{"id":3991540,"url":"https://alion.io/job/goodship-implementation-manager-goodship","title":"Implementation Manager - GoodShip","company":{"id":10235,"name":"Goodship","domain":"goodship.io","url":"https://alion.io/company/goodship","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T23:35:47Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T23:35:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nGoodShip is the AI engine powering modern transportation networks, empowering transportation teams to optimize spend and service while driving seamless collaboration across internal stakeholders and external partners.\nGoodShip unifies data from loads, tenders, contracts, real-time tracking, and market benchmarks to deliver a comprehensive, intelligent view of the transportation network. Embedded intelligence proactively recommends the highest-impact opportunities to save money, improve service, and reduce spot exposure.\nTeams can act instantly by renegotiating rates, refining routing guide logic, triggering carrier performance alerts, or running off-cycle bids and full-network RFPs through purpose-built procurement tools that blend automation and intelligence. The result is a continuously optimized freight network that stays agile and resilient in a dynamic market.\nWe're backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the TechCrunch AI Disrupters 60. We're growing fast, and we're looking for a Director of Revenue Operations who wants to build something real: the systems, the forecasts, the enablement engine our sales team runs on, from the ground up.\nAbout the Role\nAs an Implementation Manager on the Solutions & Implementations team, you’ll lead customer implementations from technical discovery through onboarding, go-live, and stabilization. You’ll work directly with customers to understand their workflows, integrate and validate their data, and turn business requirements into a successful GoodShip launch. You’ll also partner with Account Executives on technical scoping and proofs of concept to set each implementation up for success.\nThis is a high-ownership role that combines hands-on technical execution, project management, and customer partnership. You’ll report directly to the Director of Implementations and collaborate across Sales, Customer Success, Product, and Engineering to resolve blockers, keep implementations on track, and help shippers unlock the full value of the GoodShip platform.\nWhat You'll Do\nLead Implementation and Value Delivery\nOwn customer implementations from kickoff through data integration, go-live, and stabilization.\nTranslate customer requirements and pre-sale discovery into clear implementation plans, milestones, and ownership.\nWork directly with customer teams to map source data, configure workflows, and prepare GoodShip for production use.\nAnalyze and validate customer data, investigate discrepancies, and resolve issues before launch.\nManage implementation timelines, communicate progress and risks, and coordinate dependencies across customers and internal teams.\nTroubleshoot technical blockers in partnership with Customer Success, Product, and Engineering.\nValidate launch readiness and confirm that the implemented solution meets agreed success criteria.\nDocument configurations and key technical decisions to support a smooth handoff to Customer Success and ongoing customer adoption.\nSupport Technical Discovery and Pre-Sales","description_format":"text","description_chars":3088,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-09T23:35:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T00:49:31Z"},"pay":null,"html_url":"https://alion.io/job/goodship-implementation-manager-goodship","json_url":"https://alion.io/job/goodship-implementation-manager-goodship.json","meta":{"generated_at":"2026-11-10T00:49:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1771,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":10235},"rest":"https://alion.io/mcp/rest/get_company?id=10235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodship-implementation-manager-goodship"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodship-implementation-manager-goodship"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodship-implementation-manager-goodship"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodship-implementation-manager-goodship\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodship-implementation-manager-goodship"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3991540}},{"tool":"search_jobs","arguments":{"company":"goodship.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3991540},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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