{"id":123924,"url":"https://alion.io/job/goodbill-product-design-lead","title":"Product Design Lead","company":{"id":10234,"name":"Goodbill","domain":"goodbill.com","url":"https://alion.io/company/goodbill","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":131000,"max_usd":252000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":74},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Devin","optional":false},{"name":"Figma","optional":false},{"name":"OpenAI Codex","optional":false}],"status":"live","first_seen_at":"2026-02-16T18:17:59Z","employer_posted_date":"2026-03-20","last_verified_at":"2026-10-30T07:47:22Z","board_verified":true,"closed_at":null,"days_open":255,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":254},"description":"About Goodbill\nAt Goodbill, our mission is simple: drive down the cost of hospital care for everyone.\nAmericans and their employers spend nearly half a trillion dollars every year on hospital care, with a meaningful portion wasted on unnecessary services, billing errors, and administrative friction. Goodbill uses AI and software to remove those costs, identify overspending, and empower patients to actively participate in their care.\nOur approach has been recognized widely. TIME Magazine named Goodbill one of the Best Inventions of 2023, highlighting our ability to flag unnecessary services and negotiate waste out of hospital bills. Since then, we’ve expanded to serve over 5,000 employers and 250,000 patients, partnering deeply with TPAs to deliver savings upstream for self-funded plans.\nAlong the way, we’ve earned accolades like the BBB Spark Award and the Front CSAT Award (2025) for outstanding customer satisfaction, while drawing attention from national press. Backed by top venture firms including Eniac, Maveron, Founders’ Co-op, Reach Capital, and Liquid2, we’re building the trusted infrastructure to make hospital care cost less.\nAbout the role\nWe’re hiring a Product Design Lead to own the end-to-end design of everything Goodbill builds: from complex enterprise workflows used by healthcare administrators to simple, delightful consumer experiences that help patients understand and reduce their medical costs.\nThis is a foundational role. You'll inherit an early-stage Figma component library and transform it into a scalable design system. You'll work directly with our CTO and CEO (who currently serves as the product designer) to establish the design function, raise the bar on every surface of the product, and help shape Goodbill's evolving brand positioning. You'll design for 3-4 engineers shipping up to 20 times a day, which means your work needs to be clear, decisive, and fast enough to keep pace with a team that doesn't wait.\nGoodbill sits at a rare intersection: enterprise-grade B2B tools that manage claims, automate financial assistance applications, and route complex workflows, alongside consumer UX that needs to feel as effortless as the best apps. You'll own both, roughly 50/50, and should be thrilled by the range.\nWe believe the best healthcare software should be the easiest software. Your job is to make complex things feel simple, or at least feel simple at first blush, for claims teams, patients, and everyone in between.\nYou will:\nOwn product design end-to-end. From discovery and customer conversations through wireframes, prototypes, high-fidelity mocks, and production. You're responsible for the full arc. You'll talk to customers daily: joining sales calls, customer syncs, running user research, sitting in on support tickets, whatever it takes to build the right thing.\nBuild the design system. Take our nascent Figma component library and turn it into a real system that is consistent, scalable, and opinionated enough to accelerate engineering throughput dramatically.\nDesign for AI-native experiences. Rethink traditional healthcare workflows through the lens of what AI makes possible. You're not adding AI to existing patterns; you're designing new patterns that couldn't exist without it.\n Ship to production. Use AI-assisted development tools (we use Devin, but you're welcome to use Claude Code, Cursor, Codex, or whatever you prefer) to take your designs from Figma to deployed code, even if incrementally. You'll be empowered and expected to close the gap between design and production yourself.\nShape brand and positioning. Goodbill's visual identity is always evolving. You'll have a strong voice in where it goes, always ensuring we present a sharper, more intentional expression of who we are and where we're headed.\nPartner deeply with engineering, operations, and leadership. You'll report to our CTO and work closely with our CEO. You'll design alongside 3-4 engineers in a team that moves extremely fast. Your designs need to be clear enough to build from immediately and flexible enough to evolve as we learn.\nYou are:\nA systems thinker who sweats the pixels. You can hold the entire product in your head while obsessing over a 2px alignment issue. You see how a component decision cascades across five surfaces and you care about all of them.\nRuthless about killing your darlings. You don't get emotionally attached to your work. You get attached to outcomes. If a better solution emerges, from a customer conversation, an engineer's suggestion, or your own second look, you move to it without ego.\nAI-fluent. You use AI tools daily for prototyping, production, and pixel-perfection. You understand what agentic AI products feel like and you design for them natively, not as an afterthought.\nFast and decisive. You thrive in environments where speed matters. You know when a rough wireframe is the right artifact and when a polished prototype is worth the time. You default to shipping over perfecting.\nCustomer-obsessed. You're not designing from your desk. You're on calls, reading tickets, watching sessions. You build empathy through direct contact, not assumptions.\nComfortable with complexity. Healthcare is messy: regulatory requirements, EDI standards, insurance jargon, and emotionally-charged moments for patients. You're energized by the challenge of making all of that disappear behind a clean interface.\nA strong communicator. You can articulate design rationale to engineers, executives, and customers with equal clarity. You bring people along without slowing down.\nCollaborative. You’ll work closely with Product, Operations, Sales, and Client Success to design features that move real dollars in the healthcare system.\nBonus\nExperience designing in healthcare, fintech, or other regulated domains.\nFamiliarity with healthcare billing, claims processing, or insurance administration.\nYou've built or contributed to a design system from the ground up.\nYou’ve worked in an early-stage startup (pre-seed/seed/Series A).\nYou've shipped code to production using AI-assisted design and development tools.\nWhy Goodbill\nMassive problem, huge upside. Americans and employers spend nearly half a trillion dollars a year on hospital care - much of it wasted. We’re fixing that with AI and software.\nRecognition + traction. Named one of TIME’s Best Inventions of 2023; serving 5,000+ employers and 250,000 patients; backed by top VCs (Eniac, Maveron, Founders’ Co-op, Reach Capital, Liquid2).\nRare design range. You'll design enterprise admin tools and consumer experiences in the same week, possibly the same day. Few roles offer this breadth at this stage.\nGround-floor impact. You're building the design function. Your decisions on systems, patterns, and brand will define Goodbill's product for years.\nMission-driven team. We live our values: do it for the patient, lead without ego, be transparent, own it, move quickly, sweat the details.\nWe offer\nCompetitive pay (cash and equity)\nUnlimited PTO (Seriously - it’s not an empty benefit. We work too hard for anything else.)\nHealth, dental, and vision plans covered 100% for you and 50% for dependents\nA monthly fitness stipend\nInternet or co-working space stipend\nPrimary care membership stipend\nRemote office equipment stipend\nQuarterly team retreats\nVisit our About Us page to learn more about Goodbill, our mission, and what it’s like to work with us.\nGoodbill, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.","description_format":"text","description_chars":7705,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-02-16T18:17:59Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.224,"p_room":0.28,"age_days":255,"expected_fill_days":28,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/goodbill-product-design-lead","json_url":"https://alion.io/job/goodbill-product-design-lead.json","meta":{"generated_at":"2026-10-30T09:39:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":10234},"rest":"https://alion.io/mcp/rest/get_company?id=10234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodbill-product-design-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodbill-product-design-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodbill-product-design-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodbill-product-design-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodbill-product-design-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":123924}},{"tool":"search_jobs","arguments":{"company":"goodbill.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":123924},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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