{"id":2441383,"url":"https://alion.io/job/gooddayfarm-general-manager-willow-covington","title":"General Manager | Willow | Covington","company":{"id":4420373,"name":"Good Day Farm","domain":"gooddayfarm.com","url":"https://alion.io/company/gooddayfarm","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":124000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":147},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T19:53:35Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T15:36:02Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About the Role -\nThe General Manager is a leadership position responsible for overseeing all aspects of the dispensary's operations. This role requires strategic thinking, the ability to drive sales performance, leadership, and a comprehensive understanding of the cannabis industry, including compliance with regulations. This role reports to the Market Manager and is subject to change.\nEssential Duties & Responsibilities -\nTeam and Leadership\nLead staff training and development, lead all hiring and team management, conduct employee reviews, build staff schedules, and manage overall payroll responsibilities.\nBe a cultural leader for all team members and lead by example to meet company culture goals and expectations.\nLead staff coaching and set standards of success for every team member by using tools provided: daily huddles, sales goal trackers, promotional calendars, and other resources.\nLead daily/weekly/monthly communication with all team members, ensuring the staff is apprised of all business and cultural goals.\nSet the example for all behaviors in the dispensary: uniform presentation, positive attitude, driving results, and seeking growth opportunities.\nChampion company goals: Revenue, Expense Management, Product Launches, Customer Service, Operational Excellence.\nDrive employee engagement and morale through known best management practices. Be the leader of choice.\nDrive a culture of accountability in all areas of focus in the dispensary: Business Leadership, Facility Maintenance, Compliance, and Customer Service.\nMonitor and use company communication channels regularly.\nRevenue and KPIs\nLead in meeting all revenue and sales expectations with holistic management practices, staff training, and customer relations. \nEffectively communicate sales goals, promotions, and business expectations with staff on a daily/weekly/monthly/quarterly basis, and relate it to your overall store performance. \nBuild meaningful relationships with customers and lead by example for team members in developing a culture of customer service and drive all daily/weekly/monthly/quarterly KPIs: ADS, UPT, Sell Through, Identify underperforming metrics, Payroll, and Other related Business Expenses. \nParticipate in competitive analysis through competitive shopping within a 30-mile radius of your store, sharing weekly/monthly analysis and suggestions to remain competitive in an ever-changing industry, and be solutions-oriented. \nOversee all daily/weekly/monthly inventory processes and reconciliation to ensure accuracy and prevent loss.\nDay-to-Day Leadership\nLead in daily store opening and closing duties such as cash management procedures, inventory reconciliation, and all processes related to operating the day-to-day business. \nLead in all management-related responsibilities and day-to-day functions. \nManageallstore cash flow: till setting, cash handling, and cash depositing, change ordering, reconciliation, safe management, staff tip management and reporting, and all other related cash reporting processes and functions. \nLead in the upkeep of the store: supply ordering, cleaning, and general housekeeping practices, as well as any urgent facilityrelatedrepairs andneeds. \nBe a front line of maintenance for the facility by actively communicating needs and fixes. \nAdhere to all company policies and procedures, and stay aware of any changes through constant communication with the Regional Manager. \nBe a functional expert in all fundamental and enhanced processes and procedures required for the dispensary to operate. \nInventory Management and Compliance\nLead in creating a culture of compliance through staff training, self-education, and adherence to all compliance requirements, State regulations, and internal processes. \nLead and train all staff in all inventory processes: intake, invoice management, organization, selling, staff training and development, expiring products, and aging products. \nPrioritize shelf stocking and keeping online menus accurate at all times of the day through daily reconciliation, observations, communication with CF stakeholders, and delegation. \nTrack and be an expert on all critical stocking needs. \nBe fluent in all METRC and company POS processes related to inventory management. \nMaintain and develop robust communication with local and regional compliance team members to ensure accurate and thorough compliance adherence. \nUpdate daily/weekly/monthly tools and trackers. \nCreate a culture of compliance and uphold the highest organizational standards in allinventoryrelated processes and needs.\nLead and assist in all in-store Visual Merchandising of products on the sales floor, as well as lead training and expectations of the customer journey as it relates to Visual Merchandising \nEffectively communicate the daily/weekly/monthly promotions to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectiveness. \nEffectively communicate the pop-ups and events to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectiveness. \nLead all Loyalty program-related needs and initiatives with staff and customers, and be a champion of New Customer Loyalty Sign Ups. \nCustomer Experience\nLead and assist in all customer experience initiatives that build value and loyalty. \nChampion the Good Day Way in all customer-related interactions and experiences through staff training and coaching, visual merchandising, process excellence, and overall accuracy and consistency. \nBe a leader of change in an ever-changing industry. \nCreate a sense of community by engaging with customers and providing feedback to leadershiponcommunity relatedopportunities. \nCommit toutilizingtechnology to enhancecustomerexperience through omni-channel ordering options, accessibility capabilities, including drive-thru, delivery, in-store kiosk, online ordering, payment options, loyalty programs, staff performance tracking, and any other additional technology that may be introduced. \nGeneral\nMetallother leadership requirements as they are relatedtohigh levelsofleadership. \nBe an adaptable leader and have a high level of communication with leadership and store staff alike. \nHave a direct line of communication with local and regional Cross-Functional partners: HR, Ops, IT, Facilities, and any other CF partner. \nBe a positive agent of change and progress, and set an example for leaders, peers, and staff alike. \nPerforms other duties as assigned.\nMinimum Qualifications -\nHave at least 2 - 5 years in a leadership position in retail, hospitality, service, or cannabis related industries.\nMust have 2-5 years of experience in CustomerService relatedwork.\nCannabis industry experience preferred.\nMust be able to clear a background check.\nMust have flexibility in working hours.\nEducation, Skills, and Abilities -\nBachelor’s Degree or can substitute experience for degree. \nStrong written and verbal communication skills.\nDemonstrated capability in people management and culture building. \nPositive attitude and flexibility.\nCritical thinking and Logic skills.\nDemonstrated experience in cash and inventory management. \nMicrosoft Suite experience.\nDutchie POS experience preferred. \nMETRC Seed-to-Sales experience preferred.\nWe are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.\nIf you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.","description_format":"text","description_chars":7694,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T12:12:00Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.754,"p_room":0.75,"age_days":14,"expected_fill_days":16,"reasons":["conf:3","win:late","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gooddayfarm-general-manager-willow-covington","json_url":"https://alion.io/job/gooddayfarm-general-manager-willow-covington.json","meta":{"generated_at":"2026-10-20T16:56:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19298,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420373},"rest":"https://alion.io/mcp/rest/get_company?id=4420373"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgooddayfarm-general-manager-willow-covington"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgooddayfarm-general-manager-willow-covington"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgooddayfarm-general-manager-willow-covington"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gooddayfarm-general-manager-willow-covington\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgooddayfarm-general-manager-willow-covington"}]}