{"id":3277687,"url":"https://alion.io/job/google-gsoc-operational-support-team-associate","title":"GSOC Operational Support Team Associate","company":{"id":82,"name":"Google","domain":"google.com","url":"https://alion.io/company/google","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":81,"open_postings":157,"ghost_share":0.045,"stale_share":0.611,"repost_share":0.045,"time_to_fill_p50_days":30,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boulder, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":128000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2162},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-26T13:13:59Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T16:56:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the job\nWithin GSRS, The Operational Support Team (OST) serves as the primary GSOC (Google Security Operations Center) team for threat intake and triage. This role bridges the gap between frontline security operations and GSOC leadership, managing high-priority incidents, evaluating threat intelligence, and ensuring a seamless response.\nFrom keeping Googlers safe and secure to managing disruptive incidents and crises, the ability to anticipate, deter, detect, and act are the pillars of Google’s Global Security and Resilience Services (GSRS) team. As a member of GSRS, you will help develop a culture where safety, security and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop exceptional programs that drive sustainable effectiveness.\nIndividual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $105000 - $151000 (USD) + 15% bonus target + equity + benefits\nLearn more about benefits at Google.\nResponsibilities\nManage sensitive, escalated, higher priority tasks. Provide escalation support for GSOC vendor operators. Provide escalation support to the network of global security service centers. Be responsible for incident management, response and support. \nManage email monitoring, response and assignment. Manage ticket monitoring and assignment. Collect, evaluate, escalate and disseminate intelligence to support action plans based on credibility and likelihood.\nProvide intelligence support to the Global Security and Resilience Services (GSRS) in incident response, crisis management and global travel management. Create GSOC incident report writing in line with existing GSOC processes (higher risk incidents).\nProvide global coverage when needed. Provide supervisor backup coverage (when no supervisor is on shift/available) when needed.\nProvide phone line coverage.\nQualifications\nMinimum qualifications:\nBachelor's degree or equivalent practical experience.\n4 years of experience in law enforcement, intelligence or a military role or equivalent private sector experience.\nExperience with security technologies including CCTV, access control, and incident management systems.\nAbility to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.\nPreferred qualifications:\nHolds an active FAA Part 107 Remote Pilot Certification.\nExperience applying drone/UAS solutions to enterprise security operations.\nExperience in dynamic, high-stakes environments remaining calm, empathetic, and professional while triaging urgent incidents and adapting quickly to fluid priorities.\nApplies strong investigative thinking and geopolitical risk awareness to monitor emerging threats and evaluate complex enterprise security scenarios.\nCan make rapid, sound decisions under pressure; maintains clear cross-functional communication and delivers concise, accurate operational reports via digital and written channels.\nUpholds strict confidentiality and high ethical standards, exercising excellent judgment, diplomacy, and tact with sensitive information.","description_format":"text","description_chars":3407,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Services","Digital Storage","Digital Media","Marketing Analytics & Attribution"],"lifecycle":[{"event":"open","at":"2026-10-26T15:22:50Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:16","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/google-gsoc-operational-support-team-associate","json_url":"https://alion.io/job/google-gsoc-operational-support-team-associate.json","meta":{"generated_at":"2026-10-28T17:32:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":82},"rest":"https://alion.io/mcp/rest/get_company?id=82"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoogle-gsoc-operational-support-team-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoogle-gsoc-operational-support-team-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoogle-gsoc-operational-support-team-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/google-gsoc-operational-support-team-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoogle-gsoc-operational-support-team-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3277687}},{"tool":"search_jobs","arguments":{"company":"google.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3277687},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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