event-related sales conversations and guest handoffs \nServe as a steady, reliable point of contact during events to ensure smooth execution and a polished guest experience \nMOD Operations & Shift Execution\nServe as the leader on shift by setting the tone for each shift, setting the standard, and leading from the front \nAddress all guest needs, emphasizing top-tier hospitality, and modeling Golf Ranch standards for the rest of the team \n Support opening and closing duties, guide on-site execution of daily tasks, and ensure checklists and reporting are complete and thorough \nLook through the lens of opportunity while leading a shift and communicate key updates, improvements, or business needs to site management \nRequirements\nWhat you’ll need\n1-3+ years of experience in hospitality, guest services, retail, events, or a similar environment\nStrong communication skills and confidence interacting with guests\nExperience in point-of-sale, booking, or CRM software \nComfort executing SOPs while multitasking and leading in a fast-paced setting\nSchedule flexibility including evenings, weekends, and holidays\nBonus Points\nPassion for golf, sports, or community-driven experiences \nCustomer service or retail experience, ideally in hospitality, recreation, or entertainment \nPrevious experience as a lead, trainer, or shift-level supervisor \nPhysical Requirements\nAbility to walk, stand, and interact with guests for extended periods of time\nAbility to lift, carry, bend, and set up items weighing up to 50 pounds\nComfort working in a high-volume, fast-paced environment, including outdoors in varying weather conditions\nThese points highlight the core parts of the job, but day-to-day duties may shift. We’re committed to providing reasonable accommodations so team members of all abilities can succeed.\nBenefits\nWhy Golf Ranch?\nAt Golf Ranch, work, play, and growth go hand in hand. Our core values of Unshakeable Character, Competitive Greatness, Infectious Enthusiasm, and Deep Connection show up every day in how we treat our guests and how we treat each other. Along with a supportive team environment, we offer:\nCompetitive hourly pay\nUnlimited free buckets to enjoy outside of work\n50% off food and beverages\n25% off merchandise and retail\nOne free on-shift meal from our beloved concession container\nPredictable scheduling you can plan around\nOn-the-job training and career development opportunities\nOur Commitment\nOur mission to create a sense of belonging through the game of golf reflects our commitment to diversity & inclusion. Golf Ranch is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.","description_format":"text","description_chars":5375,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ammunition"],"lifecycle":[{"event":"open","at":"2026-09-22T23:15:32Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/golf-ranch-sales-service-lead","json_url":"https://alion.io/job/golf-ranch-sales-service-lead.json","meta":{"generated_at":"2026-09-23T11:12:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}