{"id":1280204,"url":"https://alion.io/job/good-co-network-operations-manager","title":"Network Operations Manager","company":{"id":3801248,"name":"Good Co","domain":"goodco.co.in","url":"https://alion.io/company/good-co-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":41000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":359},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Nagios","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-08-20T06:12:29Z","employer_posted_date":null,"last_verified_at":"2026-08-20T06:12:29Z","board_verified":false,"closed_at":null,"days_open":39,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":39},"description":"Job Description :\n\nRole & Responsibilities :\n\n- Manage and oversee day-to-day network operations, monitoring, and support across enterprise network infrastructure.\n\n- Lead the NOC/network operations team, including resource planning, shift management, performance monitoring, and mentoring.\n\n- Ensure high availability, reliability, and performance of LAN, WAN, Wi-Fi, VPN, SD-WAN, firewalls, routers, switches, and related network infrastructure.\n\n- Monitor network performance and proactively identify and resolve incidents, outages, latency, and connectivity issues.\n\n- Own incident, problem, and change management processes and ensure timely resolution in line with defined SLAs.\n\n- Coordinate with internal IT teams, application teams, security teams, telecom providers, and external vendors for issue resolution and service delivery.\n\n- Define and track network KPIs, SLAs, availability, MTTR, incident trends, and operational performance.\n\n- Drive root-cause analysis (RCA) for major network incidents and implement preventive/corrective actions.\n\n- Plan and execute network upgrades, migrations, maintenance activities, and infrastructure improvements with minimal business disruption.\n\n- Manage network service providers and vendors, including performance, escalations, contracts, and service reviews.\n\n- Ensure adherence to ITIL processes, information-security policies, operational procedures, and compliance requirements.\n\n- Maintain accurate network documentation, topology diagrams, configurations, SOPs, and operational reports.\n\n- Identify opportunities for automation, monitoring improvements, capacity optimization, and operational efficiency.\n\n- Participate in disaster recovery, business continuity, and network resilience planning and testing.\n\n- Prepare regular operational reports and provide management with visibility into network health, risks, incidents, and improvement initiatives.\n\nPreferred Candidate Profile :\n\n- 8 - 10 years of experience in network operations, network engineering, NOC, or IT infrastructure, with relevant experience in a team-lead/managerial role.\n\n- Strong hands-on knowledge of enterprise networking technologies, including TCP/IP, routing, switching, VLANs, VPNs, DNS, DHCP, NAT, and network troubleshooting.\n\n- Experience with Cisco, Aruba, Fortinet, Palo Alto, Juniper, or equivalent networking technologies is preferred.\n\n- Experience managing NOC/Network Operations teams and 24/7 operational environments.\n\n- Strong understanding of incident, problem, change, and service management, preferably with ITIL knowledge/certification.\n\n- Experience with network monitoring and management tools such as SolarWinds, PRTG, Zabbix, Nagios, Cisco tools, or equivalent platforms.\n\n- Familiarity with firewalls, SD-WAN, cloud networking, network security, and hybrid infrastructure is an advantage.\n\n- Strong analytical and troubleshooting skills with the ability to perform RCA and drive corrective actions.\n\n- Experience managing telecom/network vendors, SLAs, escalations, and service performance.\n\n- Good understanding of network security, access controls, vulnerability management, and compliance requirements.\n\n- Strong leadership, communication, stakeholder-management, and decision-making skills.\n\n- Ability to work under pressure and manage critical incidents and business-impacting outages.\n\n- Relevant certifications such as CCNP, CCNA, Fortinet, Palo Alto, JNCIA/Juniper, ITIL, or equivalent are desirable.\n\n- Bachelor's degree in Computer Science, Information Technology, Electronics/Telecommunications, or a related discipline preferred.\nSkills\nNetwork Infrastructure, Network Architecture, Network Operations Center, VPN, SDWAN, Firewall, Routing & Switching, TCP/IP, DHCP, SolarWinds, Network Monitoring Tools","description_format":"text","description_chars":3773,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T02:00:24Z"}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.358,"p_room":0.45,"age_days":38,"expected_fill_days":23,"reasons":["seen:38","agency","velocity","win:tail"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/good-co-network-operations-manager","json_url":"https://alion.io/job/good-co-network-operations-manager.json","meta":{"generated_at":"2026-09-29T00:46:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":683,"day_limit":5000,"remaining_today":4317,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}