{"id":2368407,"url":"https://alion.io/job/goodwill-nynj-day-service-supervisor","title":"Day Service Supervisor","company":{"id":2420471,"name":"Goodwill NY/NJ","domain":"goodwillnynj.org","url":"https://alion.io/company/goodwillnynj","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T04:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-26T09:02:17Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Goodwill Industries of Greater New York and Northern New Jersey, Inc. \nJob Description Form \nPosition Title: Day Service Supervisor Location: Harlem, NY\nReports To: Program Manager Cost Center: Various \nGeneral Purpose: \nProvide direct supervision to Habilitation Specialists and/or Direct Support Professionals (Rehabilitation Technicians) in Community Prevocational and Day Habilitation Services for individuals with Intellectual and Developmental Disabilities. Coordinate & ensure service delivery for a case load of up to 30 individuals with I/DD. Additionally overseeing Habilitations Specialist’s implementing of Person-Centered Practices to the program in its entirety. The supervisor is responsible for engaging each individual in a Person-Centered Planning process to identify their goals and implement services and activities that will help them achieve their highest level of independence while providing leadership to Habilitation Specialists and Direct Support Professions to ensure quality services throughout program. The supervisor splits his/her time between providing on-site guidance and leadership and taking care of various administrative issues as described in the essential function section. Complete all required documentation efficiently & to employers & funding source's standards. The supervisor is responsible for coordinating group & individual scheduling of activities and services, regularly visit program, volunteer sites and regularly complete assessments and/or updating Staff Action Plans. \n\nEssential Functions: \nComplete required documentation (including Life Plans, Monthly Case Notes, Person Centered Plans, Prevocational Assessments, DDP1’s, Incident Reports, and other required documentation) to funding source and oversight agency standards within specified timeframes. \nEnsure Individual's on caseload and in program meet monthly attendance goals. Prepare monthly attendance report for Program Manager. \nEngage each individual in Person Centered Planning. Use their Person Centered Plan and feedback as the basis for developing Staff Action Plans, Employment Plan, Goals, Staff Supports & Services. \nCreate group & individual monthly schedule. Each individual's goals, interests, needs, and skills must be taken into account when developing the schedules. * Supervisor is required to ensure schedule development if Senior Technician is not assigned. \nSolicit feedback, observations, insights, & recommendations from the individual, Rehabilitation Technicians, & Job Developer regularly on individual's progress & changes to make to schedules & Staff Action Plan/Employment Plan. \nEnsure Person Centered Planning and Practices are carried out with Habilitation Specialists and Direct Support Professionals for all program participants. \nResponsible for submitting & balancing Petty Cash reports, tracking Metro Card distribution & reconciliation, submitting monthly transportation reimbursements, and conducting monthly fire drills at offsite locations.*Supervisor must fulfil this is Senior Technician is not assigned. \nVisit hub sites & volunteer / internship sites to supervise activities, evaluate individual's progress, and monitor the quality of services/ activities and interactions between Rehabilitations Technicians and individuals. \nResponsible for ensuring Rehabilitation Technicians provide daily services as written in the individual's Habilitation Plan and accurately enter time & attendance and services provided to individual's on a daily basis. \nIn accordance with OPWDD and agency requirements modifies his / her own communication to ensure understanding & respect when interacting with individuals; including modifying tone of voice and use of verbal & nonverbal techniques to meet the individual's communication needs. \nExercises good judgment and discretion in all communications and when making decisions that impact individuals, the group of individuals, and / or in crisis situations. \nDemonstrates the following desirable professional qualities: Professional demeanor follows punctuality & attendance policies, reliability, readily adapts to changes in work assignments, good communication skills, and pleasantness. \nFor Prevocational Services, develop & support the Individual's skills to help the Individual meet the productivity expectations of the work place. \nDevelop and maintain positive & productive relationships with coworkers, supervisors, and other colleagues, individuals, parents & caretakers, support teams, and internship / volunteer sites.- Professionalism and Leadership goal \nRecruitment of appropriate individuals into program, by doing outreach to Schools, Transition Coordinators, MSC’s etc. in order to maintain appropriate number of clients in program. \nLiaise and troubleshoot with Transportation Company. \nParticipate in annual Life Plan meetings. \nProvide oversight, guidance and discipline for rehabilitation techs. \nResponsible for hiring and disciplinary actions when needed. \nWorks directly with QA dept. to ensure adherence to maintaining charts in audit ready condition. \nResponsible for uploading and working with CHOICES & IRMA. \nResponsible for ADP T&A Supervisor \nResponsible for submitting requisitions in D35 * New Line combining all ADMIN assignments \nResponsible for overall site operations and safety. \nOther duties as needed or required. \nQualifications/Basic Job Requirements: \nEducation: Bachelor degree from an accredited school in related field preferred and/or combination of related work experience. \nExperience: One year of work experience in mental health, vocational rehabilitation, or case management preferred. \n\nSkills: Strong interpersonal & communication skills. Strong organizational and time-management skills. Ability to handle multiple tasks simultaneously and prioritize demands. Facility with written communication. Ability to work independently with minimal supervision. Flexible and open to new ideas. Approaches problems in a solution oriented manner. Avoids making assumptions about individuals abilities and motivation. Deals with confidential information and issues using discretion and judgment. \nScope of Responsibility & Positions Supervised: \nSupervise Rehabilitation Specialists and Direct Support Professionals’ implementation of schedules & services. Provide support and training on how to positively interact with individuals. Meet with Rehabilitation Technicians and Peers weekly to discuss individuals’ goals and achievements and coordinate schedules. \nAddress performance issues with Rehabilitation Technicians including punctuality, absences, communication issues and relate any issues to Supervisor. Create Performance Improvement Plans when necessary. \nResponsible for the staff development of Rehabilitation Specialists and Direct Support Professionals. \nMaintain Fiscal Stability in the program and units of service \nSpecial Working Conditions: \nFrequent travel & field work within the boroughs. \nAttendance at Individual's meetings that may occur in the evenings and / or at off site locations. \nOnsite required \n #IND1","description_format":"text","description_chars":7073,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-12T17:07:21Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":1,"age_days":14,"expected_fill_days":44,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/goodwill-nynj-day-service-supervisor","json_url":"https://alion.io/job/goodwill-nynj-day-service-supervisor.json","meta":{"generated_at":"2026-10-26T11:47:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16053,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2420471},"rest":"https://alion.io/mcp/rest/get_company?id=2420471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodwill-nynj-day-service-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodwill-nynj-day-service-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodwill-nynj-day-service-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodwill-nynj-day-service-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodwill-nynj-day-service-supervisor"}]}