{"id":2915983,"url":"https://alion.io/job/good-time-guest-relations-officer-mfd","title":"Guest Relations Officer (m/f/d)","company":{"id":4452342,"name":"Good Time","domain":"good-time.eu","url":"https://alion.io/company/good-time-eu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":41,"open_postings":59,"ghost_share":0.983,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heraklion, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":54},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-24T00:00:00Z","employer_posted_date":"2026-01-24","last_verified_at":"2026-10-24T18:41:32Z","board_verified":true,"closed_at":null,"days_open":273,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":273},"description":"GUEST RELATIONS OFFICER (m/f/d)\nCreate memorable guest experiences in sunny Greece\nAbout the role\nAs a Guest Relations Officer, your main focus is the guest experience.\nYou are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.\nThis role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment.\nWhat you’ll do\nBe the main contact person for guests during their stay\nWelcome guests and support them with questions, requests and feedback\nHelp resolve issues in a friendly and professional way\nCommunicate closely with reception, entertainment and hotel management\nSupport guest satisfaction and overall holiday experience\nYou’ll build real connections with guests and play an important role in how they remember their stay.\nGood to know\nSeasonal position\nFull-time role (5-6 working days per week)\nLiving and working on-site\nEU passport required\nReady to join?\nIf you enjoy creating positive experiences for others and want to work in a sunny, international environment, we’d love to hear from you.\nApply now and become part of our Guest Relations team.\n(If you prefer a more administrative role, you may also find Receptionist positions on our career page.)\nRequirements\nWho we’re looking for\nYou already have experience in hospitality, guest relations or customer service\nYou enjoy working with people and handling different situations\nYou speak English confidently\nGerman and/or French skills are a big advantage\nYou are empathetic, reliable and solution-oriented\nThis role suits you if you like people-focused work, communication and being part of an international team.\nBenefits\nWhat we offer\nAccommodation provided\nMeals included\nSeasonal EU contract & insurance\nInternational working environment\nSupport before and during your season\nLiving and working on-site allows you to fully focus on your role and the experience.","description_format":"text","description_chars":1984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All 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