{"id":3082009,"url":"https://alion.io/job/google-knowledge-editorial-lead-people-operations","title":"Knowledge Editorial Lead, People Operations","company":{"id":82,"name":"Google","domain":"google.com","url":"https://alion.io/company/google","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":83,"open_postings":172,"ghost_share":0.041,"stale_share":0.57,"repost_share":0.041,"time_to_fill_p50_days":30,"computed_at":"2026-10-24T06:02:35Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T06:37:12Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T05:26:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the job\nWe are the Editorial and Production hub within People Operations (POps) Content and Knowledge (C+K). We own the ultimate source of truth for Google's global workforce. Our team acts as the master translation and quality lens between complex, localized HR policies and the two frontlines that keep Google moving: our global employees and the human and AI support agents who assist them.Great just isn't good enough for our People Operations team (known elsewhere as \"Human Resources\"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.Responsibilities\nAuthor operational style guides, structured standard operating procedure templates, canned response guidelines, and scan-and-act content standards.\nOwn the editorial quality rubrics, Quality Audit (QA) sampling gauntlets, and calibration workflows for vendor writers executing updates across the People Operations (POps) knowledge content corpus.\nPartner with process owners to identify redundant, outdated, and trivial (ROT) documentation, establishing data-driven criteria for content retirement and consolidation.\nLead arbitration and editorial reviews with Global Process Owners (GPOs), Compliance, and Service Delivery leads to resolve conflicting procedural guidance.\nPartner with the Platform Strategy team to ensure content structures align with Content Management System (CMS) taxonomy schemas, and downstream AI retrieval systems.\nQualifications\nMinimum qualifications:\nBachelor’s degree or equivalent practical experience.\n8 years of experience in editorial strategy, technical writing, knowledge management, or content operations.\nPreferred qualifications:\nExperience directing external vendor partners, agencies, or distributed writing pools - including defining quality scorecards, leading calibration sessions, and managing throughput Service Level Agreements.\nExperience working in a Content Management System.\nDemonstrated program experience managing large-scale knowledge bases (2,000+ articles) or leading complex content audits, mass restructuring, and migration initiatives.\nProven track record of creating and enforcing style guides, content taxonomies, and operational documentation standards (e.g., standard operating procedures, job aids, quick-reference guides, decision trees, canned responses).\nAbility to partner with process owners, operations leaders, and legal/compliance teams to establish clear RACI models and streamline review workflows.","description_format":"text","description_chars":2736,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Digital Media","Marketing Analytics & Attribution","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-22T12:21:14Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/google-knowledge-editorial-lead-people-operations","json_url":"https://alion.io/job/google-knowledge-editorial-lead-people-operations.json","meta":{"generated_at":"2026-10-24T12:19:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17685,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":82},"rest":"https://alion.io/mcp/rest/get_company?id=82"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoogle-knowledge-editorial-lead-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoogle-knowledge-editorial-lead-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoogle-knowledge-editorial-lead-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/google-knowledge-editorial-lead-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoogle-knowledge-editorial-lead-people-operations"}]}