{"id":834271,"url":"https://alion.io/job/goods-senior-program-manager-agile-data","title":"Senior Program Manager (Agile / Data)","company":{"id":673473,"name":"Goods & Services","domain":"goods.com","url":"https://alion.io/company/goods-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":119000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5298},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-01T20:44:47Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-11T20:20:19Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"About Goods & Services\n\nGoods & Services is a product design and engineering company. \nWe solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries-including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. \nHeadquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint-anchored by our nearshore model-enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.\nAt Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds.\nAbout the job\n\nGoods & Services is looking for an experienced Program Manager to keep day-to-day execution running across the Purpose Financial and GS Data teams. This is an execution-and-alignment role: you'll track dependencies, resolve issues in real time, and keep sprints moving in lockstep across geographies, working onsite in Mexico City all week to stay close to the teams and unblock them as things come up. We need someone who can hold the cadence steady and drive assigned work to completion.\nThis role is embedded directly inside client organizations; working alongside client leadership and senior stakeholders day to day, not observing from the outside. It requires real comfort operating in large, complex, dynamic corporate environments and with incomplete information.\nBecause this is a client-facing consulting role, success depends as much on credibility as an outside partner as it does on program mechanics; this person represents our firm inside the client's organization every day, and their judgment reflects directly on the relationship.\nThis position is onsite in Mexico City.\nWhat you’ll do:\nLead the planning, execution, and delivery of complex, cross-functional technical programs on behalf of client organizations, ensuring alignment with the client's business objectives, technical strategy, organizational priorities and team dynamics.\nDrive definition of program scope, milestones, timelines, dependencies, resource requirements, and budget within the engagement's statement of work (SOW), while proactively managing risks, issues, and changes throughout the program lifecycle.\nUnderstand, communicate, and execute program strategies that align with the client's enterprise architecture, security, compliance and operational standards.\nServe as the escalation point for critical program, operational, and security issues, coordinating across client and consulting-team stakeholders to drive timely resolution and effective risk mitigation.\nEnforce program governance, delivery standards, KPIs, service level agreements (SLAs), and reporting to ensure successful execution and operational excellence.\nEnable strategic planning for program funding, resource allocation, forecasting, and organizational change management in support of the client's business priorities and the engagement's commercial terms.\nDrive continuous improvement initiatives by optimizing the client's processes, workflows, automation, and operational practices to improve scalability, reliability, and efficiency.\nPartner with client engineering, operations, security, and executive stakeholders - alongside our own delivery team - to align priorities, communicate program status, and influence strategic decision-making.\nLeverage data, metrics, dashboards, and analytics to measure program health, identify trends, support decision-making, and improve business outcomes for the client.\nBecome a trusted advisor to client senior leadership, managing stakeholder expectations and ensuring program outcomes that support account growth and a durable long-term client relationship.\nIdentify opportunities for expanded scope within existing client relationships and contribute to proposals and statements of work.\nOwn program financials - budget, forecast, burn, and change-order/scope management - in a client-billable consulting context.\nActive collaboration with Goods and Services to share engagement insights, adopt shared standards, and reinforce a unified organizational approach to client work.\nProactively share customer risks that could affect delivery, budget or account health, ensuring early visibility and enabling timely mitigation decisions.\nIdentify and champion new business opportunities for organic growth by surfacing patterns across engagements, spotting demand signals for new or adjacent service offerings in collaboration with our Growth team.\nWhat you’ll need:\nBachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.\n7+ years of experience in technical program management, business program management, or a related role leading complex, cross-functional initiatives, including significant experience in a client-facing consulting or professional services environment.\nConcrete Agile/Scrum delivery experience preferred and experienced in multiple program management methodologies desired (waterfall, agile, scrum, kanban, lean, PgMP, SAFe, etc.), with judgment on which to apply per client and when to scale governance up or down.\nExperience partnering with client engineering, operations, and business stakeholders to drive alignment, resolve dependencies, and deliver strategic outcomes.\nExperience managing program risks, dependencies, executive escalations, and competing priorities in a fast-paced client environment.\nStrong analytical and problem-solving skills, with experience using data, metrics, and reporting to drive program decisions and measure success.\nExcellent written and verbal communication skills, with experience presenting program status, risks, and recommendations to senior client leadership.\nProven ability to build credibility and influence cross-functional teams, including client teams where our firm holds no direct authority, and drive results.\nComfort operating as an outside advisor: building trust and credibility quickly in a new client organization without the built-in authority of an internal role.\nExperience enabling others to use AI.\nTolerance for ambiguity: must be able to make sound calls and keep a program moving with incomplete information, then bring structure to the situation as it clarifies rather than waiting for clarity to act.\nPMI Certification.\nExperience in Financial Services sector.","description_format":"text","description_chars":6622,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-12T18:11:43Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely 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