{"id":4228437,"url":"https://alion.io/job/goodwin-university-infrastructure-administrator","title":"Infrastructure Administrator","company":{"id":1855389,"name":"Goodwin University","domain":"goodwin.edu","url":"https://alion.io/company/goodwin-edu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hartford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Linux","optional":true},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-11-13T08:49:58Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T08:49:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.\nThe Infrastructure Administrator is a broad-based information technology professional responsible for the administration, maintenance, security, and support of technology infrastructure serving Goodwin University and the Goodwin University Magnet School System (GUMSS). The position works across a diverse technology environment that includes enterprise networking, servers and virtualization, Microsoft and Google cloud services, identity and access management, endpoint management, cybersecurity, backup and recovery, telecommunications, and physical security systems.\nThe Infrastructure Administrator is expected to independently manage and troubleshoot established systems, learn unfamiliar technologies through documentation and vendor resources, apply knowledge from comparable platforms, lead small-to-medium infrastructure projects, serve as a Tier 2/3 escalation point, and as a mentoring resource.\nEssential Job Functions/Primary Responsibilities:\n(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)\nAdministers, maintains, monitors, secures, and troubleshoots technology infrastructure supporting Goodwin University and GUMSS, including network, server, cloud, identity, virtualization, endpoint, telecommunications, physical-security, backup, and related systems.\nConfigures, maintains, and troubleshoots enterprise wired and wireless networks, including switches, firewalls, wireless infrastructure, VPNs, VLANs, routing, DNS, DHCP, RADIUS/802.1X, certificates, network authentication, and related services.\nAdministers and supports Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Exchange Online, Google Workspace for Education, VMware, Hyper-V, and related systems, including accounts, permissions, authentication, multifactor authentication, single sign-on, and Group Policy.\nAdministers endpoint and mobile-device management technologies supporting Windows, Apple, Chromebook, and other organizational devices, including device policies, software deployment, configuration, and security controls.\nApplies established cybersecurity practices across infrastructure systems; investigates suspicious activity and account compromise, reviews relevant logs, remediates vulnerabilities, maintains system updates and patches, and escalates significant security risks or incidents as appropriate.\nAdministers and monitors backup and recovery systems; performs restores and participates in disaster-recovery planning, testing, documentation, and recovery activities.\nAdministers and troubleshoots specialized infrastructure systems, including telecommunications, electronic access control, video surveillance, UPS equipment, and related technologies, coordinating with vendors when specialized support is required.\nServes as a Tier 2/3 escalation resource for advanced technical issues and provides guidance, knowledge transfer, and mentorship to Help Desk and junior IT personnel while assisting with general support when operational needs require.\nIndependently performs routine infrastructure changes and leads small-to-medium technology projects, including planning, implementation, testing, documentation, vendor coordination, and status communication; participates in larger initiatives under the direction of IT leadership.\nMaintains accurate technical documentation, inventories, diagrams, and procedures; monitors infrastructure health, capacity, lifecycle, and supportability; researches solutions and recommends improvements to IT leadership.\nMaintains primary responsibility for assigned systems while remaining cross-trained across the technology environment and developing knowledge of unfamiliar technologies as organizational needs evolve.\nOther Functions: \nPerforms similar or related work as required, directed or as situation dictates.\nContinues professional development and training; keeps current with relevant technologies, risks, and industry practices.\nAssists department staff as needed to promote a collaborative team effort.\nConducts all work in a safe manner and follows established safety practices.\nKnowledge, Ability and Skill:\n\nDemonstrated commitment to promote diversity, equity, and inclusion, and work in an environment in which all members of the University community are treated with respect and dignity.\nBroad knowledge of enterprise infrastructure concepts across networking, systems, cloud services, identity, endpoints, security, backup, and recovery.\nStrong diagnostic, evaluation, analysis, and problem-solving skills across multiple technology disciplines.\nAbility to independently understand and administer an established environment without requiring prior experience with every product in use.\nAbility to read, analyze, and interpret technical documentation and translate it into safe operational action.\nStrong communication skills and the ability to explain technical issues to technical and nontechnical audiences.\nAbility to guide colleagues in technical discussions, troubleshooting, and implementation activities.\nResourcefulness, sound judgment, attention to detail, and the ability to recognize when escalation is appropriate.\nQualifications\nEducation, Training and Experience:\n\nBachelor’s degree in information technology, computer science, information systems, or a related discipline preferred. An equivalent combination of education, training, certifications, and relevant professional experience will be considered.\nMinimum of five years of progressively responsible professional experience involving systems administration, network administration, cloud services, enterprise infrastructure, or closely related responsibilities.\nDemonstrated experience independently administering and troubleshooting production IT infrastructure.\nWorking knowledge of enterprise networking, Windows Server, directory and identity services, cloud productivity platforms, virtualization, endpoint management, backup and recovery, and cybersecurity fundamentals\nPreferred Qualifications:\nExperience supporting higher education, K-12 education, or another diverse technology environment.\nExperience with Microsoft 365, Microsoft Entra ID, Active Directory, Exchange Online, Group Policy, Google Workspace for Education, and Google Admin.\nExperience with VMware, Hyper-V, Microsoft Intune, JAMF, Veeam, ExaGrid, enterprise wired/wireless networking, firewalls, RADIUS/NPS, 802.1X, certificates, and eduroam.\nExperience with VoIP, electronic access-control, or video-surveillance systems.\nBasic Linux familiarity and experience with PowerShell, scripting, or IT automation.\nRelevant certifications such as Microsoft, Google, Cisco, CompTIA Network+, CompTIA Security+, or comparable credentials.\nTechnology Experience Note: Experience with every product or platform used by the organization is not required. Experience with comparable technologies, strong technical fundamentals, transferable skills, and the demonstrated ability to learn and independently administer established systems are highly valued.\nSpecial requirements:\nValid driver’s license and reliable transportation for travel between organizational locations.\nPhysical and Mental Requirements:\n\nWork Environment\nNone\nUnder 1/3\n1/3 to 2/3\nOver 2/3\n\nOutdoor Weather Conditions\n\nX\n\nWork with fumes or airborne particles\nX\n\nWork near moving mechanical parts\nX\n\nRisk of electrical shock\n\nX\n\nVibration\nX\n\nPhysical Activity\nNone\nUnder 1/3\n1/3 to 2/3\nOver 2/3\n\nStanding \n\nX\n\nWalking\n\nX\n\nSitting\n\nX\n\nTalking & Hearing\n\nX\n\nUsing hands/fingers to handle/feel\n\nX\n\nClimbing or balancing\n\nX\n\nBending, pulling, pushing\n\nX\n\nDriving \n\nX\n\nLifting Requirements\nNone\nUnder 1/3\n1/3 to 2/3\nOver 2/3\n\nUp to 10 pounds \n\nX\n\nUp to 25 pounds\n\nX\n\nUp to 50 pounds\n\nX\n\nUp to 75 pounds\nX\n\nUp to 100 pounds\nX\n\nOver 100 pounds\nX\n\nVision requirements:\n_X_ Close vision (i.e. clear vision at 20 inches or less)\n___ Distance vision (i.e. clear vision at 20 feet or more)\n_X_ Color vision (i.e. ability to identify and distinguish colors)\n___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or\nleft and right while the eyes are fixed on a given point)\n___ Depth perception (i.e. three-dimensional vision, ability to judge distances and\nspatial relationships)\n___ No special vision requirements\nFull-Time Employee Benefits:\nMedical Insurance\nDental Insurance\nVision Insurance\nPet Insurance\n401k employer match\nEmployee & dependent life insurance\nGreat tuition benefits for employee, spouse & dependents\nPTO program\nFlexible work schedules/ work from home opportunities\n(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by The University as the needs of The University and requirements of the job change.)","description_format":"text","description_chars":9458,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Equity","Flexible schedule","Health insurance","Life insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-13T08:49:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":true,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T11:13:23Z"},"pay":null,"html_url":"https://alion.io/job/goodwin-university-infrastructure-administrator","json_url":"https://alion.io/job/goodwin-university-infrastructure-administrator.json","meta":{"generated_at":"2026-11-13T11:13:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22620,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1855389},"rest":"https://alion.io/mcp/rest/get_company?id=1855389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodwin-university-infrastructure-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodwin-university-infrastructure-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodwin-university-infrastructure-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodwin-university-infrastructure-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodwin-university-infrastructure-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4228437}},{"tool":"search_jobs","arguments":{"company":"goodwin.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4228437},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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