{"id":1232344,"url":"https://alion.io/job/good-co-salesforce-program-manager","title":"Salesforce Program Manager","company":{"id":3801248,"name":"Good Co","domain":"goodco.co.in","url":"https://alion.io/company/good-co-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Scrum","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-08-26T12:16:11Z","employer_posted_date":null,"last_verified_at":"2026-08-26T12:16:11Z","board_verified":false,"closed_at":null,"days_open":36,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":36},"description":"Role & Responsibilities:\n\n- Lead end-to-end planning, execution, and delivery of complex Salesforce programs, ensuring alignment with business objectives, scope, timelines, budget, and quality expectations.\n\n- Define program strategy, roadmap, milestones, governance model, KPIs, and success criteria.\n\n- Manage multiple Salesforce projects/workstreams simultaneously, ensuring effective coordination across Product, Engineering, Business, Operations, QA, Architecture, and external partners.\n\n- Drive program governance through regular steering committee meetings, executive reviews, status reporting, and decision forums.\n\n- Proactively identify, assess, and mitigate program risks, issues, dependencies, and blockers; drive timely resolution and escalation where required.\n\n- Manage program resources, capacity, budgets, vendors, and delivery dependencies to optimize utilization and business outcomes.\n\n- Partner with business and technology stakeholders to translate business requirements into executable Salesforce initiatives and delivery plans.\n\n- Lead Agile/Scrum ceremonies and promote effective Agile, SAFe, or other modern delivery practices where applicable.\n\n- Track program health using KPIs, dashboards, financial metrics, milestones, risks, and delivery metrics; provide clear executive-level reporting.\n\n- Ensure effective change management, communication, stakeholder alignment, and organizational readiness throughout the program lifecycle.\n\n- Oversee UAT, release planning, deployment readiness, adoption, and transition to business/operations teams.\n\n- Drive continuous improvement by identifying opportunities to improve delivery processes, governance, automation, productivity, and customer/business outcomes.\n\n- Manage relationships with senior executives, customers, implementation partners, vendors, and cross-functional leadership teams.\n\n- Mentor project/program managers and contribute to establishing standardized delivery practices and program management frameworks.\n\nPreferred Candidate Profile:\n\n- 5-10 years of experience in Program Management, Project Management, Technology Delivery, or IT Consulting, with significant experience managing Salesforce initiatives.\n\n- Proven experience managing large, complex, cross-functional Salesforce programs from planning through implementation and adoption.\n\n- Strong understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CRM integrations, or related Salesforce products.\n\n- Demonstrated ability to manage multiple projects/workstreams, competing priorities, budgets, resources, dependencies, and senior stakeholders.\n\n- Strong experience with Agile/Scrum methodologies; SAFe experience is an advantage.\n\n- Strong knowledge of program governance, risk management, dependency management, change management, release management, and delivery methodologies.\n\n- Excellent stakeholder-management and executive-communication skills, with the ability to influence teams without direct authority.\n\n- Strong analytical and problem-solving abilities, with experience using data and KPIs to drive decisions and improve program outcomes.\n\n- Hands-on experience with program/project management tools such as Jira, Confluence, MS Project, Smartsheet, or equivalent.\n\n- Strong proficiency in Microsoft Excel and PowerPoint for analysis, reporting, presentations, and executive communications.\n\n- Experience working with distributed/global teams and managing stakeholders across different geographies and time zones.\n\n- Experience managing external vendors, implementation partners, and technology partners is preferred.\n\n- Salesforce certifications such as Salesforce Administrator, Platform, Sales Cloud, Service Cloud, or other relevant certifications are an advantage.\n\n- PMP, PMI-ACP, Scrum Master, SAFe, or equivalent program/project management certification is preferred.\n\n- Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related discipline.\nSkills\nIT Program Management, Salesforce, PMP","description_format":"text","description_chars":4086,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T15:05:00Z"}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.364,"p_room":0.55,"age_days":35,"expected_fill_days":24,"reasons":["seen:35","agency","velocity","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/good-co-salesforce-program-manager","json_url":"https://alion.io/job/good-co-salesforce-program-manager.json","meta":{"generated_at":"2026-10-02T01:05:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1151,"day_limit":5000,"remaining_today":3849,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}