Customer Engineer Security, Google Cloud Security

About the job

As a Security Customer Engineer you'll be the main technical advisor for enterprise customers across Australia and New Zealand on detecting, investigating, and responding to threats, from cloud workloads through to the enterprise Security Operations Center (SOC). You'll focus on three technology domains: Cloud detection and response (detecting and containing threats in real time across cloud, container, and AI workloads in multi-cloud environments), SOC transformation (modernising the SOC by bringing together SIEM, SOAR, and AI-assisted investigation), and Threat intelligence (delivering frontline threat intelligence that gives customers comprehensive visibility and context on the threats that matter most to their organization).

You'll work closely with Account Executives to change how customers think about security operations. You'll help grow our cybersecurity business by building relationships with new and existing customers. You'll guide customers through the technical side of the business cycle, including discovery, architecture, demos, proofs of value, and adoption, so they get the most value from our solutions.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with Google Cloud Security (including WIZ) products to demonstrate and prototype advanced integrations within complex customer and partner environments.
• Architect and recommend comprehensive integration strategies, enterprise architectures, and AI-ready infrastructures required to successfully implement holistic Google Cloud Security (including WIZ) solutions.
• Act as a prominent public advocate and thought leader for Google Cloud Security at customer sites, industry conferences, and events, articulating Google's goal for security in the age of AI.
• Understand complex customer technical objections and develop AI-driven solutions to resolve blockers for enterprise accounts.
• Advocate our dual mission of "AI for Security" and "Security for AI." Share deep security expertise to build strong technical relationships, leading technology advocacy, bid responses, and proof-of-concepts, while partnering with product management to shape the future of Google Cloud Security solutions.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in security or cloud native architectures in a customer-facing or technical sales engineering role.
• Experience in cybersecurity operations, specifically with SecOps (SIEM/SOAR) and in cybersecurity issues.
• Ability to communicate in English fluently in order to communicate publicly to geographic customers and deliver technical presentations.

Preferred qualifications:

• Master's degree or PhD in Computer Science, Engineering and Information Technology, or a technical field.
• Cloud or Security industry certifications.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders (e.g., CISOs, CIOs).
• Presales and implementation experience with enterprise security solutions such as threat detection and hunting, SIEM/SOAR, malware intelligence, cloud security, Artificial Intelligence (AI), architecture designs.
• Broad product and solution knowledge of market trends in the cybersecurity industry such as ransomware, attack frameworks, zero trust.