{"id":2347520,"url":"https://alion.io/job/goodyear-manager-field-engineering","title":"Manager, Field Engineering","company":{"id":447857,"name":"Goodyear","domain":"goodyear.com","url":"https://alion.io/company/goodyear-7","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":411},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T13:02:56Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T02:11:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"As a Manager - Field Engineering, you will serve as the voice of the customer and drive product excellence within the tyre industry. In this role, you will bridge customer insights with product development initiatives, ensuring continuous product improvement while effectively managing and controlling warranty costs. Key Responsibility Areas\nYou will champion the Voice of the Customer by translating field insights, claims data, and customer feedback into actions that improve product quality, reliability, and performance.\nYou will lead field engineering and product validation activities, including product trials, evaluations, OE Mileage Surveys, Scrap Tyre Surveys, and Customer Satisfaction Surveys.\nYou will analyze product claims, market intelligence, and performance trends to identify emerging issues, provide early warnings, and drive timely corrective actions.\nYou will strengthen warranty and field-return performance through returned-tyre audits, warranty analysis, loss monitoring, variance reviews, and recommendations that enhance cost effectiveness.\nYou will collaborate with Quality, Production, Design, AP Region, Sales, and Service teams to integrate field intelligence into product, process, and customer-focused improvements.\nYou will build technical capability by delivering training programs and workshops for internal teams, customers, and dealers on product performance, field issues, handling practices, and customer requirements.\nYou will drive continuous improvement by converting insights from claims, audits, surveys, trials, and customer interactions into sustainable business and product enhancements.\nEducation and Experience\nYou hold a degree in Mechanical, Automobile, Production, or a related Engineering discipline.\nYou have at least 10 years of experience in tyre field engineering, product performance, quality, technical service, warranty management, or a similar role within the automotive or manufacturing industry.\nYou possess strong expertise in claims analysis, field investigations, product validation, root-cause analysis, and corrective-action management.\nYou demonstrate excellent stakeholder management and cross-functional collaboration skills across technical, commercial, and customer-facing teams.\nYou are proactive, customer-focused, and driven by continuous improvement, with a strong commitment to quality and product excellence.\nYou have deep knowledge of tyre construction, failure modes, vehicle applications, field performance, and warranty practices.\nYou have hands-on experience leading field trials, mileage studies, scrap tyre surveys, returned-product audits, and customer satisfaction programs.\nYou have experience working with regional or global teams and influencing stakeholders without direct authority.\nYou have experience developing technical training content and building capabilities across internal teams, dealers, and customers. #LI-PS1\nGoodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate\nGoodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.","description_format":"text","description_chars":3542,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing","Motorsports","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-12T13:02:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/goodyear-manager-field-engineering","json_url":"https://alion.io/job/goodyear-manager-field-engineering.json","meta":{"generated_at":"2026-10-14T09:59:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":447857},"rest":"https://alion.io/mcp/rest/get_company?id=447857"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoodyear-manager-field-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoodyear-manager-field-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoodyear-manager-field-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goodyear-manager-field-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoodyear-manager-field-engineering"}]}