{"id":1581489,"url":"https://alion.io/job/goodera-program-manager-chicago","title":"Program Manager - Chicago","company":{"id":2064866,"name":"Goodera","domain":"goodera.com","url":"https://alion.io/company/goodera","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1795},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-30T13:23:32Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-17T05:57:58Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About Goodera:\nGoodera is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.\nGoodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.\nWhat we do:\nEnd-to-end program management: Design and execute corporate volunteering initiatives from concept to completion\n\nCurated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities\n\nProgram planning & participation: Support timelines, campaigns, and communications to drive employee registrations\n\nHosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience\n\nImpact measurement: Track, measure, and communicate both employee engagement and social impact outcomes\n\nAs we continue to grow, Goodera is exploring avenues of expanding beyond volunteering into a broader suite of employee engagement offerings including team building, culture-building and purpose-driven experiences.\nAbout the Role\nWe are looking for a detail-driven Program Manager to join our team in Chicago. In this role, you will be the operational backbone of our corporate volunteering initiatives - acting as the vital bridge between Logistics, Customer Success Managers, and Experience sub-teams. You will be responsible for ensuring flawless event execution, maintaining precise data systems, and managing last-mile requirements to deliver exceptional, seamless experiences for our enterprise clients.\nKey Responsibilities:\nMaintain accurate and up-to-date shipping and event data in internal systems used by Program Managers and Customer Success Managers.\n\nUpdate and manage the central event tracker by working with sub-teams in the Experience team; ensure data completeness and accuracy (a key performance metric).\n\nMaintain client context information and relay event-related details to the Experience team for smooth planning and execution.\n\nMonitor internal systems to track shipping requirements and coordinate with the logistics team to ensure timely dispatch of\n\nevent materials.\n\nCreate clear and comprehensive event briefs (for outdoor, kiosk, or other formats) to enable hosts to deliver engaging events.\n\nReview and quality-check final event materials such as presentations and “Know Before You Go” (KBYG) documents to ensure excellence.\n\nAct as the liaison between Logistics, Customer Success Managers, and Experience teams-resolving last-mile issues related to shipments, collaterals, or other event requirements.\n\nEXPERTISE AND QUALIFICATIONS\nA relevant Bachelorʼs or Masterʼs degree\n\nUp to 4 years of full-time work experience\n\nPassion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce\n\nHighly organized with strong attention to detail and a knack for problem-solving.\n\nExcellent communicator who can coordinate effectively across multiple teams and stakeholders.\n\nComfortable working with data and internal tools to maintain accuracy and efficiency.\n\nBias for action, high energy, perseverance, low ego and boundaryless behaviour to propel the team and organization 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