{"id":3653157,"url":"https://alion.io/job/goop-kitchen-it-manager","title":"IT Manager","company":{"id":2139993,"name":"Goop Kitchen","domain":"goopkitchen.com","url":"https://alion.io/company/goopkitchen","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Culver City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":112000,"max":144000,"currency":"USD","period":"year","gross":null,"usd_annual":144000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"PCI DSS","optional":false},{"name":"Slack","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-11-02T20:53:57Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T08:45:07Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Description\nThe IT Manager will play a critical role in stabilizing and growing goop kitchen's business as we scale. As a digital-first restaurant brand, every order, guest interaction, and kitchen workflow runs over a network and through an IT system, making stability, security, and compliance critical to our business. You will architect and operate the infrastructure that keeps gk running and ensures our guests' and company's data stay protected. Further, given gk’s growth trajectory a meaningful portion of this role will be dedicated to designing IT infrastructure for new locations and coordinating opening execution with development and operations partners.This role reports to the Sr. Director of Technology & Insights, serving as a key decision maker on all network, compliance, and IT support topics. This person will work closely across operations, finance, HR, and development teams to keep the day-to-day running and evaluate and plan for future IT needs as we scale, ultimately project managing these initiatives to completion.\nResponsibilities:\nNetwork\nArchitect the design of gk's network: segmentation, wireless, SD-WAN, ISP selection, redundancy, and configuration standards, covering both restaurants and corporate, in service of stability and security across the business\nOwn gk's PCI-DSS posture end-to-end, advising on the support model needed to maintain compliance and leveraging external experts as needed\nDesign IT infrastructure for new restaurants in partnership with operations and development, writing the playbook for opening to our network standards, and project managing execution for each opening\nEstablish SLAs, escalation procedures, and incident response practices for network outages and issues\nManage day-to-day relationships with IT vendors and contractors, including escalating problems and recommending when partners, scopes, or agreements need to change\nHardware\nDetermine and implement hardware standards and lifecycle for networking gear, servers, and AV in restaurants and at HQ\nBuild end-to-end lifecycle for corporate hardware including procurement, deployment, asset tracking, refresh, and end-of-life\nOwn installation, replacement, network connectivity, and onsite troubleshooting for restaurant hardware (POS/KDS screens and printers, cameras, digital displays, etc.)\nSupport\nAct as the primary help desk resource for HQ corporate staff, covering troubleshooting and system administration for IT systems and hardware\nServe as the on-the-ground responder for onsite restaurant issues (network problems and device troubleshooting) potentially requiring substantial time on the road and in our restaurants\nOwn onboarding/offboarding, account provisioning for corporate and restaurant accounts\nLead relationships with IT support partners and agency resources, defining and evolving the IT support model as we scale\nPolicy & Security\nOwn the security and protection of gk's company and consumer data within our systems, staying current on the threat and compliance landscape (NY SHIELD, security provisions of CCPA, evolving threats, best practices), leading vulnerability management, incident response, and DR/BC planning\nArchitect the security program across stores and HQ (IAM, endpoint, MDM, password management, security awareness) and project manage the rollout of all security systems and initiatives\nIn partnership with HR, write acceptable use and security policies for corporate applications and company devices and operationalize these standards\nRequirements\nRequired\n5+ years in IT, with 2+ years owning network architecture and operations for a multi-site environment\nHands-on experience designing and operating modern enterprise networks (Meraki, UniFi, or equivalent) at scale, including segmentation, wireless, SD-WAN, and ISP/circuit management\nDemonstrated ownership of PCI-DSS compliance, plus working knowledge of NY SHIELD, the security provisions of CCPA, or comparable data protection frameworks\nExperience designing IT infrastructure for new site buildouts and coordinating with construction, operations, and development partners\nExperience leading or substantially contributing to security architecture decisions, vulnerability management, and incident response including hands-on work with MDM, identity, and endpoint security tooling\nTrack record managing MSPs, agency partners, and vendors: pushing for performance, escalating issues, and defining when capacity needs to change\nComfortable with onsite, hands-on work including troubleshooting hardware and network issues in person at restaurant locations, with willingness to travel to do so\nStrong communication skills, including with non-technical stakeholders\nBias toward operational excellence and pragmatic execution\nStrongly preferred\nRestaurant, retail, or distributed brick-and-mortar experience, including supporting new store openings end-to-end\nFamiliarity with platforms in gk's stack or close equivalents: Google Workspace, Slack, MDM/identity tools, UniFi/Meraki\nExperience operationalizing security and compliance programs at a high-growth, brand-sensitive company\nRelevant certifications: CISSP, Security+, CCNP, CCNA, or equivalent\nExperience writing acceptable use and security policies in partnership with HR or legal\nNice to have\nComfort using dashboards and data to inform IT and security decisions\nExperience with Toast POS, Bite Kiosk, and other restaurant specific technologies \nExposure to celebrity-brand or public-facing consumer companies where reputational risk shapes the security posture\nCloud platform exposure (GCP, AWS, or Azure)\nBenefits\nCompetitive salary and benefits package\nBonus potential \nMedical, Dental and Vision insurance \nPaid time off\n401k match\nAnnual cell phone reimbursement \nFree goop kitchen lunch every day in the office .\ngoop beauty + kitchen employee discount.\nOpportunity to build and work in a dynamic and innovative environment.\nA chance to make a meaningful impact on a rapidly growing brand.\nAbout goop kitchen\ngoop kitchen is an upscale fast-casual concept, founded by Gwyneth Paltrow in 2021, serving real, clean, and delicious food made-to-order. The brand focuses on thoughtfully sourced ingredients and chef-driven menus designed primarily for delivery and takeout.\ngoop kitchen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.\nSalary Description\n$112,000.00 - $144,000.00","description_format":"text","description_chars":6860,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-03T00:52:09Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.78,"p_room":0.578,"age_days":4,"expected_fill_days":4,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":144000,"is_top_pay":false},"html_url":"https://alion.io/job/goop-kitchen-it-manager","json_url":"https://alion.io/job/goop-kitchen-it-manager.json","meta":{"generated_at":"2026-11-07T13:17:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15862,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2139993},"rest":"https://alion.io/mcp/rest/get_company?id=2139993"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgoop-kitchen-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgoop-kitchen-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgoop-kitchen-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/goop-kitchen-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgoop-kitchen-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3653157}},{"tool":"search_jobs","arguments":{"company":"goopkitchen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3653157},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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