{"id":2491148,"url":"https://alion.io/job/google-operations-center-tech-process-specialist-tomo-tech-admin-development","title":"Tech Process Specialist - TOMO - Tech Admin & Development","company":{"id":4416636,"name":"Google Operations Center","domain":"googleoperationscenter.com","url":"https://alion.io/company/googleoperationscenter","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":24000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Google Drive","optional":false},{"name":"Visualforce","optional":false},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T13:16:18Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Join Us!\nAt Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!\nRole Overview:\nAs a Tech Process Specialistyou will help build the next generation of internal tools for our team using Salesforce managing and configuring Salesforce environments to ensure optimal performance and user satisfaction, and aligning Salesforce strategy with business goals to drive continuous improvement.\nPosition Responsibilities:\nResponsible for creating and managing user accounts, profiles, roles, and permissions within Salesforce platform\n\nDevelop and maintain workflows, process builder, flows and approval processes and create and manage custom reports, dashboards, and analytics.\n\nMaintain data security through effective access controls and sharing rules.\n\nDevelop and maintain advanced Salesforce skills, including Apex, Visualforce, and Lightning components.\n\nImport, update, and ensure data quality using data loader tools.\n\nCustomize Salesforce objects, fields, page layouts, and record types to meet business needs.\n\nManage and configure Salesforce environments and exposure to Salesforce OOTB (Out of the box) functionalities\n\nConduct regular system maintenance tasks, including backups and updates.\n\nMonitor system health and troubleshoot issues promptly and Stay updated with Salesforce releases, new features, and best practices.\n\nProvide ongoing support and training to Salesforce users and Create and maintain user documentation and training materials.\n\nAssist users with troubleshooting and resolving Salesforce issues.\n\nTesting the stability and functionality of the application.\n\nHands on Experience on package installation , SSO setup.\n\nStrong background in Salesforce Sharing model , Metadata usage.\n\nHands on experience on Case to email , web to lead.\n\nData operations incl. Bulk data import, cleanup, update or deletions using ETL tools , Google drive etc.\n\nMinimum Qualifications:\n5+ solid experience as a Salesforce Administrator in Sales, Service, Community clouds for a user base greater than 1000 users.\n\nPreferred Certified in Salesforce Administrator and Platform App Builder\n\nProficiency in Salesforce administration, including user management, data management, and customization.\n\nStrong understanding of Salesforce best practices and system integrations.\n\nExcellent problem-solving skills and attention to detail.\n\nExcellent verbal and written communication\n\nSolid ability to gather, document and execute detailed specifications from high level requirements with little supervision.\n\nPreferred Qualifications:\nBA/BS degree or equivalent practical experience.\n\nExpertise in Customer/user facing.\n\nExposure to Apex, LWC , Data loader , ETL tools , SOQL , SOSL.\n\n3 years experience using GIT based continuous integration & delivery, Changesets , deployment Tools.\n\nBenefits\nWe support you with competitive wages and with comprehensive health care including medical, dental and vision coverage\n\nWe support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums\n\nEmployees who work onsite can enjoy free meals and snacks, and fun onsite experiences\n\nInformation collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.\nGoogle Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.\nTo ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.\nTo all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.\nThanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at .","description_format":"text","description_chars":4748,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T02:33:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/google-operations-center-tech-process-specialist-tomo-tech-admin-development","json_url":"https://alion.io/job/google-operations-center-tech-process-specialist-tomo-tech-admin-development.json","meta":{"generated_at":"2026-10-15T03:00:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4472,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416636},"rest":"https://alion.io/mcp/rest/get_company?id=4416636"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoogle-operations-center-tech-process-specialist-tomo-tech-admin-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoogle-operations-center-tech-process-specialist-tomo-tech-admin-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoogle-operations-center-tech-process-specialist-tomo-tech-admin-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/google-operations-center-tech-process-specialist-tomo-tech-admin-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoogle-operations-center-tech-process-specialist-tomo-tech-admin-development"}]}