{"id":2453507,"url":"https://alion.io/job/goodwill-mass-store-manager-brighton","title":"Store Manager - Brighton","company":{"id":2103687,"name":"goodwill_mass","domain":"goodwillmass.org","url":"https://alion.io/company/goodwillmass","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3001},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T04:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T03:18:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SUMMARY:\nThis position is responsible for managing and maintaining a productive and efficient store that creates an enjoyable shopping environment for customers. The Store Manager is accountable for budget, cost control, store revenue and loss prevention, as well as managing and developing store employees. \n\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nGeneral Management\nOversees and coordinates daily tasks and activities of a team within established budgets and goals.\nAccomplishes tasks through individual performance and direct supervision of employees.\nProvides direction and supervision of employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.\nAssesses floor inventory and determines priority needs for sales floor.\nInforms staff of promotions and sales incentives for communication to customers.\nWorks with program staff to provide a rewarding and effective training experience for program participants.\nDisplays and merchandises stock in order to create an appealing and conducive selling environment.\nPrepares daily deposits of cash for pickup by armored car service.\nManages cashier and store discrepancies and provides training to remedy ongoing cash related issues.\nProvides leadership standard for customer service. Manages customer complaints in a tactful and efficient manner.\nOrders stock, receives deliveries, and manages inventory.\nCommunicate effectively with subordinates, immediate supervisors, and Executive team as necessary and appropriate.\nPerforms work activities of subordinates, such as cleaning, production, donor management, and sales.\n\nProduction/Donor Management:\nProvides oversight to donor interaction and donation volume management. Maintains accurate record of donor visits.\nEnsures textile and hard goods production goals are met according to established allocations.\nEnsures that all available sellable products are made available for sale as soon as possible, are tagged/priced appropriately, and that stock rotation is maintained as directed in retail work instructions.\nProvides instruction and maintains standards of quality in regard to production and merchandising.\nPrepares for scheduled truck deliveries, and load/unload trucks, as necessary.\nProvide strategic direction to manage donor and production activity and anticipate potential issues/problems.\nMaintain proper equipment levels.\n\nHuman Resources/Administrative Management:\nTrains new hires and evaluates employee’s performance.\nBuilds and maintains a motivated and efficiently trained sales/production staff. \nEducates staff regarding policies, procedures, and work instructions. Informs staff of any pertinent changes to policy and procedure. \nSubmits daily and weekly production reports, maintains sales log, processes staff payroll, completes employee scheduling, and completes other administrative deliverables, as necessary.\nProvides recommendation for marketing and merchandising plans.\nProvides sales and expense budget recommendations.\nKnowledgeable of all policies and procedures and assures compliance.\nPractices and encourages safe working conditions for all staff.\nResponsible for reporting to after-hours alarm calls and employee call outs.\nEnsures staff coverage is appropriate for business needs. If necessary, works additional shifts to provide necessary coverage.\nMaintain IT operational platforms including human resources software and point of sale systems.\nPerforms other duties as assigned.\n\nQUALIFICATION REQUIREMENTS:\nPosition requires a high school diploma or equivalent, two to five years of retail sales experience, and a minimum two years supervisory experience.\nMust have strong leadership skills and must be able to train, develop and motivate staff. Must have good team building skills. \nMust be able to drive sales and have a strong customer focus. \nAbility to work with a diverse group of customers, staff, and with individuals with disabilities required.\nAbility to determine when to direct a problem situation to a supervisor required.\nAbility to utilize computers and relevant software programs as necessary for operations/administrative deliverables.\nSatisfactory results of all required background checks.\n\nThe following responsibilities below are representative of the essential duties and expectations of all Goodwill Directors/Managers:\nProvides direction and performs activities related to improving department and employee performance to meet goals and objectives.\nPerforms administrative requirements, such as staff payroll and scheduling.\nMeasures productivity by analyzing performance data and activity reports.\nCollaborates with other departments and serves on various committees of the organization as required by existing regulations or as appointed.\nAttends training opportunities that enhance job related skills.\nAssist in the development of department(s) budget.\nAssist in hiring, training, supervise and coaches staff; provides feedback, determines workload, delegates assignments, recommend promotions, transfers, evaluates employees performance and disciplinary actions.\nSets performance objectives for individual team members that relate to team goals.\nExercises discretion, confidentiality, and sensitivity.\nPerforms duties in accordance with Goodwill’s standard policies and procedures. \nOther duties as assigned.\n\nPHYSICAL DEMANDS:\nThe physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \nWhile performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear. \nThe employee is frequently required to move racks, bins and stock, and must lift and/or move up to 25 pounds frequently and up to 50 pounds occasionally. \nSpecific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus. \nPosition requires standing for long periods of time.\n\nWORK ENVIRONMENT: \nThe work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \nThe position is located in a normal retail store environment with frequent contact with the general public. \nThe noise level is typically moderate. \nThe incumbent is frequently exposed to dust in the store environment. \nThe incumbent may at times be required to travel to other store locations.\n\nAMERICANS WITH DISABILITIES ACT\nMorgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.\n\n This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.","description_format":"text","description_chars":7762,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-13T15:28:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-14T04:54:13Z"},"pay":null,"html_url":"https://alion.io/job/goodwill-mass-store-manager-brighton","json_url":"https://alion.io/job/goodwill-mass-store-manager-brighton.json","meta":{"generated_at":"2026-10-14T04:54:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2103687},"rest":"https://alion.io/mcp/rest/get_company?id=2103687"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodwill-mass-store-manager-brighton"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodwill-mass-store-manager-brighton"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodwill-mass-store-manager-brighton"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodwill-mass-store-manager-brighton\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodwill-mass-store-manager-brighton"}]}