Assistant Thrift Store Manager

Title: Assistant Thrift Store Manager 

Location: Ledgewood

The Awesome Things You’ll Do

Operate in accordance with the established hours of business and is properly staffed

Ensure that general conditions of store meet high standards at all times

Ensure performance standards and goals are met regularly

Control and minimize store expenses

Maintain a supply of cash and change sufficient to meet daily business needs

Ensure that the premises are at all times safe for customers and employees

Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance

Schedule interviews, and recommend hiring of store employees

Conduct initial training, recurrent training, or training in new skills, policies, or procedures

Assist store manager with employee performance evaluation and discussion

Assist store manager to recommend raises for employees

Enforce corporate personnel, loss prevention and operational policies and procedures

Investigate and resolve employee complaints, grievances, or conflicts

Ensure that employees accurately and properly record all hours worked

Process, price, tag, hang, and display merchandise to maximize sales

Recommend ways to increase sales, efficiency

Develop and expand local donor base

Establish and monitor sound cash-handling procedures consistent with company policy

Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required

Answer employees’ questions as to policies, procedures, etc.

Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems

Ensure that the store is adequately but not excessively stocked with merchandise at all times

Organize back-room production area to optimize merchandise output

Ensure that employees have been trained in and are complying with security policies and procedures

Train employees on loss prevention policies

Establish and monitor sound cash- handling procedures consistent with company policy

Train employees on loss prevention policies

Ensure timely bank deposits either personally or by higher management

Maintain excellent cleanliness of the store, including restrooms, donation center, and back room

Ensure safety and security of store assets and premises

Conduct employee bag and locker checks regularly

Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests

Prepare and review banking documents, such as, deposit slips, and compare to store reports

Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and

Responsible for payroll reconciliation in the absence of the Store Manager.

Activities are subject to change / be added to meet business needs with management approval. 

Our Must Haves

Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing

Undergone two (2) years of supervisory experience and two (2) years of retail experience

Experience with supervision and training direct reports in all aspects of store operations

Must be able to work flexible hours

Outstanding organizational skills

Ability to calculate amounts

Working knowledge of computers and Microsoft Office applications

Special Working Conditions

The work environment is mostly indoors. Donated goods may be at times dusty or soiled.

May be required to wear Personal Protective Equipment. 

What We Offer 

Generous Time off policy to use when you need it

Health, wellness and financial resources to help you achieve our personal goals 

Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance

Retirement matching programs and contributions

Transit and commuter benefits