{"id":1581473,"url":"https://alion.io/job/goodera-strategy-operations-lead-category","title":"Strategy & Operations Lead - Category","company":{"id":2064866,"name":"Goodera","domain":"goodera.com","url":"https://alion.io/company/goodera","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1639},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-30T13:23:32Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-20T21:01:12Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About Goodera\nGoodera is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.\nGoodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.\nWhat we do:\nEnd-to-end program management: Design and execute corporate volunteering initiatives from concept to completion\n\nCurated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities\n\nProgram planning & participation: Support timelines, campaigns, and communications to drive employee registrations\n\nHosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience\n\nImpact measurement: Track, measure, and communicate both employee engagement and social impact outcomes\n\nAs we continue to grow, Goodera is exploring avenues of expanding beyond volunteering into a broader suite of employee engagement offerings including team building, culture-building, and purpose-driven experiences.\nRole Overview\nOwn the strategy, development, and growth of key volunteering categories (e.g., in-office, kiosk, etc.) at Goodera. This role focuses on strengthening existing offerings, with a strong emphasis on top-of-funnel demand generation, offering design, and commercialization. You will be responsible for identifying what to build, how to build it, and how to take it to market effectively. This role sits at the intersection of category strategy, product marketing, and business ownership, ensuring offerings are scalable, differentiated, and drive revenue.\nKey Responsibilities\nCategory Ownership & P&L Management\nOwn end-to-end performance of multiple volunteering offerings, including revenue, margins, and scalability\n\nDefine pricing, cost structures, and unit economics to ensure commercial viability and profitability\n\nTrack SKU-wise performance metrics and drive continuous optimization of revenue and margins\n\nIdentify opportunities to expand, refine, or sunset offerings based on business impact\n\nProduct Marketing & GTM Enablement\nOwn positioning, messaging, and storytelling for each offering to ensure they are differentiated, scalable, and aligned with client needs\n\nDevelop sales enablement materials (decks, brochures, case studies, pitch narratives)\n\nPartner with GTM teams to drive demand generation and successful deal conversion\n\nEnsure clear articulation of value proposition, impact, and differentiation\n\nProcess Definition & Playbook Development\nDefine and institutionalize the category launch process: stage gates from market validation → offering definition → pilot → operational readiness → GTM launch, with clear criteria\n\nCo-create the activity development process with the Experience Design team: how new activities move from concept → design → pilot → blockbuster promotion, including success criteria and pilot protocols\n\nBuild the offering brief template and standards that govern what \"definition-complete\" means for every category × format combination\n\nDocument these as reusable playbooks so new category launches don't reinvent the process\n\nCross-functional Collaboration & Execution\nWork closely with Experience, Partnerships, and GTM teams to bring offerings to life\n\nEnsure alignment between category strategy, execution, and customer experience\n\nDrive execution across teams to ensure timely delivery and high-quality outcomes\n\nAbout you\n5-7 years of experience in strategy consulting, category management or Founder / Co-founder experience in 0 to 1 environments\n\nExperience owning or contributing to P&L, pricing, or revenue-driven initiatives\n\nStrong storytelling and communication skills, especially for sales and marketing contexts\n\nAbility to work across teams and influence without authority\n\nOwner mindset: comfortable owning outcomes, including revenue and profitability\n\nStrategic + execution-oriented: can think big and also drive day-to-day progress\n\nStrong commercial acumen: understands pricing, margins, and what drives growth\n\nCustomer-centric thinker: deeply understands what clients value and why","description_format":"text","description_chars":4958,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-01T13:23:32Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.769,"p_room":0.75,"age_days":19,"expected_fill_days":22,"reasons":["conf:2","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/goodera-strategy-operations-lead-category","json_url":"https://alion.io/job/goodera-strategy-operations-lead-category.json","meta":{"generated_at":"2026-10-20T23:19:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2064866},"rest":"https://alion.io/mcp/rest/get_company?id=2064866"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodera-strategy-operations-lead-category"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodera-strategy-operations-lead-category"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodera-strategy-operations-lead-category"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodera-strategy-operations-lead-category\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodera-strategy-operations-lead-category"}]}